14 David Flusser Street
Telephone: +(972) (2) 630-4000
Emergency After-Hours Telephone: +(972) (3) 519-7551
Fax: +(972) (2) 630-4070
Contact the Consular Section of the U.S. Embassy in Jerusalem for information and assistance in Jerusalem.
U.S. Embassy Tel Aviv Branch
71 HaYarkon Street
Tel Aviv Israel 63903
Telephone: +(972) (3) 519-7575
Emergency After-Hours Telephone: +(972) (3) 519-7551
Fax: +(972) (3) 516-4390, or 516-0315
Contact the Consular Section of the Embassy Branch Office in Tel Aviv for information and assistance in Israel and the Golan Heights, at the ports of entry at Ben Gurion Airport and Ovda Airport, Ashdod, Eilat, and Haifa Ports, the northern (Sheikh Hussein) and southern (Yitzhak Rabin) border crossings connecting Israel and Jordan, and the border crossings between Israel and Egypt.
Contact the Consular Office of the U.S. Consulate General for information and assistance in the following areas: the West Bank, Gaza, and the Allenby/King Hussein Bridge border crossing between Jordan and the West Bank. The U.S. Consulate General in Jerusalem provides limited special consular services for U.S. citizens in the West Bank and Gaza who cannot access consular services at the U.S. Embassy. Note that it provides no public services in Jerusalem. For consular services in Jerusalem – including American citizen services and visas–applicants must go to the U.S. Embassy at the address listed above.
U.S. Consular Agency - Haifa
26 Ben Gurion Boulevard
Telephone: +(972)(4) 853-1470
Emergency After-Hours Telephone: Please contact the Embassy Branch Office in Tel Aviv.
Fax: +(972)(4) 853-1476
Closed for public services from September 1 until further notice
Contact the Consular Agency during regular business hours for routine and emergency citizen services in the northern part of Israel.
In 1994, negotiations between Israel and the Palestine Liberation Organization (PLO) led to the creation of the Palestinian Authority (PA), a body that administers a limited form of Palestinian self-governance in Areas A and B of the West Bank. In the West Bank, there is a division of security-related and civil administration responsibilities between the Government of Israel and the PA, differing by location. PA civil administration and security forces provide services to residents in certain areas of the West Bank (Area A), while Israel has full security control of Area C and partial security control of Area B. Hamas, a U.S.-designated terrorist organization, violently took control of Gaza in 2007 and exercises de facto control there.
United States citizens traveling to Israel, the West Bank and Gaza should read this section in its entirety to be aware of the complexities regarding entry, exit and permission to stay in Israel and the West Bank and Gaza.
Additional Entry/Exit Requirements:
Additional Information for Non-Dual Nationals:
Additional Information on Extending Israeli Visas for Residents of the West Bank:
Additional Information on Israel-Jordan Crossings: (Note: The information below does not apply to dual Palestinian-U.S. nationals registered in the Palestinian Authority population registry or to dual Israeli-U.S. nationals.)
Minors: Israel does not require minors (defined as under the age of 18) traveling with one parent or with someone who is not a parent or legal guardian to have written consent from the other parent or parents to either enter or depart Israel. Nonetheless, it is recommended that the accompanying adult have a signed, dated, and notarized note from the non-traveling parent (or, in the case of a child traveling with neither parent, a note signed by both parents) stating “I acknowledge that my wife/husband/etc. is traveling out of the country with my son/daughter/group. He/She/They has/have my/our permission to do so.”
Information about dual nationality or the prevention of international child abduction can be found on our website. For further information about customs regulations, please read our Customs Information page.
The current Travel Advisory for Israel, the West Bank, and Gaza advises U.S. citizens to be aware of the continuing risks of travel to Israel, the West Bank and Gaza due to the security situation and heightened tensions there, and warns against travel to Gaza. U.S. citizens have been killed and wounded in attacks in recent years, though there is no indication they were specifically targeted based on nationality. U.S. citizens who visit or reside in Israel, the West Bank, and Gaza should consult the Travel Advisory to ensure that they are aware of the security concerns. There is also a danger of occasional indirect cross-border fire from Syria into the Golan Heights. Please enroll in the Smart Traveler Enrollment Program (STEP) so that you can receive the most up-to-date messages from the Department of State regarding safety and security developments.
Jerusalem: Violent clashes between Palestinians and Israeli authorities have occurred in some parts of East Jerusalem and surrounding areas. Acts of terrorism have resulted in death and injury to bystanders, including U.S. citizens. The Department of State advises U.S. citizens to exercise caution in the Old City, particularly around the Damascus, Lion’s, and Herod’s gates, as these locations have been the scene of recent attacks. Attacks have also taken place in recent years in West Jerusalem. Travelers are reminded to exercise caution at Islamic religious sites on Fridays and on holy days, particularly during the holy month of Ramadan. Many orthodox Jewish communities in and around Jerusalem restrict vehicle traffic on Shabbat (Friday night to Saturday night), and entering these neighborhoods with a vehicle may result in protests and violence. See the Travel Advisory for Israel, the West Bank, and Gaza for additional information.
The West Bank: U.S. citizens should exercise caution when traveling to the West Bank, including to Bethlehem, Jericho, and Hebron, due to the complex security situation there. Violent clashes between security forces, and Israeli settlers and Palestinian residents have resulted in the death and injury of U.S. citizens and others. During periods of unrest, the Government of Israel may restrict access to and within the West Bank, and some areas may be placed under curfew. U.S. government employees are restricted from personal travel in the West Bank except on route 443. See the Travel Advisory for Israel, the West Bank, and Gaza for additional information.
The Gaza Strip: The Department of State warns U.S. citizens against all travel to the Gaza Strip and urges those present to depart. Gaza is under the control of Hamas, a U.S. government-designated foreign terrorist organization. The security environment within Gaza and on its borders is dangerous and volatile. Violent demonstrations and shootings occur on a frequent basis and the collateral risks are high. While Israel and Hamas continue to observe the temporary cease-fire that ended the latest Gaza conflict in 2014, sporadic mortar and rocket fire and corresponding Israeli military responses continue to occur. In 2018, Palestinians have demonstrated near the fence with Israel, and some have used violence. The Israeli military has responded with live fire that has killed Palestinians. U.S. citizens who choose to travel to Gaza cannot rely on the U.S. government to assist them in departing Gaza. Many U.S. citizens have been unable to exit Gaza or faced lengthy delays while attempting to exit Gaza. U.S. government employees may not travel to Gaza for personal or official purposes. See the Travel Advisory for Israel, the West Bank, and Gaza for additional information.
Crime: The crime rate is moderate in Israel, the West Bank, and Gaza. Parked vehicle break-ins are common at public beach areas, national parks, and other tourist sites. Vehicle theft also remains a problem. U.S. citizens should not leave their valuables (including passports) unattended in parked vehicles, on the beach, or unsecured in hotels.
Do not buy counterfeit and pirated goods, even if they are widely available. Not only are the bootlegs illegal in the United States, but if you purchase them, you may also be violating local law.
U.S. citizens have occasionally been subject to high-pressure sales tactics in Jerusalem's Old City and other tourist areas. In some cases, vendors have not disclosed the true cost of an item and convinced the buyer -- who is unfamiliar with the exchange rate -- to unwittingly sign a credit card sales receipt worth thousands of dollars.
For additional information, read the most recent Overseas Security Advisory Council (OSAC) Crime and Safety Report for Israel and Crime and Safety Report for Jerusalem, West Bank, and the Gaza Strip.
Victims of Crime: If you or someone you know becomes the victim of a crime abroad, you should contact the local police and the Embassy, the Embassy Branch Office, , or the Consulate General (contact information provided above).
The local equivalent to the “911” emergency line in Israel, Jerusalem, and the West Bank is 100 for police, 101 for an ambulance, and 102 for the fire department.
In the event you are a victim of crime, the Embassy, the Embassy Branch Office, and the Consulate General can do the following:
Remember that local authorities are responsible for investigating and prosecuting crimes here. U.S. citizens should carry their passport or some form of photo identification with them at all times when traveling. U.S. citizens have reported being stopped and questioned by police and immigration officials regarding their immigration status.
Domestic Violence: U.S. citizen victims of domestic violence should contact local police but may also contact the Embassy, the Embassy Branch Office, or the Consulate General to report it.
For further information:
Criminal Penalties: You are subject to local laws and legal systems, which can be vastly different from our own. If you violate Israeli or Palestinian laws, even unknowingly, being a U.S. citizen will not help you to avoid arrest or prosecution. Penalties for possession, use, or trafficking illegal drugs in Israel and PA-administered areas are severe, and convicted offenders can expect long jail sentences and heavy fines. Individuals expressing views, including on social media, which the Government of Israel considers incitement to violence or hate speech may face criminal penalties. Palestinian Authority security officials have also arrested and abused Palestinians who posted criticism of the PA online, including on their Facebook pages. In Gaza, individuals publicly criticizing authorities have risked reprisal by Hamas, including arrest, interrogation, seizure of property, and harassment.
Arrests and Arrest Notification: If you are arrested or detained, ask police or prison officials to notify the Embassy, the Embassy Branch Office, or Consulate General immediately. See our webpage for further information.
Arrests and Arrest Notification by Israel:
Arrests and Arrest Notification by the Palestinian Authority (PA):
Gaza: Since Hamas seized control of the Gaza Strip in June 2007, the Hamas Executive Forces (EF) have dominated security matters in Gaza. The U.S. government has no contact with the EF and cannot assist those arrested in Gaza.
Court Jurisdiction: Civil and religious courts in Israel actively exercise their authority to bar certain individuals, including nonresidents, from leaving the country until debts or other legal claims against them are resolved. Israel's religious courts exercise jurisdiction over all citizens and residents of Israel in cases of marriage, divorce, child custody, and child support. U.S. citizens, including those without Israeli citizenship, should be aware that they may be subject to involuntary and prolonged stays (and even imprisonment) in Israel if a case is filed against them in a religious court, even if their marriage took place in the United States, and regardless of whether their spouse is present in Israel.
Purchases of Property: U.S. citizens should always seek legal advice before buying or leasing property in the West Bank and Gaza. Please see the most recent Investment Climate Statement for the West Bank and Gaza for additional information on property rights.
Faith-Based Travelers: See the Department of State’s International Religious Freedom Report.
LGBTI Rights: There are no legal restrictions on same-sex sexual relations or the organization of lesbian, gay, bisexual, transgender, and intersex (LGBTI) events in Israel. Israeli anti-discrimination laws protect LGBTI individuals. Acceptance and tolerance of LGBTI people varies throughout the country and from neighborhood to neighborhood. As of August 2014, the Law of Return allows that same-sex spouses of Jews immigrating to Israel –known as “making Aliyah” -- are eligible to make Aliyah with their spouses and receive Israeli citizenship.
The legal systems in the West Bank and Gaza Strip are based on the 1960 Jordanian penal code which prohibits consensual same-sex sexual activity. However, the Palestinian Authority (PA) has not prosecuted individuals suspected of such activity. Societal discrimination based on cultural and religious traditions is commonplace, making the West Bank and Gaza challenging environments for LGBTI persons. Some Palestinians have claimed PA security officers harassed, abused, and sometimes arrested LGBTI individuals because of their sexual orientation or gender identity. NGOs reported Hamas also harassed and detained persons in Gaza due to their sexual orientation or gender identity.
LGBTI travelers are encouraged to remain vigilant and aware of their surroundings, especially when entering religious or socially conservative areas.
Israel’s Aguda organization provides useful information on LGBTI issues in Israel. See our LGBTI Travel Information page and section 6 of the Department of State's Human Rights report for further details.
Persons with Mobility Issues: Individuals with mobility issues may find accessibility and accommodation in Israel very different from in the United States. Legislation mandates access to buildings and transportation, as well as accommodations for persons with disabilities in services and the work place. The government enforces the laws with only limited success, however. Societal discrimination and lack of accessibility persist in employment and housing. The law mandates accessibility to urban public transportation but not intercity buses. Most train stations maintain access for persons with disabilities; however, many buses still do not have such access. Television stations include subtitles or sign language, and the courts accommodate testimony from persons with intellectual disabilities or mental illness. Tourists will find restaurants, foot paths, and public transportation less accessible than in the United States.
PA law prohibits discrimination based on disability. The Palestinian Disability Law was ratified in 1999, but implementation has been slow. It does not mandate access to buildings, information, or communications. Palestinians with disabilities continue to receive uneven and poor quality services and care. Familial and societal discrimination against persons with disabilities exists in both the West Bank and the Gaza Strip.
Women Travelers: See our travel tips for Women Travelers.
Modern medical care and medicines are available in Israel. Some hospitals in Israel and most hospitals in the West Bank and Gaza, however, fall below Western standards. Travelers can find information in English about emergency medical facilities and after-hours pharmacies in the Jerusalem Post and the English-language edition of the Ha'aretz newspaper, or refer to the medical lists of the Embassy, the Embassy Branch Office, or the Consulate General.
The U.S. government does not pay private medical bills incurred by U.S. citizens abroad. Be aware that U.S. Medicare does not apply overseas.
Make sure your health insurance plan provides coverage overseas. Most health care providers overseas only accept cash payments. See our webpage for more information on insurance providers for overseas coverage.
We strongly recommend supplemental insurance (see our webpage) to cover medical evacuation.
Carry prescription medication in original packaging, along with your doctor’s prescription.
Be up-to-date on all vaccinations recommended by the U.S. Centers for Disease Control and Prevention.
For further health information, go to:
Road Conditions and Safety: While in Israel, the West Bank, and Gaza, U.S. citizens may encounter road conditions that differ significantly from those in the United States. The information below is provided for general reference only and may not be totally accurate in a particular location or circumstance.
Traffic Laws: Aggressive driving is commonplace, and many drivers fail to maintain safe following distances or signal before changing lanes or making turns. Overtaking at high-speed on undivided two-lane roads is common and may result in accidents. Drivers are also prone to stop suddenly on roads without warning, especially in the right lane. Drivers should use caution, as Israel has a high rate of fatalities from automobile accidents.
Public Transportation: U.S. government employees and their families are prohibited from using public and inter-city buses (and associated bus terminals) throughout Israel and the West Bank due to security concerns.
Please refer to our Road Safety page for more information. We suggest that you visit the website of the country’s national tourist office and Israel’s Bureau of Motor Vehicles for road safety.
Aviation Safety Oversight: The U.S. Federal Aviation Administration (FAA) has assessed that the Government of Israel’s Civil Aviation Authority is in compliance with International Civil Aviation Organization (ICAO) aviation safety standards for oversight of Israel’s air carrier operations. Further information may be found on the FAA’s safety assessment page.