Passport Agencies

COVID-19 Update: Status of Passport Agencies and Centers

All of our agencies and centers are processing passport applications.

Life-or-Death Emergency Appointments: To prevent the spread of COVID-19 and protect our workforce and customers, we are prioritizing in-person appointments at our agencies and centers for customers who are traveling internationally in the next 72 hours (3 business days) due to a life-or-death emergency.

Urgent Travel Appointments: Some agencies and centers are also offering an extremely limited number of appointments for customers who have urgent international travel in the next 72 hours (3 business days) for reasons other than a life-or-death emergency. 

Phase of Reopening: In phase zero, agencies and centers will offer appointments for customers with life-or-death emergencies only. In phases one, two, and three, agencies and centers will also offer an extremely limited number of appointments if you have urgent travel in the next 72 hours (3 business days) for reasons other than a life-or-death emergency. 

To apply at a passport agency, you must make an appointment. To find out if you are eligible for an appointment and to see what materials you need to bring, visit one of our agency and center pages listed below.  

Our Locations

  • Charleston Passport Center
    Status: Phase One on January 11

    The Center has entered phase one of our three-phase reopening plan. Since it first opened in 2000, the Center has been closed to the public so you cannot make an appointment for in-person service at this facility. However, the Center continues to be a high volume passport processing center. 

  • Western Passport Center
    Status: Phase Zero on December 21. Appointments available for life-or-death emergencies only.

  • Special Issuance Agency - Located in Washington, DC, this agency issues diplomatic, official, service, and no-fee regular passports, and facilitates visa processing for those traveling on behalf of the U.S. government. You will not be able to access this webpage if you're not browsing the web on a U.S. government-issued computer or mobile device.


Map of our Locations

WEAPONS PROHIBITED AT ALL PASSPORT AGENCIES – Title 18, United States Code, Section 930 – Federal law prohibits the knowing possession or the causing to be present of firearms or other dangerous weapons in Federal facilities and Federal court facilities by all persons not specifically authorized by Title 18 U.S.C., Section 930(c). Violators shall be subject to fine and/or imprisonment for periods of up to five (5) years.

PLEASE NOTE: Food or drinks (except for water in a sealable bottle) are not allowed in an agency.