Our passport agencies and centers process routine and expedited applications, and are open by appointment only for customers who have urgent international travel within 14 calendar days or need a foreign visa within 28 calendar days.
If you applied by mail or in person for routine or expedited service, the first two digits of your application locator number allow you to identify which agency or center is working on your application. Find application locator number information on this page.
Passport agencies and centers are operated by the U.S. Department of State and are different than passport acceptance facilities which may include post offices, libraries, and local government offices.
You must have an appointment to visit a passport agency or center. We offer two types of appointments: Life-or-Death Emergency Service and Urgent Travel Service. You must call us to make one of these appointments.
You can also find contact information for each location on this page if you need to respond to a letter we sent you.
We understand some customers are facing extended wait times when calling the National Passport Information Center and we are taking steps to improve the experience. We encourage customers who have already applied to check their application status online and sign up for updates via email. How our contact center can help you depends on your travel date, and if you have applied or not yet applied...
| I'm traveling in 5 days or less. | I'm traveling in 6-14 days. | I'm traveling in more than 14 days. |
|---|---|---|
| Call 1-877-487-2778. You must have an appointment to go in person to a passport agency or center. Appointments are limited and we cannot guarantee that one will be available. | Call 1-877-487-2778. We will notify the agency processing your application of your date of travel and request that your passport is processed in time. | Do not call unless you applied in person or renewed by mail, and you are changing your mailing address, upgrading to expedited service, or requesting 1-2 day delivery of your completed passport. If you renewed online, complete these changes on your own in your MyTravelGov account up until the time your application is approved. We are working around the clock to issue your passport. Continue to check online for status updates.
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| I'm traveling in 14 days or less. | I'm traveling in more than 14 days. |
|---|---|
| Call 1-877-487-2778. You must have an appointment to go in person to a passport agency or center. Appointments are limited and we cannot guarantee that one will be available. | Do not call us unless you need a foreign visa within the next 28 days. |
You must call us if you want to schedule a new appointment or change your existing appointment. You can only make an appointment by calling 1-877-487-2778. Se habla español. If you are deaf or hard of hearing, call 1-888-874-7793 for TDD/TTY teletype services.
Forward the appointment confirmation e-mail that you received from the National Passport Information Center to NPIC@state.gov with “Cancel My Appointment” in the subject line. If you do not have the confirmation email, you can also send us the date and location of your appointment, confirmation number, and unique identifier.
Do not include any questions, status update requests, or requests to change or reschedule your appointment with your e-mail as these inquiries will not be answered.
Applying in Person or Renewing by Mail
The first two digits of your nine-digit passport application locator number allow you to know which agency or center is working on your application. You can find your application locator number by checking our Online Passport Status System. The unique digits for each of our agencies and centers are in the expandable box on this page under "Our Locations."
Renewing Online
All online passport renewal applications begin with "95." You will not be able to use the locator number to determine which agency is working on your application. Go to our Renew Online page to learn more about how to submit your application, check its status, and contact us.
You can find an agency or center's mailing address on each agency or center webpage. You can contact our locations by mail if:
We sent you a letter: If we need more information to process your application, we will send you a letter in the mail. Send the requested information to the full mailing address in Sterling, VA listed on your letter. Do not send information to the agency’s physical address.
All online passport renewal applications have a locator number that starts with "95." Go to our Renew Online page for information on how to check your status and contact us if you submitted your application online.
| Location | First Two Digits of Application Locator | Notes |
|---|---|---|
| Arkansas Passport Center | 65 | |
| Atlanta Passport Agency | 74 | |
| Boston Passport Agency | 10 | |
| Buffalo Passport Agency | 77 | |
| Charleston Passport Center | 34-39 | This center reviews and processes passport applications but is not open to the public. You can contact this center by mail at: 44132 Mercure Circle, PO Box 1031, Sterling, VA, 20166-1031 |
| Chicago Passport Agency | 18 | |
| Colorado Passport Agency | 17 | |
| Connecticut Passport Agency | 14 | |
| Dallas Passport Agency | 55 | |
| Detroit Passport Agency | 56 | |
| El Paso Passport Agency | 78 | |
| Honolulu Passport Agency | 12 | |
| Houston Passport Agency | 79 | |
| Los Angeles Passport Agency | 50 | |
| Miami Passport Agency | 51 | |
| Minneapolis Passport Agency | 54 | |
| National Passport Center | 15, 20-29, 45, 68, 69, 71 | |
| New Orleans Passport Center | 40-42 | |
| New York Passport Agency | 11 | |
| Philadelphia Passport Agency | 58 | |
| San Diego Passport Agency | 76 | |
| San Francisco Passport Agency | 05, 57 | |
| San Juan Passport Agency | 67 | |
| Seattle Passport Agency | 53 | |
| Vermont Passport Agency | 75 | |
| Washington Passport Agency | 19 | |
| Western Passport Center | 61-64 | |
| Special Issuance Agency | 80 | Issues diplomatic, official, service, and no-fee regular passports, and facilitates visa processing for those traveling on behalf of the U.S. government. You will not be able to access this webpage if you're not browsing the web on a U.S. government-issued computer or mobile device. |
