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Information for U.S. Passport Customers

Intercountry Adoption

English

Country Information

South Sudan

South Sudan
Republic of South Sudan
Global Health Advisory: Do Not Travel. Avoid all international travel due to the global impact of COVID-19

Global Health Advisory: Do Not Travel. Avoid all international travel due to the global impact of COVID-19.

Do not travel to South Sudan due to crime, kidnapping, and armed conflict.

Country Summary: Violent crime, such as carjackings, shootings, ambushes, assaults, robberies, and kidnappings is common throughout South Sudan, including Juba. Foreign nationals have been the victims of rape, sexual assault, armed robberies, and other violent crimes.

Armed conflict is ongoing and includes fighting between various political and ethnic groups. Weapons are readily available to the population. In addition, cattle raids occur throughout the country and often lead to violence.

Reporting in South Sudan without the proper documentation from the South Sudanese Media Authority is considered illegal, and any journalistic work there is very dangerous. Journalists regularly report being harassed in South Sudan, and many have been killed while covering the conflict.

The U.S. government has limited ability to provide emergency consular services to U.S. citizens in South Sudan. U.S. government personnel in South Sudan are under a strict curfew. They must use armored vehicles for nearly all movements, and official travel outside Juba is limited. Due to the critical crime threat in Juba, walking is also restricted; when allowed, it is limited to a small area in the immediate vicinity of the Embassy and during daylight hours only. Family members cannot accompany U.S. government employees who work in South Sudan.

Due to risks to civil aviation operating within or in the vicinity of South Sudan, the Federal Aviation Administration (FAA) has issued a Notice to Airmen (NOTAM) and/or a Special Federal Aviation Regulation (SFAR). For more information U.S. citizens should consult Federal Aviation Administration’s Prohibitions, Restrictions and Notices.

Read the Safety and Security section on the country information page.

If you decide to travel to South Sudan:

  • Exercise extreme care in all parts of the country, including Juba. Travel outside of Juba with a minimum of two vehicles along with appropriate recovery and medical equipment in case of mechanical failure or other emergency.
  • Avoid travel along border areas.
  • Avoid demonstrations and public gatherings. Even events intended to be peaceful can become violent.
  • Be aware that photography in public is strictly controlled and you are required to obtain authorization from the Ministry of Information before taking any photographs or video in public – including while inside a vehicle.
  • Monitor local/international news and consular messages.
  • Enroll your trip in the State Department's Smart Traveler Enrollment Program (STEP).
  • Review your personal security plan and visit our page on travel to high risk areas.
  • Draft a will and designate appropriate insurance beneficiaries and/or power of attorney.
  • Discuss a plan with loved ones regarding care/custody of children, pets, property, belongings, non-liquid assets (collections, artwork, etc.), funeral wishes, etc.
  • Share important documents, log-in information, and points of contact with loved ones so that they can manage your affairs, if you are unable to return as planned to the United States. Find a suggested list of such documents here.
  • Establish your own personal security plan in coordination with your employer or host organization, or consider consulting with a professional security organization. Your plan should include sheltering in place, maintaining outside communication, and a personal evacuation plan via commercial means.
  • Develop a communication plan with family and/or your employer or host organization so that they can monitor your safety and location as you travel through high-risk areas. This plan should specify who you would contact first, and how they should share the information.
  • Be sure to appoint one family member to serve as the point of contact with hostage-takers, media, U.S. and host country government agencies, and Members of Congress, if you are taken hostage or detained.
  • Establish a proof of life protocol with your loved ones, so that if you are taken hostage, your loved ones can know specific questions (and answers) to ask the hostage-takers to be sure that you are alive (and to rule out a hoax).
  • Leave DNA samples with your medical provider in case it is necessary for your family to access them.
  • Erase any sensitive photos, comments, or other materials from your social media pages, cameras, laptops, and other electronic devices that could be considered controversial or provocative by local groups.
  • Leave your expensive/sentimental belongings behind.
  • Follow the Department of State on Facebook and Twitter.
  • Review the Crime and Safety Report for South Sudan.
  • U.S. citizens who travel abroad should always have a contingency plan for emergency situations. Review the Traveler’s Checklist.

Last Update: Reissued after periodic review with minor edits.

... [READ MORE]

Hague Convention Participation

Hague Adoption Convention Country?
No
Are Intercountry Adoptions between this country and the United States possible?
Intercountry adoptions to the United States from South Sudan are possible. Intercountry adoptions to South Sudan from the United States may be possible.

Hague Convention Information

South Sudan is not a party to the Hague Convention on Protection of Children and Co-operation in Respect of Intercountry Adoption (Hague Adoption Convention or Convention). Under the Intercountry Adoption Universal Accreditation Act of 2012 (UAA), which became effective on July 14, 2014, the requirement that adoption service providers be accredited or approved, and therefore meet the accreditation standards, which previously only applied in Convention cases, now also applies in non-Convention (“orphan”) cases under section 101(b)(1)(F) of the Immigration and Nationality Act (INA). The UAA requires that an accredited or approved adoption service provider act as the primary provider in every Convention or non-Convention intercountry adoption case, and that adoption service providers providing any adoption services, as defined at 22 CFR Part 96.2, on behalf of prospective adoptive parents be accredited or approved, or be a supervised or exempted provider. See additional guidance for limited situations when a primary provider may not be required. Intercountry adoptions of children from non-Convention countries continue to be processed under the Orphan Process with the filing of the Forms I-600A and I-600. However, adoption service providers should be aware of the information on the U.S. Citizenship and Immigration Services (USCIS) website on the impact of the UAA on Form I-600A and Form I-600 adjudications, including the requirement that all home studies, including home study updates and amendments, comply with the home study requirements listed at 8 CFR 204.311, which differ from the orphan home study requirements that were in effect before July 14, 2014.

The 2008 Child Act of Southern Sudan provides a legal framework for adoption in South Sudan. Prospective adoptive parents are cautioned, however, that the lack of judicial resources in South Sudan may mean that any adoption or custody decree issued by courts in South Sudan may be insufficient for the purposes of U.S. immigration petitions.

U.S. Immigration Requirements

To bring an adopted child to the United States from South Sudan you must meet certain suitability and eligibility requirements. USCIS determines who is suitable and eligible to adopt a child from another country and bring that child to live in the United States under U.S. immigration law.

Additionally, a child must meet the definition of an orphan under U.S. immigration law in order to be eligible to immigrate to the United States with an IR-3 or IR-4 immigrant visa.

Who Can Adopt

In addition to being found suitable and eligible to adopt by USCIS, prospective adoptive parents seeking to adopt a child from South Sudan must meet the following requirements:

  • Minimum Residency: A foreigner seeking the adoption of a child in South Sudan must show that he or she established three years of residency in South Sudan and fostered the child for at least one year before making an application for adoption. The Child Act of 2008 does not address residency requirements for prospective adoptive parents holding South Sudanese citizenship but not living in South Sudan.
  • Age of Adopting Parents: Prospective adoptive parents must be at least 25 years old and at least 21 years older than the child adopted. If married, at least one prospective adoptive parent must be at least 25 years old
  • Marriage: Prospective adoptive parents may be single or married. Adoption of a child of the opposite sex by a single prospective adoptive parent is prohibited, unless approved by the court under special circumstances.

  • Minimum Income: The prospective adoptive parent(s) must satisfy the court that they have sufficient livelihood to care for the child.

  • Other requirements: Adoption is prohibited if one or both, if married, of the prospective adoptive parents are not of sound mind and/or have been charged and convicted of a criminal offense. South Sudanese law prohibits adoption by homosexual individuals.

Who Can Be Adopted

Under the INA 101(b)(1)(F), a child can be considered an orphan because of the death or disappearance of, abandonment or desertion by, or separation or loss from both parents, or in the case where there is a sole or surviving parent who is incapable of providing the proper care and has in writing irrevocably released the child for emigration and adoption.                         

In addition to qualifying as an orphan under U.S. immigration law, the child must also meet the following requirements of South Sudan:

  • Eligibility for adoption: Adoption orders may be issued for any child physically present in South Sudan, even if the child was not born in South Sudan. Written consent must be given by the birth mother after the birth of the child, the birth father, guardian, and/or any other person responsible for the child by virtue of any order or agreement to contribute to the maintenance of the child. The court may also require the consent of any person that may have rights or obligations with respect to the child under customary laws. Consent of the parents or guardians of the birth mother of the child is required if the mother is herself a child. A spouse may ask that the consent of the other birth parent be provided. The court may not require the consent of a birth parent or guardian if it is satisfied that the individual cannot be found, is incapable of providing consent, has persistently neglected or ill-treated the child, or is satisfied that the consent is unreasonably withheld. Foreigners seeking to adopt a child in South Sudan must have fostered the child for at least one year prior to filing an adoption application. The child must be declared available for adoption by the Ministry of Gender, Child, and Social Welfare, which maintains the registry of children eligible for adoption, in order for the High Court to issue an adoption decree. There is no information available on how the Ministry makes the determination on a child’s adoptability or on any procedures for matching prospective adoptive children with prospective adoptive parents.

  • Age of Adoptive Child: If the child is at least 10 years old, she/he must consent to the adoption in writing. The opinion of the child may be taken into consideration if she/he is under the age of 10 years old.

Caution: Prospective adoptive parents should be aware that not all children in orphanages or children’s homes are eligible for adoption. In many countries, birth parents place their child(ren) temporarily in an orphanage or children’s home due to financial or other hardship, intending that the child return home when possible. In such cases, the birth parent(s) have rarely relinquished their parental rights or consented to the adoption of their child(ren).

How to Adopt

South Sudan’s Adoption Authority
Ministry of Gender, Child, and Social Welfare

The Process

The process for adopting a child from South Sudan generally includes the following steps:

1. Choose a U.S. Accredited or Approved Adoption Service Provider To Act as Your Primary Provider

2. Apply to USCIS to be Found Suitable and Eligible to Adopt (Form I-600A)

3. Apply to South Sudan’s Authorities to Adopt, and to be Matched with a Child

4. Adopt the Child in South Sudan

5. Apply for Your Child to be Found Eligible to Immigrate to the United States as an Orphan

   (Form I-600)

6. Apply for a U.S. Immigrant Visa for Your Child and Bring Your Child Home

1. Choose a U.S. Accredited or Approved Adoption Service Provider to Act as Your Primary Provider

Before taking steps to adopt a child from South Sudan, you should select a U.S. accredited or approved adoption service provider to be the primary provider in your case. Your primary provider is responsible for:

  • Ensuring that all six adoption services defined at 22 CFR 96.2 are provided consistent with applicable laws and regulations;

  • Supervising and being responsible for any supervised providers, and otherwise complying with the requirements regarding the provision of adoption services using other providers (see 22 CFR 96.14); and

  • Developing and implementing a service plan in accordance with 22 CFR 96.44.

For more information on primary providers and the UAA, please see Universal Accreditation Act of 2012. See additional guidance for limited situations when a primary provider may not be required. Learn more about Agency Accreditation.

2. Apply to USCIS to be Found Suitable and Eligible to Adopt

In order to adopt a child from South Sudan, you will need to meet the requirements of the Government of South Sudan and U.S. immigration law.

To meet U.S. immigration requirements, you may choose to file a Form I-600A, Application for Advance Processing of an Orphan Petition, with USCIS, to be found suitable and eligible to adopt. If you have already identified the child you wish to adopt, you may also choose to file the Form I-600 petition for the child and include all the required supporting documentation for the Form I-600A application (i.e., an approved home study) so USCIS can make a determination on your suitability and eligibility to adopt before reviewing the child’s eligibility as an orphan. Please see the USCIS website for more information about filing options. Unless an exception applies, the home study must be prepared by a person who is authorized under 22 CFR 96 to prepare home studies and must comply with the requirements in 8 CFR 204.311.

3. Apply to South Sudan’s Authorities to Adopt and be Matched with a Child

If you are found suitable and eligible to adopt under U.S. immigration law, South Sudan requires you to submit an adoption application to the Ministry of Gender, Child, and Social Welfare of South Sudan to be found eligible to adopt by the Republic of South Sudan.

Applications for adoption of a child in South Sudan must be submitted to a court. Foreign prospective adoptive parents must submit their application to the High Court. Foreigners seeking to adopt must demonstrate that they:

  • Have established residence in South Sudan for a minimum of three years;

  • Have fostered the child for at least one year;

  • Have no criminal record;

  • Have an accredited recommendation of suitability to adopt issued by an authorized person or entity in their country of origin.

In addition, they must satisfy the High Court that:

  • their country of origin will respect and recognize the adoption order(s), and

  • the child adopted will be authorized to enter and permanently reside in the prospective adoptive parent’s country of origin.

The court may impose additional terms and conditions in the order for adoptions by foreign prospective adoptive parents.

The Child Act of 2008 requires a social worker to submit a report that includes information, where known, on the identity, adoptability, backgrounbd, social environment, family and medical history, and any special needs of child. The Court may also require reports from other persons or local authorites.

The Child Act of 2008 requires an authorized person to declare the child available for adoption. Additionally, the Child Act requires that a registry of adopted children be maintained. There is no information on how the determination is made on a child’s adoptability or any procedures for matching prospective adoptive children with prospective adoptive parents.

The Ministry of Gender, Child, and Social Welfare will review your adoption dossier and, if an appropriate match is found, may provide you with a referral. We encourage families to consider consulting with a medical professional and their adoption service provider to understand the needs of the specific child, but you must decide for yourself whether you will be able to meet the needs of, and provide a permanent home for, a specific child. You must also ultimately adhere to the USCIS’ suitability determination (i.e., typically the Form I-600A approval notice) with respect to the number of children you are approved to adopt and the characteristics of the child(ren) (such as age, gender, nationality, and/or special need, disability, and/or impairment) that you are approved to adopt. Learn more about Health Considerations

The child must be eligible to be adopted according to South Sudan’s requirements, as described in the Who Can Be Adopted section. The child must also meet the definition of an orphan under U.S. immigration law.

4. Adopt the Child in South Sudan

The process for finalizing the adoption in South Sudan generally includes the following:

  • Role of Competent Authority: The Ministry of Gender, Child, and Social Welfare is responsible for establishing South Sudan’s adoption policy.

  • Role of the Court: The High Court determines whether the proposed adoption is in the best interests of the child and issues the adoption decree. The High Court determines whether foreign prospective adoptive parents meet the requirements to adopt a child in South Sudan.

  • Role of Accredited or Approved Adoption Service Providers: It is unclear whether adoption service providers are permitted to operate in South Sudan. However, PAPs must have an adoption service provider for the six adoption services listed in Part 1 of this section.

Adoption service means any one of the following six services:

o   Identifying a child for adoption and arranging an adoption;

o   Securing the necessary consent to termination of parental rights and to adoption;

o   Performing a background study on a child or a home study on a prospective adoptive parent(s), and reporting on such a study;

o   Making non-judicial determinations of the best interests of a child and the appropriateness of an adoptive placement for the child;

o   Monitoring a case after a child has been placed with prospective adoptive parent(s) until final adoption; or

o   When necessary because of a disruption before final adoption, assuming custody and providing (including facilitating the provision of) child care or any other social service pending an alternative placement, 22 CFR 96.2 Definitions.

Note: See additional guidance for limited situations when a primary provider may not be required.            

  • Adoption Application: The adoption application should be submitted to the High Court.

  • Time Frame: Prospective adoptive parents must be resident in South Sudan for three years. They must foster the child for one year before the adoption.

  • Adoption Fees: There is no information available on fees charged for the steps in the adoption process in South Sudan.

We encourage prospective adoptive parents to obtain detailed receipts for all fees and donations paid, either by them directly or through their U.S. adoption service provider, and to raise any concerns regarding any payment that you believe may be contrary to U.S. law, or the law of South Sudan, with your adoption service provider, and, when appropriate, through the Complaint Registry. Improper payments violate applicable law, or create the appearance of buying a child, and could put all future adoptions in South Sudan at risk. The Foreign Corrupt Practices Act, for instance, makes it unlawful to make payments to foreign government officials to assist in obtaining or retaining business. Further, the UAA and IAA make certain actions relating to intercountry adoptions unlawful and subject to civil and criminal penalties. These include offering, giving, soliciting, or accepting inducement by way of compensation intended to influence or affect the relinquishment of parental rights, parental consent relating to adoption of a child, or a decision by an entity performing functions as a competent authority, or to engage another person as an agent to take any such action.

In the adoption services contract that you sign at the beginning of the adoption process, your adoption service provider will itemize the fees and estimated expenses related to your adoption process.

  • Documents Required: There is no specific list of required documents available. However, as a general matter the adoption application should demonstrate that:
    •  the prospective adoptive parents are of sound mind;
    • the prospective adoptive parents have established residence in South Sudan for a minimum of three years;
    •  the prospective adoptive parents have fostered the child for at least one year;
    • the prospective adoptive parents have no criminal record;
    • the prospective adoptive parents have an accredited recommendation of suitability to adopt issued by an authorized person or entity in their country of origin;
    • the prospective adoptive parents’ country of origin will respect and recognize the adoption order; and
    • the adopted child will be authorized to enter and permanently reside in the prospective adoptive parent’s country of origin.

 

Note: Additional documents may be requested.

  • Authentication of Documents: You may be asked to provide proof that a document from the United States is authentic. The U.S Department of State’s Authentications Office has information on the subject.

5. Apply for Your Child to be Found Eligible to Immigrate to the United States as an Orphan

After you finalize the adoption in South Sudan, USCIS must determine if the child meets the definition of an orphan under U.S. immigration law in order for the child to immigrate to the United States. You will need to file a Form I-600, Petition to Classify Orphan as an Immediate Relative, on behalf of the child and unless an exception applies, you must identify a primary provider.

If you have a valid Form I-600A approval, you may file your Form I-600 petition in the United States with the USCIS National Benefits Center or in person at the U.S. Embassy in Nairobi, Kenya. Immigrant visas for South Sudan are processed in Nairobi. Please see the USCIS website for more information about filing options.

When a Form I-600 petition is adjudicated by USCIS in the United States, the consular section in Nairobi, Kenya, must complete a Form I-604, Determination on Child for Adoption (sometimes informally referred to as an orphan determination) to verify the child’s orphan status.

When a Form I-600 petition is filed with the U.S. Embassy Nairobi’s consular section, the consular officer must complete the Form I-604, Determination on Child for Adoption, to verify the child’s orphan status. Conducting the Form I-604 determination is a critical part of the non-Convention adoption process. It can take months to complete, depending upon the circumstances of your case. Consular officers appreciate that families are eager to bring their adopted child home as quickly as possible. Some of the factors that may contribute to the length of the process include prevailing fraud patterns in the country of origin, civil unrest or security concerns that restrict travel to certain areas of the country, and the number of determinations performed by available staff. Consular officers make every effort to conduct them as quickly and thoroughly as possible. You are advised to keep your travel plans flexible while awaiting the results.

6. Apply for a U.S. Immigrant Visa for Your Child and Bring Your Child Home

Once your adoption is complete and the Form I-604 determination has been completed, finding that your child meets the legal definition of an orphan for immigration purposes, you need to apply for three documents before your child can travel to the United States:

Birth Certificate

You will need to obtain a birth certificate for your child.

If you have finalized the adoption in South Sudan, you will first need to apply for an amended birth certificate for your child. Your name will be added to the amended birth certificate.

Birth certificates are usually provided at birth by hospitals through agreements with the state government. The Ministry of Health is responsible for issuing new and amended birth certificates. Birth certificates and age assessments are available only to those resident in South Sudan. For children born in a hospital, the children's parents can apply for a birth certificate within the first few days of the child's birth. If the child was born in a hospital and a birth certificate was not immediately obtained, then the child may be able obtain one, but would likely need an age assessment.

Children born outside of a hospital obtain an age assessment from each state health commission. The document contains the full name of the child, the parents' names, the city and state where the child was born. A day/month/year is given at the time of the age assessment. The age is determined based on information gained at an interview with the child and parents, clan elders, dental exam, and circumference of the head, among other things.

All birth certificates and age assessments must be done in South Sudan. In the near future, each state will be able to process age assessments, which are only processed in Juba at this time. Embassies do not issue birth certificates.

South Sudan Passport

Your child is not yet a U.S. citizen, so he/she will need a travel document or passport from South Sudan.

Passports can be obtained through the Ministry of Interior’s Directorate of Immigration. Prior to applying for a passport, however, a certificate of nationality must be obtained through the Directorate of Nationality. Each of these steps takes approximately seven days.

U.S. Immigrant Visa

After you obtain the new birth certificate and passport for your child and you have filed Form I-600, you then need to apply for a U.S. immigrant visa for your child from the U.S. Embassy in Nairobi, Kenya. This immigrant visa allows your child to travel home with you  As part of this process, you must provide the consular officer with the Panel Physician’s medical report on the child.

Before coming for your child’s immigrant visa interview, please complete an Electronic Immigrant Visa Application (DS-260) online at the Consular Electronic Application Center (CEAC). If you filed a Form I-600 petition in the United States, you should receive a letter from the National Visa Center (NVC) confirming receipt of the petition and assignment of a case number and an invoice ID number. You will need this information to log into CEAC to file the DS-260 for your child. You should fill out these forms in your child's name. Answer every item on the form. If information is not applicable, please write “N/A” in the block. Print and bring the DS-260 confirmation page to the visa interview. Review the DS-260 FAQs, our Online Immigrant Visa Forms page, or contact NVC at NVCAdoptions@state.gov or +1-603-334-0700 if you have questions about completing the online DS-260 form.

Please note that the U.S. Embassy in Nairobi, Kenya, processes immigrant visas for non-U.S. citizens located in South Sudan. Additional information concerning immigrant visa processing at the U.S. Embassy in Nairobi, Kenya, can be found on the U.S. Embassy in Nairobi, Kenya, website.

Upon receipt of the case, the Consular Section generally notifies the petitioner. Visa issuance after the final interview generally takes 24 hours. It is not usually possible to provide the visa to adoptive parents on the same day as the immigrant visa interview. You should verify current processing times with the U.S. Embassy in Nairobi, Kenya before making final travel arrangements. Additional information on immigrant visa processing can be found on the website.

Child Citizenship Act

For adoptions finalized abroad prior to the child’s admission into the United States: An adopted child residing in the United States in the legal and physical custody of the U.S. citizen parent pursuant to a lawful admission for permanent residence generally will acquire U.S. citizenship automatically if the child otherwise meets the requirements of the Child Citizenship Act of 2000, including that the child is under the age of eighteen.

Read more about the Child Citizenship Act of 2000.

Traveling Abroad

Applying for Your U.S. Passport

U.S. citizens are required to enter and depart the United States on a valid U.S. passport. Once your child acquires U.S. citizenship, he/she will need a U.S. passport for international travel. Only the U.S. Department of State has the authority to grant, issue, or verify U.S. passports.

Getting or renewing a passport is easy. The Department of State’s Passport Application Wizard will help you determine which passport form you need, help you to complete the form online, estimate your payment, and generate the form for you to print all in one place.

Obtaining a Visa to Travel to South Sudan

In addition to a U.S. passport, you may also need to obtain a visa. Where required, visas are affixed to your passport and allow you to enter a foreign nation. To find information about obtaining a visa for South Sudan, see the Department of State’s Country Specific Information.

Staying Safe on Your Trip

Before you travel, it is always a good practice to investigate the local conditions, laws, political landscape, and culture of the country. The Department of State provides Country-Specific Information for every country in the world about various issues, including health conditions, crime, currency or entry requirements, and any areas of instability.

Staying in Touch on Your Trip

When traveling abroad during the adoption process, we encourage you to enroll with the Department of State through our Smart Traveler Enrollment Program (STEP) to receive important information from the Embassy about safety conditions in your destination country. Enrollment makes it possible for the U.S. Embassy or Consulate in South Sudan, to contact you in an emergency, whether natural disaster, civil unrest, or family emergency. Whether there is a family emergency in the United States or a crisis in South Sudan, enrollment assists the U.S. Embassy or Consulate in reaching you.

Enrollment is free and can be done online via the Smart Traveler Enrollment Program (STEP).

After Adoption

Post-Adoption/Post-Placement Reporting Requirements

South Sudan does not require post-adoption reporting.

Post-Adoption Resources

Many adoptive parents find it important to find support after the adoption. There are many public and private nonprofit post-adoption services available for children and their families. There are also numerous adoptive family support groups and adoptee organizations active in the United States that provide a network of options for adoptees who seek out other adoptees from the same country of origin. You may wish to take advantage of all the resources available to your family, whether it is another adoptive family, a support group, an advocacy organization, or your religious or community services. Your primary provider can provide or point you to post- placement/post-adoption services to help your adopted child and your family transition smoothly and deal effectively with the many adjustments required in an intercountry adoption.

The U.S. Department of Health and Human Services maintains a website, the Child Welfare Information Gateway, which can be a useful resource to get you started on your support group search.

COMPLAINTS

If you have concerns about your intercountry adoption process, we ask that you share this information with the Embassy in Nairobi, particularly if it involves possible fraud or misconduct specific to your child’s case. The Department of State takes all allegations of fraud or misconduct seriously. Our Adoption Comment Page provides several points of contact for adoptive families to comment on their adoption service provider, their experience applying for their child’s visa, or about the Form I-600/A process.

The Complaint Registry is an internet based registry for filing complaints about U.S. accredited or approved adoption service providers. If you think your provider's conduct may not have been in compliance with accreditation standards, first submit your complaint in writing directly to your provider. If the complaint is not resolved through the provider's complaint process, you may file the complaint through the Complaint Registry.

Contact Information

U.S. Embassy in the Republic of South Sudan
Kololo Road
Juba
Tel: +211 912 105 188
Email: ACSJuba@State.Gov
Internet: ss.usembassy.gov

Republic of South Sudan’s Adoption Authority
Ministry of Gender, Child, and Social Welfare
Ministries Road
Juba

Embassy of the Republic of South Sudan
Address: 1233 20th Street NW, Suite 602
Washington, D.C. 20036
Tel: 202-293-7940
Fax: 202-293-7941
Internet:  southsudanembassyusa.org

U.S. Embassy in Nairobi, Kenya 
Consular Section
U.S. Embassy
United Nations Avenue
Gigiri
P.O. Box 606
Village Market
00621 Nairobi, Kenya
Tel: +254 (0)20 363-6622
Fax: +254 (0)20 363-6410
Email: NairobiAdoptions@State.gov
Internet: ke.usembassy.gov

Office of Children’s Issues
U.S. Department of State
CA/OCS/CI
SA-17, 9th Floor
Washington, D.C. 20522-1709
Tel: 1-888-407-4747
Email: Adoption@state.gov
Internet: adoption.state.gov

U.S. Citizenship and Immigration Services (USCIS)

For questions about filing a Form I-600A application or a Form I-600 petition with the

USCIS National Benefits Center (NBC):
Tel: 1-877-424-8374 (toll free); 1-913-275-5480 (local); Fax:1- 913-214-5808
Email: NBC.Adoptions@uscis.dhs.gov

For general questions about immigration procedures:

USCIS Contact Center
Tel: 1-800-375-5283 (TTY 1-800-767-1833)
Internet: uscis.gov

Last Updated: December 3, 2019

Assistance for U.S. Citizens

U.S. Embassy Juba
Kololo Road, Tongping
Juba, South Sudan
Telephone
+(211) 912-105-188 (Monday through Friday, 8:00 a.m. to 12:00 p.m.)
Emergency
+(211) 912-105-107
Fax
No Fax

South Sudan Map