EMERGENCY ASSISTANCE FOR U.S. CITIZENS IN MEXICO
From Mexico: 55-8526-2561
From the United States: 1-844-528-6611 or 1-888-407-4747
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List of Consulates / Consular Agencies

(Also available at: https://mx.usembassy.gov/embassy-consulates/)

U.S. Embassy in Mexico City
Paseo de la Reforma 305
Colonia Cuauhtémoc
06500, Ciudad de México
Phone: +52-55-5080-2000
Fax: +52-55-5080-2005

U.S. Citizen Services
From Mexico: 55-8526-2561 
From the United States: 1-844-528-6611
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U.S. Consulate General in Ciudad Juarez
Paseo de la Victoria #3650
Fracc. Partido Senecú
32543 Ciudad Juárez, Chihuahua, México 
Phone: +52-656-227-3000

U.S. Citizen Services
From Mexico: 656-344-3032 or 55-8526-2561 
From the United States: 1-844-528-6611
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U.S. Consulate General in Guadalajara
Progreso 175
Colonia Americana, 44160
Guadalajara, Jalisco, México
Phone: +52-33-4624-2102

U.S. Citizen Services
From Mexico: 334-624-2102 or 55-8526-2561 
From the United States: 1-844-528-6611
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U.S. Consulate General in Hermosillo
141 Monterey Street
Colonia Esqueda, 83000
Hermosillo, Sonora, México
Phone: +52-662-289-3500
Fax: +52-662-217-2571

U.S. Citizen Services
From Mexico: 662-690-3262 or 55-8526-2561 
From the United States: 1-844-528-6611
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U.S. Consulate General in Matamoros
Constitución No. 1
Colonia Jardín, 87330
Matamoros, Tamaulipas, México
Phone: +52-868-208-2000

U.S. Citizen Services
From Mexico:  868-206-1076 or 55-8526-2561 
From the United States:  1-844-528-6611
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U.S. Consulate General in Merida
Calle 60 No. 338-K 
Colonia Alcalá Martin, 97050
Mérida, Yucatán, México
Phone: +52-999-942-5700
Fax: +52-999-942-5758

U.S. Citizen Services
From Mexico: 999-316-7168 or 55-8526-2561 
From the United States: 1-844-528-6611
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U.S. Consulate General in Monterrey
Ave. Alfonso Reyes #150
Colonia Valle del Poniente
66196 Santa Catarina, Nuevo León
México 66196
Phone: +52-81-8047-3100

U.S. Citizen Services
From Mexico: 814-160-5512 or 55-8526-2561 
From the United States: 1-844-528-6611
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U.S. Consulate General in Nogales
Calle San José s/n
Fracc. Los Álamos
84065 Nogales, Sonora
Phone: +52-631-311-8150
Fax: +52-631-313-4652

U.S. Citizen Services
From Mexico: 631-980-0522 or 55-8526-2561 
From the United States: 1-844-528-6611
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U.S. Consulate General in Nuevo Laredo
Paseo Colon 1901
Colonia Madero, 88260
Nuevo Laredo, Tamaulipas
Phone: +52-867-714-0512

U.S. Citizen Services
From Mexico: 867-233-0557 or 55-8526-2561 
From the United States: 1-844-528-6611
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U.S. Consulate General in Tijuana
Paseo de las Culturas s/n
Mesa de Otay
Del. Centenario 22425
Tijuana, Baja California
Phone: +52-664-977-2000

U.S. Citizen Services
From Mexico: 664-748-0129 or 55-8526-2561 
From the United States: 1-844-528-6611
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Consular Agencies

Acapulco
(An extension of the Embassy in Mexico City)
Hotel Continental Emporio
Costera M. Alemán 121 – Office 14
Acapulco, Guerrero 39670
From Mexico: 55-8526-2561
From the United States: 1-844-528-6611
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Cancun
(An extension of the Consulate in Merida)
Blvd. Kukulcan Km 13 ZH
Torre La Europea, Despacho 301
Cancún, Quintana Roo  77500
From Mexico: 999-316-7168 or 55-8526-2561 
From the United States: 1-844-528-6611
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Los Cabos
(An extension of the Consulate in Tijuana)
Las Tiendas de Palmilla L-B221, Km. 27.5 Carretera Transpeninsular
San José del Cabo, Baja California Sur 23406
Mexico
From Mexico: 664-748-0129 or 55-8526-2561 
From the United States: 1-844-528-6611
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Mazatlan
(An extension of the Consulate General in Hermosillo)
Address: Playa Gaviotas 202, Local 10. Zona Dorada.
82110 Mazatlán, Sinaloa, México

From Mexico: 662-690-3262 or 55-8526-2561 
From the United States: 1-844-528-6611
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Oaxaca
(An extension of the Embassy in Mexico City)
Macedonio Alcalá No. 407, Office 20
Oaxaca, Oaxaca 68000

From Mexico: 55-8526-2561
From the United States: 1-844-528-6611
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Piedras Negras
(An extension of the Consulate in Nuevo Laredo)
Abasolo #211, Local #3, Centro
Piedras Negras, Coahuila 26000

From Mexico: 867-233-0557 or 55-8526-2561 
From the United States: 1-844-528-6611
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Playa del Carmen
(An extension of the Consulate in Merida)
Plaza Progreso, Local 33, Second floor
Carretera Federal Puerto Juarez-Chetumal, Mz. 293 Lt. 1.
Playa del Carmen, Quintana Roo  77710

From Mexico: 999-316-7168 or 55-8526-2561 
From the United States: 1-844-528-6611
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Puerto Vallarta
(An extension of the Consulate General in Guadalajara)
Paseo de los Cocoteros #85 Sur
Paradise Plaza, Local L-7, Segundo Piso
Nuevo Vallarta, Nayarit  63732

From Mexico: 334-624-2102 or 55-8526-2561 
From the United States: 1-844-528-6611
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San Miguel de Allende
(An extension of the Embassy in Mexico City)
Plaza La Luciérnaga, Libramiento Jose Manuel Zavala No. 165, Locales 4 y 5
Colonia La Luciérnaga
San Miguel de Allende, Guanajuato  37745

From Mexico: 55-8526-2561
From the United States: 1-844-528-6611
Contact Form

Visit the U.S. Centers for Disease Control and Prevention website for information on Medical Tourism.

See the State Department’s Fact Sheet on Mexico for more information on U.S.-Mexico relations.

Please visit the Embassy's COVID-19 page for more information on COVID-19 in Mexico.

A valid passport book is required to enter Mexico by air, and those attempting to enter at an airport with a U.S. passport card only may be denied admission.

Review the Mexican government’s most current entry, exit, and visa requirements (Spanish only) or visit the Embassy of Mexico in Washington, D.C., for more information.

Travelers entering Mexico by land should have a valid passport book or card.  If you enter Mexico by land and plan to travel beyond the immediate border area (approximately 12 miles or 20 kilometers into Mexico), you must stop at a National Migration Institute (INM) office to obtain an entry permit (Forma Migratoria Multiple or FMM), even if not explicitly directed to do so by Mexican officials. INM may opt to allow tourists entry of up to 180 days without a visa or may limit authorized stays to shorter periods at their discretion; visitors should confirm the specific length of authorized stay written on the entry permit (FMM). Mexican immigration authorities could ask you to present both your passport and entry permit at any point and may detain you while they review your immigration status if you are not carrying your passport and proof of legal status in Mexico, or if you have overstayed your authorized stay. Immigration check points are common in the interior of Mexico, including in popular tourist areas far from the border. 

You will also need a temporary vehicle import permit to bring a U.S.-registered vehicle beyond the border zone. These permits are processed through Banjercito and require a deposit that will be refunded once the vehicle leaves Mexico.  For more information, visit the Banjercito website (Spanish only).

Baja California, Baja California Sur, and Sonora have a “hassle-free” zone that allows for travel without an entry permit or car registration within the zone.

Mexican authorities can impound a vehicle that enters the country without a valid U.S. registration, a vehicle driven by a Mexican national who is not resident in the United States, or a vehicle found beyond the border zone without the temporary import permit.

Mexican law permits Mexican immigration authorities to deny foreigners entry into Mexico if they have been charged with or convicted of a serious crime in Mexico or elsewhere.

Travelers bringing in goods beyond their personal effects worth $300.00 or more must declare those goods with Mexican customs (SAT) Mexican customs (Spanish only) or risk having them confiscated. This also applies to used goods or clothing, including items for donation. U.S. citizens driving such items into Mexico without declaring them or without sufficient funds to pay duty fees are subject to having their vehicle seized by Mexican customs authorities. For further information about customs regulations, please read our customs information page.

The U.S. Department of State is unaware of any HIV/AIDS entry restrictions for visitors to or foreign residents in Mexico.

A parent or legal guardian departing Mexico with minor children should carry a notarized consent letter from the other parent if traveling separately. INM requires at least one parent to complete a SAM (Formato de Salida de Menores, Spanish only) for all Mexican or foreign minors with Temporary Resident, Temporary Student Resident, or Permanent Resident status departing Mexico alone or with a third party.  Further information about the prevention of international parental child abduction is available on our website.

Find information on dual nationality, prevention of international child abduction, and customs regulations on our websites. Both Mexico and the United States allow dual nationality.

Travelers are urged to review the Mexico Travel Advisory for information about safety and security concerns affecting the country on a state-by-state basis.

U.S. citizens traveling to and residing in Mexico should not expect public health and safety standards like those in the United States. Even where such standards exist, enforcement varies by location. Travelers should mitigate the risk of illness or injury by taking standard health and safety precautions.

The phone number to report emergencies in Mexico is “911.” Although there may be English-speaking operators available, it is best to seek the assistance of a Spanish speaker to place the call.

Crime: Crime in Mexico occurs at a high rate and can be violent, from random street crime to cartel-related attacks. Over the past year, Mission Mexico has assisted U.S. citizens who were victims of armed robbery, carjacking, extortion, homicide, kidnapping, pick-pocketing, and sexual assault. Increased levels of cartel-related violence have resulted in territorial disputes and targeted killings, injuring or killing innocent bystanders. Travelers who find themselves in an active shooter scenario should flee in the opposite direction, if possible, or drop to the ground, preferably behind a hard barrier.

Drivers on roads and highways may encounter government checkpoints, which often include National Guard or military personnel. State and local police also set up checkpoints in and around cities and along the highways to deter criminal activity and enforce traffic laws. In some parts of Mexico, criminal organizations and other non-governmental actors have been known to erect unauthorized checkpoints and have abducted or threatened violence against those who fail to stop and/or pay a “toll.” When approaching a checkpoint, regardless of whether it is official, cooperate and avoid any actions that may appear suspicious or aggressive.

While Mexican authorities endeavor to safeguard the country’s major resort areas and tourist destinations, those areas have not been immune to the types of violence and crime experienced elsewhere in Mexico. In some areas of Mexico, response time of local police is often slow. In addition, filing police reports can be time consuming. See our Mexico Travel Advisory for more information.

Demonstrations occur frequently.  They may take place in response to political or economic issues, on politically significant holidays, and during international events.  Protesters in Mexico may block traffic on roads, including major thoroughfares, or take control of toll booths on highways.  Travelers who encounter protesters who demand unofficial tolls are generally allowed to pass upon payment.  U.S. citizens should avoid participating in demonstrations or other activities that might be deemed political by authorities, as Mexican law prohibits political activities by foreign citizens and such actions may result in detention or deportation.

• Demonstrations can be unpredictable, avoid areas around protests and demonstrations.  
• Past demonstrations have turned violent.
• Check local media for updates and traffic advisories.  

International Financial Scams: See the Department of State and the FBI pages for information.  

Internet romance and financial scams are prevalent in Mexico.  Scams are often initiated through Internet postings/profiles or by unsolicited emails and letters.  Scammers almost always pose as U.S. citizens who have no one else to turn to for help.  Common scams include:   

• Romance/Online dating 
• Money transfers 
• Lucrative sales 
• Grandparent/Relative targeting 
• Free Trip/Luggage 
• Inheritance notices 
• Bank overpayments 

Mexico’s consumer protection agency, PROFECO (Procuraduría Federal del Consumidor, Spanish only), can sometimes provide assistance (Spanish only) to victims of such scams.  In addition, there have been allegations of banking fraud perpetrated by private bankers against U.S. citizens.  U.S. citizens who believe they have been victims of fraud can file a police report file a complaint (Spanish only) with the Mexican banking regulatory agency, CONDUSEF (Comision Nacional para la Proteccion y Defensa de los Usuarios de Servicios Financieros, Spanish only), or consult with an attorney.

Victims of Crime: U.S. victims of sexual assault are encouraged to contact the U.S. Embassy or nearest Consulate for assistance.  Report emergencies to the local police at 911, report crimes already committed to the Ministerio Publico, and contact the Embassy or Consulate at +52-55-85262561.  Remember that local authorities are responsible for investigating and prosecuting crimes.

U.S. citizen victims of crime should contact the local authorities to file a Mexican police report before departing Mexico. In most instances, victims of crime will file reports with the Ministerio Publico (equivalent to the office of public prosecutor or district attorney in the United States) and not with police first responders. U.S. citizens should also inform the U.S. Embassy or nearest consulate. [AC1]

See our webpage [AC2] on help for U.S. victims of crime overseas.  We can:

• help you find appropriate medical care,
• assist you in reporting a crime to the police,
• contact relatives or friends with your written consent,
• provide general information regarding the victim’s role during the local investigation and following its conclusion, 
• provide a list of local attorneys,
• provide information on victim’s compensation programs in the United States,
• provide an emergency loan for repatriation to the United States and/or limited medical support in cases of destitution,
• help you find accommodation and arrange flights home,
• replace a stolen or lost passport.

Domestic Violence: U.S. citizen victims of domestic violence are encouraged to contact the U.S. Embassy or nearest consulate for assistance.

Kidnapping: Mexico experiences very high rates of kidnapping. If you believe you or your U.S. citizen or Lawful Permanent Resident (LPR) relative has been kidnapped, please contact the U.S. Embassy or nearest consulate immediately.

Robbery: Mexico experiences robberies, typically in cities, in which abductors force victims to use their debit or credit card to withdraw money from ATMs in exchange for their release. Perpetrators commonly work in cooperation with, or pose as, taxi drivers. To minimize the risk of such robberies:

• Only use a reputable taxi company or a trusted ride-sharing app.
• Book taxis through your hotel or an authorized taxi stand.

Extortion: Extortion schemes are common in Mexico. In a typical scheme, criminals convince family members that a relative has been abducted, when, in fact, the person is safe but unreachable. The purported abductors will often use threats to persuade victims to isolate themselves, making communication with family members less likely. Unable to reach their loved ones, family members often consent to paying the “ransom” demand. Criminals use various means to gather information about potential victims, including monitoring social media sites, eavesdropping on conversations, or using information taken from a stolen cell phone. Some of these extortions have been conducted from Mexican prisons. You can reduce the risk of falling victim to this type of extortion through the following:

• Do not discuss travel plans, your room number, or any other personal information within earshot of strangers.
• Do not divulge personal business details to strangers in person or over the phone, especially when using hotel phones.
• If you are threatened on the phone, hang up immediately.

Sexual Assault: Rape and sexual assault are serious problems in some resort areas. Many of these incidents occur at night or during the early morning hours, in hotel rooms, on hotel grounds, or on deserted beaches. In some cases, assailants drug the drinks of victims before assaulting them. Pay attention to your surroundings and to who might have handled your drink.

Credit/Debit Card “Skimming:” There have been instances of fraudulent charges or withdrawals from accounts due to “skimmed” cards. If you choose to use credit or debit cards, you should regularly check your account to ensure there are no unauthorized transactions. Travelers should limit the amount of cash they carry in public, exercise caution when withdrawing cash from ATMs, and avoid ATMs located in isolated or unlit areas.

Alcohol: If you choose to drink alcohol, it is important to do so in moderation and to stop and seek medical attention if you begin to feel ill. There have been reports of individuals falling ill or blacking out after consuming unregulated alcohol. The Mexican Federal Commission for the Protection against Sanitary Risk, COFEPRIS (Comision Federal para la Proteccion contra Riesgos Sanitarios, Spanish only), is responsible for inspecting hotels, restaurants, and other establishments for health violations, including reports of unregulated alcohol. Please email COFEPRIS at contactociudadano@cofepris.gob.mx for more information or if you wish to file a report. You can file a report online (Spanish only) via the COFEPRIS website, by calling the COFEPRIS call center at 800 033 50 50 (from Mexico) or +52 (55) 5080-5425 (from the United States), or by scheduling an appointment (Spanish only) to visit a COFEPRIS office.

There have also been instances of criminals drugging drinks to rob or sexually assault victims. Additionally, if you feel you have been the victim of unregulated alcohol or another serious health violation, you should notify the U.S. Embassy or nearest consulate. You may also contact the U.S. Department of State – Bureau of Consular Affairs in Washington, D.C. at 1-888-407-4747 (toll-free in the United States and Canada) or 1-202-501-4444 (from all other countries).

Drug Smuggling: Mexican criminal organizations are engaged in a violent struggle to control trafficking routes. Criminal organizations smuggling drugs into the United States have targeted unsuspecting individuals who regularly cross the border. Frequent border crossers are advised to vary their routes and travel times and to closely monitor their vehicles to avoid being targeted.

Tourism: In major cities and resort areas, the tourism industry is generally well-regulated. Best practices and safety inspections are regularly enforced. Hazardous areas and activities are identified with appropriate signage, and professional staff is typically on hand in support of organized activities. In the event of an injury, appropriate medical treatment is widely available throughout the country. Outside of a major metropolitan center, it may take more time for first responders and medical professionals to stabilize a patient and/or provide life-saving assistance. In smaller towns and areas less commonly frequented by foreign tourists, the tourism industry is unevenly regulated, and safety inspections for equipment and facilities do not commonly occur. Hazardous areas/activities are not always identified with appropriate signage, and staff may not be trained or certified either by the host government or by recognized authorities in the field. In the event of an injury, appropriate medical treatment is typically available only in or near major cities. First responders are generally unable to access areas outside of major cities to provide urgent medical treatment.  U.S. citizens are encouraged to purchase medical evacuation insurance.  See our webpage for more information on insurance providers for overseas coverage.

Since 2016, Mexico has opened seven multilingual Centers for the Care and Protection of Tourists (CAPTA) and Tourist Assistance Centers (CATTAC) in Los Cabos, La Paz, Acapulco, Playa del Carmen, Mazatlan, Ciudad Madero, and Queretaro. These offices have proven helpful assisting U.S. citizen visitors in resolving disputes with merchants and government entities, filing criminal reports, securing needed services, and locating special needs accommodations. 

Criminal Penalties: You are subject to local laws. If you violate local laws, even unknowingly, you may be expelled, arrested, or imprisoned. Individuals establishing a business or practicing a profession that requires additional permits or licensing should seek information from the competent local authorities prior to practicing or operating a business.

Furthermore, some laws are also prosecutable in the United States, regardless of local law. For examples, see our website on crimes against minors abroad and the Department of Justice website.

Arrest Notification: If you are arrested or detained, ask police or prison officials to notify the U.S. Embassy or nearest consulate immediately. See our webpage for further information.

The Mexican government is required by international law to contact the U.S. Embassy or consulate promptly when a U.S. citizen is arrested if the arrestee so requests.  This requirement does not apply to dual nationals.  

Firearms and Other Weapons: Weapons laws in Mexico vary by state, but it is generally illegal for travelers to carry weapons of any kind including firearms, knives, daggers, brass knuckles, as well as ammunition (even used shells). Illegal firearms trafficking from the United States to Mexico is a major concern, and the Department of State warns all U.S. citizens against taking any firearm or ammunition into Mexico. If you are caught entering Mexico with any type of weapon, including firearms or ammunitions, you likely will face severe penalties, including prison time. U.S.-issued permits allowing an individual to carry weapons are not valid in Mexico.  Visit the Department’s Traveling Abroad with Firearms webpage.

Vessels entering Mexican waters with firearms or ammunition on board must have a permit previously issued by a Mexican embassy or consulate.

Electronic Cigarettes (Vaping Devices): It is illegal for travelers to bring electronic cigarettes (vaping devices) and all vaping solutions to Mexico. Customs will confiscate vaping devices and solutions and travelers could be fined or arrested. Avoid delays and possible sanctions by not taking these items to Mexico. 

Real Estate and Time Shares: U.S. citizens should exercise caution when considering time-share investments or purchasing real estate and be aware of the aggressive tactics used by some sales representatives. Before initiating a real estate purchase or time-share investment, U.S. citizens should consult with a Mexican attorney to learn about important regulations and laws that govern real estate property.

Mountain Climbing and Hiking: The Mexican government has declared the area around the Popocatepetl and the Colima volcanoes off limits. In remote rural areas, there can be limited cell phone coverage and internet connectivity, and it may be difficult for rescue teams and local authorities to reach climbers and hikers in distress.

Potential for Natural Disasters: Mexico is in an active earthquake zone. Tsunamis may occur following significant earthquakes. For information concerning disasters, see:

• U.S. Embassy Mexico City website
• Civil Protection (Proteccion Civil, Spanish only) provides information from the Mexican Government about natural disaster preparedness
• U.S. Federal Emergency Management Agency (FEMA) provides general information about natural disaster preparedness
• U.S. Geological Survey provides updates on recent seismic and volcanic activity

Storm Season: Tropical storms in the Gulf of Mexico or along the Caribbean and Pacific Coast between May and November can produce heavy winds and rain. Please visit our Hurricane Season webpage for more information.

Spring Break: Millions of U.S. citizens visit Mexican beach resorts each year, especially during “spring break” season. The legal drinking age in Mexico is 18. See the “Alcohol” section above to learn more about the risks associated with drinking, as well as reports of illnesses associated with the possible consumption of unregulated alcohol.

Resort Areas and Water Activities: Beaches in Mexico may be dangerous due to strong currents, rip tides, and rogue waves. Warning notices and flags on beaches should be taken seriously. Not all hazardous beaches are clearly marked. If black or red warning flags are up, do not enter the water. Strong currents can lead to dangerous conditions for even the most experienced swimmers. U.S. citizens simply walking along the shore or wading have been swept out to sea by rogue waves, and some citizens have drowned or disappeared at Mexican beaches. Avoid the consumption of alcohol while engaging in water activities and do not swim alone. 

Boats used for excursions may not be covered by accident insurance and sometimes lack adequate life jackets, radios, and tools to make repairs.  Participation in adventure sports may not be covered by accident insurance and safety protections and regulations for these activities may differ from U.S. standards.  Visit our website and the U.S. Centers for Disease Control and Prevention website for more information about adventure travel.

Counterfeit and Pirated Goods: Although counterfeit and pirated goods are prevalent in many countries, they may still be illegal according to local laws. You may also be subject to fines or forced to relinquish the goods if you bring them back to the United States. See the U.S. Department of Justice website for more information.

Faith-Based Travelers: See the following webpages for details:

• Faith-Based Travel Information
• International Religious Freedom Report – see country reports
• Human Rights Report – see country reports
• Hajj Fact Sheet for Travelers
• Best Practices for Volunteering Abroad

LGBTI Travelers: There are no legal restrictions on same-sex sexual relations or on the organization of Lesbian, Gay, Bisexual, Transgender, or Intersex (LGBTI) events in Mexico. However, due to sporadic reports of violence targeting LGBTI individuals, U.S. citizens should exercise discretion in identifying themselves publicly as LGBTI. See our LGBTI Travel Information page and Section 6 of the Department of State’s Human Rights Report for Mexico for further details.

Travelers with Disabilities:  Mexican law prohibits discrimination against persons with physical, sensory, intellectual, or mental disabilities.  Social acceptance of persons with disabilities in public is not as prevalent as in the United States.  The most common types of accessibility may include accessible facilities, information, and communication/access to services/ease of movement or access.  Expect accessibility to be limited in public transportation, lodging, communication/information, and general infrastructure in more rural and remote parts of the country, and more common in public transportation, lodging, communication/information, and general infrastructure in major cities.  U.S. citizens with disabilities should consult individual hotels and service providers in advance of travel to ensure they are accessible.

Students: See our Students Abroad page and FBI travel tips.

Women Travelers: There were several reports of sexual assault or domestic violence involving U.S. citizen women over the past year. See our travel tips for Women Travelers.

Please visit the Embassy's COVID-19 page for more information on COVID-19 in Mexico.

Excellent health facilities are available in Mexico City and other major cities. Ambulance services are widely available, but training and availability of emergency responders may be below U.S. standards. Injured or seriously ill travelers may prefer to take a taxi to a health provider. Mexican facilities often require payment “up front” before providing medical care, and most hospitals in Mexico do not accept U.S. health insurance. A list of doctors and hospitals is available on the U.S. Embassy or consulate website.

U.S. citizens have lodged complaints against some private hospitals in Cancun, the Riviera Maya, and Los Cabos to include exorbitant prices and inflexible collection measures. Travelers should obtain complete information on billing, pricing, and proposed medical procedures before agreeing to any medical care in these locations. Be aware that some resorts have exclusive agreements with medical providers and ambulance services, which may limit your choices in seeking emergency medical attention. Some hospitals in tourist centers utilize sliding scales, deciding on rates for services based on negotiation and on the patient’s perceived ability to pay. In some instances, providers have been known to determine the limits of a patient’s credit card or insurance, quickly reach that amount in services rendered, and subsequently discharge the patient or transfer them to a public hospital.

Visit the U.S. Centers for Disease Control and Prevention website for information on Medical Tourism.

For emergency services in Mexico, dial 911.  Although there may be English-speaking operators available, it is best to seek the assistance of a Spanish speaker to place the call.

Ambulance services are: 

• widely available in major cities but training and availability of emergency responders may be below U.S. standards,
• not present in many remote and rural areas of the country,   
• not equipped with state-of-the-art medical equipment.  
• Injured or seriously ill travelers may prefer to take a taxi or private vehicle to the nearest major hospital rather than wait for an ambulance.  

We do not pay medical bills: Be aware that U.S. Medicare/Medicaid does not apply overseas.  Most hospitals and doctors overseas do not accept U.S. health insurance.  

Medical Insurance: Make sure your health insurance plan provides coverage overseas.  Most care providers overseas only accept cash payments. See our webpage for more information on insurance providers for overseas coverage. Visit the U.S. Centers for Disease Control and Prevention for more information on type of insurance you should consider before you travel overseas. 

We strongly recommend supplemental insurance to cover medical evacuation as well.

Always carry your prescription medication in original packaging, along with your doctor’s prescription.  Check the Mexican government’s Drug Schedule to ensure the medication is legal in Mexico. 

Vaccinations: Be up-to-date on all vaccinations recommended by the U.S. Centers for Disease Control and Prevention.

Further health information:

• World Health Organization
• U.S. Centers for Disease Control and Prevention (CDC)

Air Quality: Visit AirNow Department of State for information on air quality at U.S. Embassies and Consulates.

The U.S. Embassy maintains a list of doctors and hospitals.  We do not endorse or recommend any specific medical provider or clinic. 

Medical Tourism and Elective Surgery: 

• U.S. citizens have suffered serious complications or died during or after having cosmetic or other elective surgery.   
• Medical tourism is a rapidly growing industry. People seeking health care overseas should understand that medical systems operate differently from those in the United States and are not subject to the same rules and regulations.  Anyone interested in traveling for medical purposes should consult with their local physician before traveling and visit the U.S. Centers for Disease Control and Prevention website for more information on Medical Tourism.  
• Visit the U.S. Centers for Disease Control and Prevention website for information on Medical Tourism, the risks of medical tourism, and what you can do to prepare before traveling to Mexico. 
• We strongly recommend supplemental insurance to cover medical evacuation in the event of unforeseen medical complications.  
• Your legal options in case of malpractice are very limited in Mexico.  Several foreigners have successfully enlisted the support of PROFECO (Spanish only) in order to resolve disputes over medical services.
• Although Mexico has many elective/cosmetic surgery facilities that are on par with those found in the United States, the quality of care varies widely.  If you plan to undergo surgery in Mexico, make sure that emergency medical facilities are available and professionals are accredited and qualified.  

Pharmaceuticals

• Exercise caution when purchasing medication overseas.  Pharmaceuticals, both over the counter and requiring prescription in the United States, are often readily available for purchase with little controls.  Counterfeit medication is common and may prove to be ineffective, the wrong strength, or contain dangerous ingredients.  Medication should be purchased in consultation with a medical professional and from reputable establishments.  
• U.S. Customs and Border Protection and the Food and Drug Administration are responsible for rules governing the transport of medication back to the United States.  Medication purchased abroad must meet their requirements to be legally brought back into the United States.  Medication should be for personal use and must be approved for usage in the United States.  Please visit the U.S. Customs and Border Protection and the Food and Drug Administration websites for more information.   
• Visit the Mexican Health Department website (Spanish only) or contact the Embassy of Mexico in Washington, D.C., for more information about obtaining a permit to import medicine into Mexico.
• For a list of controlled substances in Mexico, visit the COFEPRIS website (Spanish only) and the Mexican Drug Schedule (Spanish only). U.S. citizens should carry a copy of their prescription or doctor’s letter, but it is still possible that they may be subject to arrest for arriving in Mexico with substances on these lists. Note that a medicine considered “over the counter” in some U.S. states may be a controlled substance in Mexico. For example, pseudoephedrine, the active ingredient in Sudafed, is considered a controlled substance in Mexico. For more information, contact the  Embassy of Mexico in Washington, D.C.

Assisted Reproductive Technology and Surrogacy  

• If you are considering traveling to Mexico to have a child through use of assisted reproductive technology (ART) or surrogacy, please see our ART and Surrogacy Abroad page. 
• Surrogacy is legal for foreigners in most of Mexico, in some states surrogacy is either not legal or is not governed by regulation. 
• If you decide to pursue parenthood in Mexico via assisted reproductive technology (ART) with a gestational mother, be prepared for long and unexpected delays in documenting your child’s citizenship. 
• Make sure you understand Mexican law, which can vary from state to state and is ambiguous in its treatment of non-Mexican or same-sex intending parents. Mexican courts, for example, may fail to enforce surrogacy agreements between non-Mexican or same-sex intending parents and gestational mothers.
• Gestational mothers are normally treated as the child’s legal parent with full parental rights in most states. The gestational mother’s name is typically listed on the Mexican state-issued birth certificate.  In Mexico City, the intended parents may be listed on the Mexican birth certificate if they can demonstrate a valid surrogacy agreement was in place regarding the child’s birth.
• Be aware that individuals who attempt to circumvent local law risk criminal prosecution.  Mexican authorities have made arrests stemming from surrogacy cases.

Water Quality: 

• In many areas in Mexico, tap water is not potable. Bottled water and beverages are safe, although you should be aware that many restaurants and hotels serve tap water unless bottled water is specifically requested. Be aware that ice for drinks might be made using tap water.

Altitude: 

• Many cities in Mexico, such as Mexico City, are at high altitude, which can lead to altitude illness. Visit the U.S. Centers for Disease Control and Prevention website for more information about Travel to High Altitudes.

Adventure Travel

• Participation in adventure sports and activities may not be covered by accident insurance and safety protections and regulations for these activities may differ from U.S. standards.  Visit our website and the U.S. Centers for Disease Control and Prevention website for more information about adventure travel.

General Health

The following diseases are prevalent:

• COVID-19
• Hepatitis
• Typhoid Fever
• Travelers’ Diarrhea
• Dengue
• Chikungunya
• Zika
• Rocky Mountain Spotted Fever
• Parasitic Infections
• Chronic Respiratory Disease
• Visit the U.S. Centers for Disease Control and Prevention website for more information about Resources for Travelers regarding specific issues in Mexico.   

Air Quality

• Air pollution is a significant problem in several major cities in Mexico. Consider the impact seasonal smog and heavy particulate pollution may have on you and consult your doctor before traveling if necessary.

For further health information, go to:

• World Health Organization
• U.S. Centers for Disease Control and Prevention (CDC)

 Private Residential Treatment Facilities: 

• These facilities provide care to U.S. citizens throughout Mexico and include child behavior modification facilities, rehabilitation facilities, and assisted living centers. 
• There is a wide range in standards for education, safety, health, sanitation, immigration, and residency.  Staff licensing may not be strictly enforced or meet the standards of similar facilities in the United States.  
• The State Department has received reports of abuse, negligence, or mismanagement at some of these facilities.  U.S. citizens should exercise due diligence and do extensive research before selecting a residential treatment facility.

Road Conditions and Safety: Motor vehicle accidents are a leading cause of U.S. citizen deaths in Mexico. If you have an emergency while driving, dial “911.” If you are driving on a toll highway (“cuota”) or any other major highway, you may contact the Green Angels (Spanish only), a fleet of trucks with bilingual crews, by dialing 078 from any phone in Mexico.  Generally, individuals involved in an accident who do not require immediate medical care should contact their insurance providers, who may come to the site to provide an immediate assessment.

Avoid driving on Mexican highways at night. Travel with a charged and functional cell phone capable of making calls in Mexico. Travelers should exercise caution at all times and should use toll (“cuota”) roads rather than the less secure free (“libre”) roads whenever possible. Do not hitchhike or accept rides from or offer rides to strangers anywhere in Mexico. Travelers encountering police or security checkpoints should comply with instructions.

Road conditions and maintenance across Mexico vary with many road surfaces needing repair. Travel in rural areas poses additional risks to include spotty cell phone coverage and delays in receiving roadside or medical assistance.

Vehicular traffic in Mexico City is subject to restriction Monday through Saturday, according to the license plate number, in order to reduce air pollution. For additional information, refer to the Hoy No Circula website (Spanish only) maintained by the Mexico City government. See our Road Safety Page for more information.  Also, visit Mexico’s national tourist office website, MexOnline, and Mexico’s customs website Importacion Temporal de Vehiculos (Spanish only) for more information regarding travel and transportation.

Traffic Laws: U.S. driver’s licenses are valid in Mexico. Mexican law requires that only owners drive their vehicles or that the owner be inside the vehicle. Failing to abide by this law may lead to impoundment and a fine equal to the value of the vehicle.

Mexican citizens who are not also U.S. citizens or LPRs may not operate U.S.-registered vehicles in Mexico. Mexican insurance is required for all vehicles, including rental vehicles. Drivers involved in accidents, even minor incidents, may be subject to arrest if they are found to be driving without proper insurance, regardless of whether they were at fault. Driving under the influence of alcohol, using a mobile device while driving, and driving through a yellow light are all illegal in Mexico.

If you drive your vehicle into Mexico beyond the immediate border area (approximately 12 miles into Mexico), you must apply for a temporary vehicle import permit with Mexican customs, Banjercito, or at some Mexican consulates in the United States. The permit requires the presentation of a valid passport and a monetary deposit that will be returned to you upon leaving Mexico before the expiration of the permit. Failing to apply for a temporary vehicle import permit may lead to impoundment and a fine equal to the value of the vehicle. 

Vehicles crossing into Mexico must have a valid license plate and registration sticker. Mexican authorities will often refuse to admit vehicles with temporary or paper license plates. Vehicles with expired registration or unauthorized plates will likely be confiscated and the operator could be charged with a fine equal to the value of the vehicle.

The Mission Mexico Vehicle Recovery Unit assists with the return of stolen U.S. vehicles recovered by Mexican authorities.

If you have an emergency while driving, dial “911.” If you are driving on a toll highway (“cuota”) or any other major highway, you may contact the Green Angels (Spanish only), a fleet of trucks with bilingual crews, by dialing 078 from any phone in Mexico.  Generally, individuals involved in an accident who do not require immediate medical care should contact their insurance providers, who may come to the site to provide an immediate assessment.

Public Transportation/Taxis: Security on public buses varies throughout the country but is considered a relatively safe transportation option in Mexico City and other major tourist centers. Passengers should protect their personal possessions at all times as theft is common. Intercity bus travel should be conducted during daylight hours in preferably first-class buses using toll roads.

Robberies and assaults on passengers in taxis not affiliated with a taxi stand (known as “libre” taxis) are common. Avoid taking any taxi not summoned by telephone or contacted in advance, including “libre” taxis. When in need of a taxi, telephone a radio taxi or “sitio” (regulated taxi stand) and ask the dispatcher for the driver’s name and the taxi’s license plate number. Application-based car services such as Uber and Cabify are available in many Mexican cities, and generally offer another safe alternative to taxis. Official complaints against Uber and other drivers do occur, however, and past disputes between these services and local taxi unions have occasionally turned violent, resulting in injuries to U.S. citizens in some instances.

See our Road Safety page for more information. 

Aviation Safety Oversight: The U.S. Federal Aviation Administration (FAA) has assessed the Government of Mexico’s Civil Aviation Authority as not being in compliance with International Civil Aviation Organization (ICAO) aviation safety standards for oversight of Mexico’s air carrier operations. Further information may be found on the FAA safety assessment page.

Maritime Travel:  Mariners planning travel to Mexico should also check for U.S. maritime advisories and alerts.  Information may also be posted to the U.S. Coast Guard homeport website, and the NGA broadcast warnings.

If you enter by sea, review the Mexican boating permit requirements prior to travel or contact the Embassy of Mexico in Washington, D.C., for more information.

Maritime Safety Oversight: The Mexican maritime industry, including charter fishing and recreational vessels, is subject solely to Mexican safety regulations.  Travelers should be aware that Mexican equipment and vessels may not meet U.S. safety standards or be covered by any accident insurance.