Citigroup Centre, 3rd Floor,
23 Customs Street East
Auckland, New Zealand
Telephone: +(64)(9) 303-2724
Emergency After-Hours Telephone: (64)(4) 462-6000
Fax: +(64)(9) 366-0870
29 Fitzherbert Terrace, Thorndon
Wellington, New Zealand
Telephone: +(64)(4) 462-6000
Emergency After-Hours Telephone: +(64)(4) 462-6000
Fax: +(64)(4) 499-0490
*** Consular Services to U.S. Citizens are only available at the U.S. Consulate General in Auckland. Consular Services are not available at the U.S. Embassy in Wellington even in case of emergency. Please contact the U.S. Consulate General in Auckland for consular assistance. ***
See the Department of State’s Fact Sheet on New Zealand for information on U.S. – New Zealand relations.
If you are a U.S. citizen, you are eligible for a visa waiver and do not need a visa for tourist stays of three months or less. You must have a passport that is valid for at three months beyond your planned departure from New Zealand. Visit the New Zealand Embassy website for the most current visa information.
The U.S. Department of State is unaware of any HIV/AIDS entry restrictions for visitors to or foreign residents of New Zealand.
While in New Zealand, you should review your personal security practices, be alert to any unusual activity, and report any significant incidents to local police.
Crime: The crime rate in New Zealand is relatively low, but theft from cars, recreational vehicles, and hostels is common, especially in areas frequented by tourists.
Victims of Crime: In an emergency, report crimes to the New Zealand Police by dialing 111. You may also contact the local New Zealand Police station for non-emergencies. Visit the website Find Police Stations for contact information. Remember that local authorities are responsible for investigating and prosecuting crimes.
See our webpage on help for U.S. victims of crime overseas.
Domestic Violence: U.S. citizen victims of domestic violence may contact the Consulate for assistance.
For further information:
Criminal Penalties: You are subject to local laws. If you violate local laws, even unknowingly, you may be expelled, arrested, or imprisoned.
Arrest Notification: If you are arrested or detained, ask police or prison officials to notify the U.S. Consulate immediately. See our webpage for further information.
Seismic Activity: Some heavily populated parts of New Zealand are in areas of high seismic activity. In recent years, several large earthquakes and aftershocks have occurred throughout the country, resulting in widespread damage to infrastructure, injuries, and deaths. General information about natural disaster preparedness is available from the U.S. Federal Emergency Management Agency(FEMA).
Adventure Sports: Many tourists come to New Zealand to participate in extreme adventure sports, such as bungee jumping, sky diving, hiking, rappelling, climbing, motorcycling, and kayaking. Injuries and death can result from participating in such activities. You should use caution and common sense when engaging in adventure sports. Make sure you have travel medical insurance and that it covers your sport. See our section on Medical Insurance below.
Visit the New Zealand Department of Conservation website for advice and direction on how to safely and legally hike, bike, etc. in New Zealand.
Never participate in adventure sports alone. Always carry identification, and let someone else know where you are at all times. Before kayaking, check the river conditions and wear a life jacket. When hiking, rappelling, or climbing, carry a first aid kit, and know the location of the nearest rescue center.
Imports: New Zealand is an island nation, and the government is serious about preserving its delicate ecosystem. The Ministry for Primary Industries (MPI) strictly regulates what can be imported into New Zealand.
Faith-Based Travelers: See the Department of State’s International Religious Freedom Report.
LGBTI Travelers: There are no legal restrictions on same-sex sexual relations or the organization of LGBTI events in New Zealand.
Travelers Who Require Accessibility Assistance. While in New Zealand, individuals with disabilities may find accessibility and accommodation very different from what they find in the United States.
Women Travelers: See our travel tips for Women Travelers.
Medication: High-quality medication (both over-the-counter and prescription) is widely available at local pharmacies, although the name of the product may differ from the U.S. version.
Medical Insurance: Make sure your health insurance plan provides coverage overseas. Most care providers overseas only accept cash payments. See our webpage for more information on insurance providers for overseas coverage.
Vaccinations: Be up-to-date on all vaccinations recommended by the U.S. Centers for Disease Control and Prevention.
Further health information:
Road Conditions and Safety: While in New Zealand, you may encounter road conditions that differ significantly from those in the United States.
Public Transportation: New Zealand has public transport systems in all major cities and some towns. Comprising buses, trains, and ferries, public transport in New Zealand is generally easy to use and reliable. See our Road Safety page for more information. Visit the website of the New Zealand Transport Agency for information about safe driving in New Zealand.
Aviation Safety Oversight: The U.S. Federal Aviation Administration (FAA) has assessed the government of New Zealand’s Civil Aviation Authority as being in compliance with International Civil Aviation Organization (ICAO) aviation safety standards for oversight of New Zealand’s air carrier operations. Further information may be found on the FAA’s safety assessment page