Passport agencies and centers are operated by the U.S. Department of State and are different than passport acceptance facilities which may include post offices, libraries, and local government offices.
Our passport agencies and centers have two roles:
You must call us if you want to schedule a new appointment or change your existing appointment. You can only make an appointment by calling 1-877-487-2778. Se habla español. If you are deaf or hard of hearing, call 1-888-874-7793 for TDD/TTY teletype services.
Forward the appointment confirmation e-mail that you received from the National Passport Information Center to NPIC@state.gov with “Cancel My Appointment” in the subject line. If you do not have the confirmation email, you can also send us the date and location of your appointment, confirmation number, and unique identifier.
Do not include any questions, status update requests, or requests to change or reschedule your appointment with your e-mail as these inquiries will not be answered.
The first two digits of your nine-digit passport application locator number allow you to know which agency or center is working on your application. You can find your application locator number by checking our Online Passport Status System. The unique digits for each of our agencies and centers are in the expandable box on this page under "Our Locations."
You can find an agency or center's mailing address on each agency or center webpage. You can contact our locations by mail if:
We sent you a letter: If we need more information to process your application, we will send you a letter in the mail. Send the requested information to the full mailing address in Sterling, VA listed on your letter. Do not send information to the agency’s physical address.
|Location||First Two Digits of Application Locator||Notes|
|Arkansas Passport Center||65|
|Atlanta Passport Agency||74|
|Boston Passport Agency||10|
|Buffalo Passport Agency||77|
|Charleston Passport Center||34-39||This center reviews and processes passport applications but is not open to the public. You can contact this center by mail at: 44132 Mercure Circle, PO Box 1031, Sterling, VA, 20166-1031|
|Chicago Passport Agency||18|
|Colorado Passport Agency||17|
|Connecticut Passport Agency||14|
|Dallas Passport Agency||55|
|Detroit Passport Agency||56|
|El Paso Passport Agency||78|
|Honolulu Passport Agency||12|
|Houston Passport Agency||79|
|Los Angeles Passport Agency||50|
|Miami Passport Agency||51|
|Minneapolis Passport Agency||54|
|National Passport Center||15, 20-29, 45, 68, 69, 71|
|New Orleans Passport Center||40-42|
|New York Passport Agency||11|
|Philadelphia Passport Agency||58|
|San Diego Passport Agency||76|
|San Francisco Passport Agency||05, 57|
|San Juan Passport Agency||67|
|Seattle Passport Agency||53|
|Vermont Passport Agency||75|
|Washington Passport Agency||19|
|Western Passport Center||61-64|
|Special Issuance Agency||80||Issues diplomatic, official, service, and no-fee regular passports, and facilitates visa processing for those traveling on behalf of the U.S. government. You will not be able to access this webpage if you're not browsing the web on a U.S. government-issued computer or mobile device.|