Jl. Medan Merdeka Selatan No. 3 - 5
Jakarta 10110, Indonesia
Telephone: +(62)(21) 3435-9000
Emergency After-Hours Telephone: +(62)(21) 3435-9000 ext. 0 (operator)
Fax: +(62)(21) 385-7189
U.S. Consulate General Surabaya
Jl. Citra Raya Niaga No. 2
Telephone: +(62)(31) 297-5300
Emergency After-Hours Telephone: +(62)(811) 334-183
Fax: +(62)(31) 567-4492
U.S. Consular Agency Bali
Jalan Hayam Wuruk 310, Denpasar, Bali
Telephone: +(62)(361) 233-605
Emergency After-Hours Telephone: Please contact the U.S. Consulate in
Fax: +(62)(361) 222-426
American Consulate Medan, Sumatra
Uni Plaza Building
4th Floor (West Tower)
Jl. Let. Jend. MT Haryono A-1
Medan 20231, Indonesia
Telephone: +(62)(61) 451-9000
Emergency After-Hours Telephone: +(62)(61) 451-9000
Fax: +(62)(61) 455-9033
The U.S. Consulate in Medan, provides only emergency assistance to
U.S. citizens and does not offer routine consular services.
See the Department of State’s Fact Sheet on Indonesia for information on U.S. - Indonesia relations.
You will need a passport with at least two blank pages valid for at least six months beyond the date of your arrival in Indonesia. If your passport does not meet these requirements, you will be denied entry into Indonesia. If you traveling on a limited validity passport, such as an emergency passport, you should obtain a visa prior to arriving in Indonesia.
If you are traveling on a full-validity regular passport for tourism purposes, there are three ways to enter Indonesia:
Entry requirements are subject to change at the sole discretion of Indonesian immigration authorities. If you overstay your visa, you are subject to a fine of 250,000 Indonesian rupiah (about $20 USD) per day and may be detained and deported. U.S. citizens have been jailed for visa overstays or obtaining the wrong visa class for their purpose of travel.
While you are in Indonesia, always carry your passport, valid visa, and work or resident permit, if applicable. Travelers have been detained for questioning for not having their passports with them.
The U.S. Department of State is unaware of any HIV/AIDS entry restrictions for visitors or foreign residents in Indonesia. The Indonesian government screens incoming passengers in response to reported outbreaks of pandemic illnesses.
Extremists may target both official and private establishments, including hotels, bars, nightclubs, shopping areas, restaurants, and places of worship. Whether at work, pursuing daily activities, or traveling, you should be aware of your personal safety and security at all times.
On January 14, 2016, terrorists using guns and explosives attacked near the Sarinah Plaza in Central Jakarta, killing four civilians, including a foreigner, and injuring 17 others. ISIL claimed responsibility and is believed to have inspired or provided support for a handful of small-scale attacks elsewhere in Indonesia since then. In 2002, more than 200 foreign tourists and Indonesian citizens were killed in Bali’s nightclub district. Since 2002, Indonesian police and security forces have disrupted a number of terrorist cells. Police have arrested more than 1,200 individuals on terrorism-related charges since 2002 and have greatly reduced the capacity of domestic terrorist organizations, though extremists in Indonesia continue to aspire to carry out violent attacks against Indonesian and Western targets.
Demonstrations are very common in Jakarta and other cities. You should avoid demonstrations and other mass gatherings, since even those intended to be peaceful can become violent.
Currently, travel by U.S. government personnel to the provinces of Central Sulawesi and Papua is restricted to mission-essential travel that is approved in advance by the Embassy security office.
Crime: Pick-pocketing, theft, armed car-jacking, and residential break-ins are common. Avoid travelling to isolated areas late at night. Beware of your surroundings, particularly vehicles or individuals that might be following you.
Use a reputable taxi company or hire a taxi either at a major hotel or shopping center. Travelers have been robbed in taxis that have been painted to look like legitimate taxis.
Credit card fraud is a serious and growing problem in Indonesia. Avoid using credit cards when possible. Criminals have “skimmed” credit/debit cards to access and drain bank accounts. Use an ATM in a secure location and check the machine for evidence of tampering. Monitor your account statements regularly.
Tourists and Indonesians have suffered from serious illness and have even died from "drink-spiking” and drink poisoning incidents, particularly in clubs and nightspots in urban and tourist areas.
Victims of Crime: Victims of sexual assault should seek prompt medical assistance, contact the Embassy, and call the local police at 112. For a criminal investigation to be initiated by the police, the victim must make a full statement to the local police, in person.
See our webpage on help for U.S. victims of crime overseas.
Criminal Penalties: You are subject to local laws. If you violate local laws, even unknowingly, you may be expelled, arrested, or imprisoned. Criminal cases can take months to resolve, and suspects can be held without charges for up to 60 days, and in some cases longer. If you are convicted of possession, use, or trafficking of illegal drugs in Indonesia, you can expect heavy fines and long jail sentences, including the death penalty. Indonesian prisons are harsh and do not meet Western standards. Furthermore, some laws are also prosecutable in the United States regardless of local law. For examples, see our website on crimes against minors abroad and the Department of Justice website.
Arrest Notification: If you are arrested or detained, ask police or prison officials to notify the U.S. Embassy immediately. See our webpage for further information.
Faith-Based Travelers: See our following webpages for details:
LGBTI Travelers: LGBTI status or conduct is not formally illegal, but local regulations in certain areas may effectively criminalize consensual adult same sex conduct. LGBT persons have been arrested in Aceh and face harassment and intimidation across the country. Same-sex marriages or civil unions are prohibited. See our LGBTI Travel Information page and section 6 of our Human Rights report for further details.
Sharia Law: Sharia law is enforced in Aceh and may exist unofficially or through local legislation in other areas. The law is intended for Muslims and should not apply to non-Muslims or foreign visitors. You should be respectful of local traditions, dress modestly, and seek guidance from local police if confronted by Sharia authorities.
Earthquakes and Tsunamis: There are approximately 4,000 earthquakes per year. Sometimes these earthquakes can trigger tsunamis. Tsunami warning systems may not be operable or reports of tremors and tsunamis may be delayed.
Volcanoes: There are 127 active volcanoes in Indonesia. Eruptions frequently cause travel delays, displace local populations and disrupt economic activities.
Environmental Quality: Air quality in Indonesia’s major cities can range from "unhealthy for sensitive groups" to "unhealthy." Current air quality data for Jakarta can be found on the Embassy’s Air Quality page. Tap water is not potable throughout Indonesia.
Papua and Central Sulawesi: All travelers to Papua and West Papua provinces (including Raja Ampat) and Poso in Central Sulawesi province must obtain a travel permit (surat jalan) from the Indonesian government.
Mountain Hiking: When mountain hiking, obtain current information on local conditions, travel with a reputable guide, have overseas medical insurance, and carry a local mobile phone. Hikers on Puncak Jaya in Papua should have realistic primary and backup plans for climbing down the mountain. Tour operators have abandoned climbers. Taking shortcuts through private property is considered trespassing and is not a safe or legal alternative to a proper plan.
Dual Nationality: Indonesian law does not recognize dual nationality for adults over 18 years of age. U.S. citizens who are also Indonesian nationals may experience immigration difficulties in Indonesia. Please visit our Dual Nationality page.
Travelers Who Require Accessibility Assistance: Persons with disabilities will face severe difficulties in Indonesia as most public places and transportation facilities do not accommodate disabled people.
Women Travelers: Please review our travel tips for Women Travelers.
Medical Facilities: Sanitation and health care conditions in Indonesia are far below U.S. standards. Routine medical care is available in all major cities, although most expatriates leave the country for all but basic medical procedures. Psychological and psychiatric services are limited throughout Indonesia. Physicians and hospitals often expect payment or sizable deposits before providing medical care. See our Embassy's website for a list of English-speaking doctors and hospitals.
We do not pay medical bills. Be aware that U.S. Medicare does not apply overseas.
Medical Insurance: Make sure your health insurance plan provides coverage overseas. Most care providers overseas only accept cash payments. See our webpage for more information on insurance providers for overseas coverage.
We strongly recommend supplemental insurance to cover medical evacuation.
Always carry prescription medication in their original packaging with your doctor’s prescription. Local pharmacies carry a range of products of variable quality, availability, and cost. Counterfeit pharmaceuticals are a significant risk; patronize only reputable pharmacies.
Malaria, dengue, Japanese encephalitis and Zika virus are mosquito borne diseases in Indonesia. Prevention of mosquito bites is strongly encouraged; malaria preventive medication is needed in some areas. Pregnant women should be aware that Indonesia is a CDC Zika risk area and that Zika can be spread by mosquitos as well as sexually.
Diarrheal diseases are very common throughout Indonesia and food and water precautions are recommended. Rabies is prevalent in animals and animal contact should be avoided.
Vaccinations: Update all vaccinations recommended by the U.S. Centers for Disease Control and Prevention.
Further health information:
Road Conditions and Safety: Traffic in Indonesia is dangerous, congested, and undisciplined. Traffic signals are frequently ignored and often in disrepair. Motor vehicles share the roads with other forms of transportation, such as pedicabs and pushcarts. Buses and trucks are often dangerously overloaded and travel at high speeds. Accidents between a car and a motorcycle are invariably viewed as the fault of the driver of the car. Consider these risks before driving your own vehicle, especially if you are unaccustomed to Indonesian road conditions. When an accident results in personal injury, Indonesian law requires both drivers to await the arrival of a police officer to report the accident.
Public Transportation: Air, ferry, and road accidents that result in fatalities, injuries, and significant damage are common. While all forms of transportation are regulated in Indonesia, oversight is spotty, maintenance may not be properly performed, and rescue and emergency capacity is limited. Indonesia has experienced several fatal plane crashes and non-fatal runway overruns in recent years. Also in recent years, several ferry accidents and a train collision resulted in dozens of fatalities and even more injuries because of over-crowding and unsafe conditions.
See our Road Safety page for more information.
Aviation Safety Oversight: The U.S. Federal Aviation Administration (FAA) has assessed the Government of Indonesia’s Directorate General of Civil Aviation as being in compliance with International Civil Aviation Organization (ICAO) aviation safety standards for oversight of Indonesia’s air carrier operations. Further information may be found on the FAA's safety assessment page.
Since 2014, a number of private pilots have inadvertently crossed into Indonesian airspace and have been detained and paid heavy fines. If you intend to fly on private aircraft through Indonesian airspace, get correct clearances from Indonesian aviation authorities before you depart.
Maritime Safety and Security: Inter-island travel by boat or ferry can be dangerous: storms can appear quickly, vessels may be over-crowded and lack basic safety equipment, and safety standards vary between providers. A number of ferries have sunk, resulting in loss of life. The Indonesian Search and Rescue Agency records boat and ferry accidents resulting in injuries and deaths, yearly. Make sure you are satisfied with safety standards before travelling, including safety equipment and life jackets.
Piracy: Maritime piracy and other related crimes in and around Indonesian waters continue. Recent reports include thefts of valuables or cargo from boats that are in port and out at sea. Before traveling by sea, especially in the Strait of Malacca between Riau Province and Singapore, and in the waters north of Sulawesi and Kalimantan, review the current security situation with local authorities. Be vigilant, reduce opportunities for theft, establish secure areas on board, and report all incidents to the coastal and flag state authorities.
Maritime Travel: Mariners planning travel to Haiti should also check for U.S. maritime advisories and alerts on the Maritime Administration website. Information may also be posted to the websites of the U.S. Coast Guard and the National Geospace Intelligence Agency (select “broadcast warnings”).