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EMERGENCY ASSISTANCE FOR U.S. CITIZENS IN MEXICO
From Mexico: 800-681-9374 or 55-8526-2561
From the United States: 1-844-528-6611
U.S. Citizen Services Inquiries: Contact Form
U.S. Embassy Mexico City
Paseo de la Reforma 305
06500 Ciudad de México
U.S. Consulate General Ciudad Juarez
Paseo de la Victoria #3650
Fracc. Partido Senecú
32543 Ciudad Juárez, Chihuahua
U.S. Consulate General Guadalajara
44160 Guadalajara, Jalisco
U.S. Consulate General Hermosillo
Monterey, Esqueda 141
83260 Hermosillo, Sonora
U.S. Consulate General Matamoros
Constitución No. 1
87330 Matamoros, Tamaulipas
Calle 60 No. 338-K x 29 y 31
Colonia Alcalá Martin
97050 Mérida, Yucatán
U.S. Consulate General Monterrey
Avenida Alfonso Reyes 150
Colonia Valle del Poniente
66196 Santa Catarina, Nuevo León
U.S. Consulate General Nogales
Calle San José s/n
Fracc. Los Álamos
84065 Nogales, Sonora
U.S. Consulate General Nuevo Laredo
Paseo Colon 1901
88260 Nuevo Laredo, Tamaulipas
U.S. Consulate General Tijuana
Paseo de las Culturas s/n
Mesa de Otay
22425 Tijuana, Baja California
Hotel Continental Emporio
Costera M. Alemán 121 – Office 14
39670 Acapulco, Guerrero
Blvd. Kukulcan Km 13 ZH
Torre La Europea, Despacho 301
77500 Cancún, Quintana Roo
Las Tiendas de Palmilla L-B221, Km. 27.5 Carretera Transpeninsular
23406 San José del Cabo, Baja California Sur
Playa Gaviotas 202, Local 10
82110 Mazatlán, Sinaloa
Macedonio Alcalá 407, Office 20
68000 Oaxaca, Oaxaca
Abasolo 211, Local 3, Centro
26000 Piedras Negras, CoahuilaPlaya del Carmen
Plaza Progreso, Local 33
Carretera Federal Puerto Juarez-Chetumal, Mz. 293 Lt. 1.
77710 Playa del Carmen, Quintana Roo
Paradise Plaza, Paseo de los Cocoteros 85 Sur, Local L-7
63732 Nuevo Nayarit, NayaritSan Miguel de Allende
Plaza La Luciérnaga, Libramiento Jose Manuel Zavala 165, Locales 4 y 5
Colonia La Luciérnaga
37745 San Miguel de Allende, Guanajuato
See the State Department’s Fact Sheet on Mexico for more information on U.S.-Mexico relations.
Please visit the Embassy's COVID-19 page for more information on COVID-19 in Mexico.
A valid passport book is required to enter Mexico by air, and those attempting to enter at an airport with a U.S. passport card only may be denied admission.
Review the Mexican government’s most current entry, exit, and visa requirements (Spanish only) or visit the Embassy of Mexico in Washington, D.C., for more information.
Travelers entering Mexico by land should have a valid passport book or card. If you enter Mexico by land and plan to travel beyond the immediate border area (approximately 12 miles or 20 kilometers into Mexico), you must stop at a National Migration Institute (INM) office to obtain an entry permit (Forma Migratoria Multiple or FMM), even if not explicitly directed to do so by Mexican officials. INM may opt to allow tourists entry of up to 180 days without a visa or may limit authorized stays to shorter periods at their discretion; visitors should confirm the specific length of authorized stay written on the entry permit (FMM). Mexican immigration authorities could ask you to present both your passport and entry permit at any point and may detain you while they review your immigration status if you are not carrying your passport and proof of legal status in Mexico, or if you have overstayed your authorized stay. Immigration check points are common in the interior of Mexico, including in popular tourist areas far from the border.
You will also need a temporary vehicle import permit to bring a U.S.-registered vehicle beyond the border zone. These permits are processed through Banjercito and require a deposit that will be refunded once the vehicle leaves Mexico. For more information, visit the Banjercito website (Spanish only).
Baja California, Baja California Sur, and Sonora have a “hassle-free” zone that allows for travel without an entry permit or car registration within the zone.
Mexican authorities can impound a vehicle that enters the country without a valid U.S. registration, a vehicle driven by a Mexican national who is not resident in the United States, or a vehicle found beyond the border zone without the temporary import permit.
Mexican law permits Mexican immigration authorities to deny foreigners entry into Mexico if they have been charged with or convicted of a serious crime in Mexico or elsewhere.
Travelers bringing in goods beyond their personal effects worth $300.00 or more must declare those goods with Mexican customs (SAT) Mexican customs (Spanish only) or risk having them confiscated. This also applies to used goods or clothing, including items for donation. U.S. citizens driving such items into Mexico without declaring them or without sufficient funds to pay duty fees are subject to having their vehicle seized by Mexican customs authorities. For further information about customs regulations, please read our customs information page.
The U.S. Department of State is unaware of any HIV/AIDS entry restrictions for visitors to or foreign residents in Mexico.
A parent or legal guardian departing Mexico with minor children should carry a notarized consent letter from the other parent if traveling separately. INM requires at least one parent to complete a SAM (Formato de Salida de Menores, Spanish only) for all Mexican or foreign minors with Temporary Resident, Temporary Student Resident, or Permanent Resident status departing Mexico alone or with a third party. Further information about the prevention of international parental child abduction is available on our website.
Find information on dual nationality, prevention of international child abduction, and customs regulations on our websites. Both Mexico and the United States allow dual nationality.
Travelers are urged to review the Mexico Travel Advisory for information about safety and security concerns affecting the country on a state-by-state basis.
U.S. citizens traveling to and residing in Mexico should not expect public health and safety standards like those in the United States. Even where such standards exist, enforcement varies by location. Travelers should mitigate the risk of illness or injury by taking standard health and safety precautions.
The phone number to report emergencies in Mexico is “911.” Although there may be English-speaking operators available, it is best to seek the assistance of a Spanish speaker to place the call.
Crime: Crime in Mexico occurs at a high rate and can be violent, from random street crime to cartel-related attacks. Over the past year, Mission Mexico has assisted U.S. citizens who were victims of armed robbery, carjacking, extortion, homicide, kidnapping, pick-pocketing, and sexual assault. Increased levels of cartel-related violence have resulted in territorial disputes and targeted killings, injuring or killing innocent bystanders. Travelers who find themselves in an active shooter scenario should flee in the opposite direction, if possible, or drop to the ground, preferably behind a hard barrier.
Drivers on roads and highways may encounter government checkpoints, which often include National Guard or military personnel. State and local police also set up checkpoints in and around cities and along the highways to deter criminal activity and enforce traffic laws. In some parts of Mexico, criminal organizations and other non-governmental actors have been known to erect unauthorized checkpoints and have abducted or threatened violence against those who fail to stop and/or pay a “toll.” When approaching a checkpoint, regardless of whether it is official, cooperate and avoid any actions that may appear suspicious or aggressive.
While Mexican authorities endeavor to safeguard the country’s major resort areas and tourist destinations, those areas have not been immune to the types of violence and crime experienced elsewhere in Mexico. In some areas of Mexico, response time of local police is often slow. In addition, filing police reports can be time consuming. See our Mexico Travel Advisory for more information.
Demonstrations occur frequently. They may take place in response to political or economic issues, on politically significant holidays, and during international events. Protesters in Mexico may block traffic on roads, including major thoroughfares, or take control of toll booths on highways. Travelers who encounter protesters who demand unofficial tolls are generally allowed to pass upon payment. U.S. citizens should avoid participating in demonstrations or other activities that might be deemed political by authorities, as Mexican law prohibits political activities by foreign citizens and such actions may result in detention or deportation.
International Financial Scams: See the Department of State and the FBI pages for information.
Internet romance and financial scams are prevalent in Mexico. Scams are often initiated through Internet postings/profiles or by unsolicited emails and letters. Scammers almost always pose as U.S. citizens who have no one else to turn to for help. Common scams include:
Mexico’s consumer protection agency, PROFECO (Procuraduría Federal del Consumidor, Spanish only), can sometimes provide assistance (Spanish only) to victims of such scams. In addition, there have been allegations of banking fraud perpetrated by private bankers against U.S. citizens. U.S. citizens who believe they have been victims of fraud can file a police report file a complaint (Spanish only) with the Mexican banking regulatory agency, CONDUSEF (Comision Nacional para la Proteccion y Defensa de los Usuarios de Servicios Financieros, Spanish only), or consult with an attorney.
Victims of Crime: U.S. victims of sexual assault are encouraged to contact the U.S. Embassy or nearest Consulate for assistance. Report emergencies to the local police at 911, report crimes already committed to the Ministerio Publico, and contact the Embassy or Consulate at +52-55-85262561. Remember that local authorities are responsible for investigating and prosecuting crimes.
U.S. citizen victims of crime should contact the local authorities to file a Mexican police report before departing Mexico. In most instances, victims of crime will file reports with the Ministerio Publico (equivalent to the office of public prosecutor or district attorney in the United States) and not with police first responders. U.S. citizens should also inform the U.S. Embassy or nearest consulate. [AC1]
See our webpage [AC2] on help for U.S. victims of crime overseas. We can:
Domestic Violence: U.S. citizen victims of domestic violence are encouraged to contact the U.S. Embassy or nearest consulate for assistance.
Kidnapping: Mexico experiences very high rates of kidnapping. If you believe you or your U.S. citizen or Lawful Permanent Resident (LPR) relative has been kidnapped, please contact the U.S. Embassy or nearest consulate immediately.
Robbery: Mexico experiences robberies, typically in cities, in which abductors force victims to use their debit or credit card to withdraw money from ATMs in exchange for their release. Perpetrators commonly work in cooperation with, or pose as, taxi drivers. To minimize the risk of such robberies:
Extortion: Extortion schemes are common in Mexico. In a typical scheme, criminals convince family members that a relative has been abducted, when, in fact, the person is safe but unreachable. The purported abductors will often use threats to persuade victims to isolate themselves, making communication with family members less likely. Unable to reach their loved ones, family members often consent to paying the “ransom” demand. Criminals use various means to gather information about potential victims, including monitoring social media sites, eavesdropping on conversations, or using information taken from a stolen cell phone. Some of these extortions have been conducted from Mexican prisons. You can reduce the risk of falling victim to this type of extortion through the following:
Sexual Assault: Rape and sexual assault are serious problems in some resort areas. Many of these incidents occur at night or during the early morning hours, in hotel rooms, on hotel grounds, or on deserted beaches. In some cases, assailants drug the drinks of victims before assaulting them. Pay attention to your surroundings and to who might have handled your drink.
Credit/Debit Card “Skimming:” There have been instances of fraudulent charges or withdrawals from accounts due to “skimmed” cards. If you choose to use credit or debit cards, you should regularly check your account to ensure there are no unauthorized transactions. Travelers should limit the amount of cash they carry in public, exercise caution when withdrawing cash from ATMs, and avoid ATMs located in isolated or unlit areas.
Alcohol: If you choose to drink alcohol, it is important to do so in moderation and to stop and seek medical attention if you begin to feel ill. There have been reports of individuals falling ill or blacking out after consuming unregulated alcohol. The Mexican Federal Commission for the Protection against Sanitary Risk, COFEPRIS (Comision Federal para la Proteccion contra Riesgos Sanitarios, Spanish only), is responsible for inspecting hotels, restaurants, and other establishments for health violations, including reports of unregulated alcohol. Please email COFEPRIS at email@example.com for more information or if you wish to file a report. You can file a report online (Spanish only) via the COFEPRIS website, by calling the COFEPRIS call center at 800 033 50 50 (from Mexico) or +52 (55) 5080-5425 (from the United States), or by scheduling an appointment (Spanish only) to visit a COFEPRIS office.
There have also been instances of criminals drugging drinks to rob or sexually assault victims. Additionally, if you feel you have been the victim of unregulated alcohol or another serious health violation, you should notify the U.S. Embassy or nearest consulate. You may also contact the U.S. Department of State – Bureau of Consular Affairs in Washington, D.C. at 1-888-407-4747 (toll-free in the United States and Canada) or 1-202-501-4444 (from all other countries).
Drug Smuggling: Mexican criminal organizations are engaged in a violent struggle to control trafficking routes. Criminal organizations smuggling drugs into the United States have targeted unsuspecting individuals who regularly cross the border. Frequent border crossers are advised to vary their routes and travel times and to closely monitor their vehicles to avoid being targeted.
Tourism: In major cities and resort areas, the tourism industry is generally well-regulated. Best practices and safety inspections are regularly enforced. Hazardous areas and activities are identified with appropriate signage, and professional staff is typically on hand in support of organized activities. In the event of an injury, appropriate medical treatment is widely available throughout the country. Outside of a major metropolitan center, it may take more time for first responders and medical professionals to stabilize a patient and/or provide life-saving assistance. In smaller towns and areas less commonly frequented by foreign tourists, the tourism industry is unevenly regulated, and safety inspections for equipment and facilities do not commonly occur. Hazardous areas/activities are not always identified with appropriate signage, and staff may not be trained or certified either by the host government or by recognized authorities in the field. In the event of an injury, appropriate medical treatment is typically available only in or near major cities. First responders are generally unable to access areas outside of major cities to provide urgent medical treatment. U.S. citizens are encouraged to purchase medical evacuation insurance. See our webpage for more information on insurance providers for overseas coverage.
Since 2016, Mexico has opened seven multilingual Centers for the Care and Protection of Tourists (CAPTA) and Tourist Assistance Centers (CATTAC) in Los Cabos, La Paz, Acapulco, Playa del Carmen, Mazatlan, Ciudad Madero, and Queretaro. These offices have proven helpful assisting U.S. citizen visitors in resolving disputes with merchants and government entities, filing criminal reports, securing needed services, and locating special needs accommodations.
Criminal Penalties: You are subject to local laws. If you violate local laws, even unknowingly, you may be expelled, arrested, or imprisoned. Individuals establishing a business or practicing a profession that requires additional permits or licensing should seek information from the competent local authorities prior to practicing or operating a business.
Furthermore, some laws are also prosecutable in the United States, regardless of local law. For examples, see our website on crimes against minors abroad and the Department of Justice website.
Arrest Notification: If you are arrested or detained, ask police or prison officials to notify the U.S. Embassy or nearest consulate immediately. See our webpage for further information.
The Mexican government is required by international law to contact the U.S. Embassy or consulate promptly when a U.S. citizen is arrested if the arrestee so requests. This requirement does not apply to dual nationals.
Firearms and Other Weapons: Weapons laws in Mexico vary by state, but it is generally illegal for travelers to carry weapons of any kind including firearms, knives, daggers, brass knuckles, as well as ammunition (even used shells). Illegal firearms trafficking from the United States to Mexico is a major concern, and the Department of State warns all U.S. citizens against taking any firearm or ammunition into Mexico. If you are caught entering Mexico with any type of weapon, including firearms or ammunitions, you likely will face severe penalties, including prison time. U.S.-issued permits allowing an individual to carry weapons are not valid in Mexico. Visit the Department’s Traveling Abroad with Firearms webpage.
Vessels entering Mexican waters with firearms or ammunition on board must have a permit previously issued by a Mexican embassy or consulate.
Electronic Cigarettes (Vaping Devices): It is illegal for travelers to bring electronic cigarettes (vaping devices) and all vaping solutions to Mexico. Customs will confiscate vaping devices and solutions and travelers could be fined or arrested. Avoid delays and possible sanctions by not taking these items to Mexico.
Real Estate and Time Shares: U.S. citizens should exercise caution when considering time-share investments or purchasing real estate and be aware of the aggressive tactics used by some sales representatives. Before initiating a real estate purchase or time-share investment, U.S. citizens should consult with a Mexican attorney to learn about important regulations and laws that govern real estate property.
Mountain Climbing and Hiking: The Mexican government has declared the area around the Popocatepetl and the Colima volcanoes off limits. In remote rural areas, there can be limited cell phone coverage and internet connectivity, and it may be difficult for rescue teams and local authorities to reach climbers and hikers in distress.
Potential for Natural Disasters: Mexico is in an active earthquake zone. Tsunamis may occur following significant earthquakes. For information concerning disasters, see:
Storm Season: Tropical storms in the Gulf of Mexico or along the Caribbean and Pacific Coast between May and November can produce heavy winds and rain. Please visit our Hurricane Season webpage for more information.
Spring Break: Millions of U.S. citizens visit Mexican beach resorts each year, especially during “spring break” season. The legal drinking age in Mexico is 18. See the “Alcohol” section above to learn more about the risks associated with drinking, as well as reports of illnesses associated with the possible consumption of unregulated alcohol.
Resort Areas and Water Activities: Beaches in Mexico may be dangerous due to strong currents, rip tides, and rogue waves. Warning notices and flags on beaches should be taken seriously. Not all hazardous beaches are clearly marked. If black or red warning flags are up, do not enter the water. Strong currents can lead to dangerous conditions for even the most experienced swimmers. U.S. citizens simply walking along the shore or wading have been swept out to sea by rogue waves, and some citizens have drowned or disappeared at Mexican beaches. Avoid the consumption of alcohol while engaging in water activities and do not swim alone.
Boats used for excursions may not be covered by accident insurance and sometimes lack adequate life jackets, radios, and tools to make repairs. Participation in adventure sports may not be covered by accident insurance and safety protections and regulations for these activities may differ from U.S. standards. Visit our website and the U.S. Centers for Disease Control and Prevention website for more information about adventure travel.
Counterfeit and Pirated Goods: Although counterfeit and pirated goods are prevalent in many countries, they may still be illegal according to local laws. You may also be subject to fines or forced to relinquish the goods if you bring them back to the United States. See the U.S. Department of Justice website for more information.
Faith-Based Travelers: See the following webpages for details:
LGBTI Travelers: There are no legal restrictions on same-sex sexual relations or on the organization of Lesbian, Gay, Bisexual, Transgender, or Intersex (LGBTI) events in Mexico. However, due to sporadic reports of violence targeting LGBTI individuals, U.S. citizens should exercise discretion in identifying themselves publicly as LGBTI. See our LGBTI Travel Information page and Section 6 of the Department of State’s Human Rights Report for Mexico for further details.
Travelers with Disabilities: Mexican law prohibits discrimination against persons with physical, sensory, intellectual, or mental disabilities. Social acceptance of persons with disabilities in public is not as prevalent as in the United States. The most common types of accessibility may include accessible facilities, information, and communication/access to services/ease of movement or access. Expect accessibility to be limited in public transportation, lodging, communication/information, and general infrastructure in more rural and remote parts of the country, and more common in public transportation, lodging, communication/information, and general infrastructure in major cities. U.S. citizens with disabilities should consult individual hotels and service providers in advance of travel to ensure they are accessible.
Students: See our Students Abroad page and FBI travel tips.
Women Travelers: There were several reports of sexual assault or domestic violence involving U.S. citizen women over the past year. See our travel tips for Women Travelers.
Please visit the Embassy's COVID-19 page for more information on COVID-19 in Mexico.
Excellent health facilities are available in Mexico City and other major cities. Ambulance services are widely available, but training and availability of emergency responders may be below U.S. standards. Injured or seriously ill travelers may prefer to take a taxi to a health provider. Mexican facilities often require payment “up front” before providing medical care, and most hospitals in Mexico do not accept U.S. health insurance. A list of doctors and hospitals is available on the U.S. Embassy or consulate website.
U.S. citizens have lodged complaints against some private hospitals in Cancun, the Riviera Maya, and Los Cabos to include exorbitant prices and inflexible collection measures. Travelers should obtain complete information on billing, pricing, and proposed medical procedures before agreeing to any medical care in these locations. Be aware that some resorts have exclusive agreements with medical providers and ambulance services, which may limit your choices in seeking emergency medical attention. Some hospitals in tourist centers utilize sliding scales, deciding on rates for services based on negotiation and on the patient’s perceived ability to pay. In some instances, providers have been known to determine the limits of a patient’s credit card or insurance, quickly reach that amount in services rendered, and subsequently discharge the patient or transfer them to a public hospital.
Visit the U.S. Centers for Disease Control and Prevention website for information on Medical Tourism.
For emergency services in Mexico, dial 911. Although there may be English-speaking operators available, it is best to seek the assistance of a Spanish speaker to place the call.
Ambulance services are:
We do not pay medical bills: Be aware that U.S. Medicare/Medicaid does not apply overseas. Most hospitals and doctors overseas do not accept U.S. health insurance.
Medical Insurance: Make sure your health insurance plan provides coverage overseas. Most care providers overseas only accept cash payments. See our webpage for more information on insurance providers for overseas coverage. Visit the U.S. Centers for Disease Control and Prevention for more information on type of insurance you should consider before you travel overseas.
We strongly recommend supplemental insurance to cover medical evacuation as well.
Always carry your prescription medication in original packaging, along with your doctor’s prescription. Check the Mexican government’s Drug Schedule to ensure the medication is legal in Mexico.
Vaccinations: Be up-to-date on all vaccinations recommended by the U.S. Centers for Disease Control and Prevention.
Further health information:
Air Quality: Visit AirNow Department of State for information on air quality at U.S. Embassies and Consulates.
The U.S. Embassy maintains a list of doctors and hospitals. We do not endorse or recommend any specific medical provider or clinic.
Medical Tourism and Elective Surgery:
Assisted Reproductive Technology and Surrogacy
The following diseases are prevalent:
For further health information, go to:
Private Residential Treatment Facilities:
Road Conditions and Safety: Motor vehicle accidents are a leading cause of U.S. citizen deaths in Mexico. If you have an emergency while driving, dial “911.” If you are driving on a toll highway (“cuota”) or any other major highway, you may contact the Green Angels (Spanish only), a fleet of trucks with bilingual crews, by dialing 078 from any phone in Mexico. Generally, individuals involved in an accident who do not require immediate medical care should contact their insurance providers, who may come to the site to provide an immediate assessment.
Avoid driving on Mexican highways at night. Travel with a charged and functional cell phone capable of making calls in Mexico. Travelers should exercise caution at all times and should use toll (“cuota”) roads rather than the less secure free (“libre”) roads whenever possible. Do not hitchhike or accept rides from or offer rides to strangers anywhere in Mexico. Travelers encountering police or security checkpoints should comply with instructions.
Road conditions and maintenance across Mexico vary with many road surfaces needing repair. Travel in rural areas poses additional risks to include spotty cell phone coverage and delays in receiving roadside or medical assistance.
Vehicular traffic in Mexico City is subject to restriction Monday through Saturday, according to the license plate number, in order to reduce air pollution. For additional information, refer to the Hoy No Circula website (Spanish only) maintained by the Mexico City government. See our Road Safety Page for more information. Also, visit Mexico’s national tourist office website, MexOnline, and Mexico’s customs website Importacion Temporal de Vehiculos (Spanish only) for more information regarding travel and transportation.
Traffic Laws: U.S. driver’s licenses are valid in Mexico. Mexican law requires that only owners drive their vehicles or that the owner be inside the vehicle. Failing to abide by this law may lead to impoundment and a fine equal to the value of the vehicle.
Mexican citizens who are not also U.S. citizens or LPRs may not operate U.S.-registered vehicles in Mexico. Mexican insurance is required for all vehicles, including rental vehicles. Drivers involved in accidents, even minor incidents, may be subject to arrest if they are found to be driving without proper insurance, regardless of whether they were at fault. Driving under the influence of alcohol, using a mobile device while driving, and driving through a yellow light are all illegal in Mexico.
If you drive your vehicle into Mexico beyond the immediate border area (approximately 12 miles into Mexico), you must apply for a temporary vehicle import permit with Mexican customs, Banjercito, or at some Mexican consulates in the United States. The permit requires the presentation of a valid passport and a monetary deposit that will be returned to you upon leaving Mexico before the expiration of the permit. Failing to apply for a temporary vehicle import permit may lead to impoundment and a fine equal to the value of the vehicle.
Vehicles crossing into Mexico must have a valid license plate and registration sticker. Mexican authorities will often refuse to admit vehicles with temporary or paper license plates. Vehicles with expired registration or unauthorized plates will likely be confiscated and the operator could be charged with a fine equal to the value of the vehicle.
The Mission Mexico Vehicle Recovery Unit assists with the return of stolen U.S. vehicles recovered by Mexican authorities.
If you have an emergency while driving, dial “911.” If you are driving on a toll highway (“cuota”) or any other major highway, you may contact the Green Angels (Spanish only), a fleet of trucks with bilingual crews, by dialing 078 from any phone in Mexico. Generally, individuals involved in an accident who do not require immediate medical care should contact their insurance providers, who may come to the site to provide an immediate assessment.
Public Transportation/Taxis: Security on public buses varies throughout the country but is considered a relatively safe transportation option in Mexico City and other major tourist centers. Passengers should protect their personal possessions at all times as theft is common. Intercity bus travel should be conducted during daylight hours in preferably first-class buses using toll roads.
Robberies and assaults on passengers in taxis not affiliated with a taxi stand (known as “libre” taxis) are common. Avoid taking any taxi not summoned by telephone or contacted in advance, including “libre” taxis. When in need of a taxi, telephone a radio taxi or “sitio” (regulated taxi stand) and ask the dispatcher for the driver’s name and the taxi’s license plate number. Application-based car services such as Uber and Cabify are available in many Mexican cities, and generally offer another safe alternative to taxis. Official complaints against Uber and other drivers do occur, however, and past disputes between these services and local taxi unions have occasionally turned violent, resulting in injuries to U.S. citizens in some instances.
See our Road Safety page for more information.
Aviation Safety Oversight: The U.S. Federal Aviation Administration (FAA) has assessed the Government of Mexico’s Civil Aviation Authority as not being in compliance with International Civil Aviation Organization (ICAO) aviation safety standards for oversight of Mexico’s air carrier operations. Further information may be found on the FAA safety assessment page.
Maritime Travel: Mariners planning travel to Mexico should also check for U.S. maritime advisories and alerts. Information may also be posted to the U.S. Coast Guard homeport website, and the NGA broadcast warnings.
If you enter by sea, review the Mexican boating permit requirements prior to travel or contact the Embassy of Mexico in Washington, D.C., for more information.
Maritime Safety Oversight: The Mexican maritime industry, including charter fishing and recreational vessels, is subject solely to Mexican safety regulations. Travelers should be aware that Mexican equipment and vessels may not meet U.S. safety standards or be covered by any accident insurance.