Expedited Service Fee Refund

When you submit the $60 expedited service fee, we process your application within 15 business days. 
Processing times begin the day we get your application at a passport agency, or the day you request an upgrade from routine to expedited service. Processing times do not begin the day you submit your application. 
A business day includes Mondays through Fridays. It does not include federal holidays. 
We do not refund fees paid to courier companies.

Request a refund if:

You paid the $60 fee, and
You did not receive expedited service.

We review refund requests on a case-by-case basis. We cannot refund:

Passport facility acceptance fees
Passport application fees except in limited circumstances (22 C.F.R. § 51.53(a))
Expenses for missed travel

Submit your refund request online

Complete the Expedite Refund Request Form to submit your request online.

Include your full legal name as it appears on your passport application. 
Get your 9-digit application number by checking the Online Passport Status System. 
Let us know in the last form field (“Please explain ...”) if you are requesting a refund for yourself or someone else.
After you submit the form, you should receive an automated email. Do not submit a second request for your refund. It will delay processing of your original request.

Once we receive your request, it will take us up to 6 weeks to process your refund.

Expedite Refund Request Form

Required fields are marked with an asterisk (*).

First name*

This is a required field

Middle name

This is a required field

Last name*

This is a required field

Email address*

Use all lowercase. Example: name@email.com

This is a required field

Email address needs to include @domain.com.

Phone number*

10-digit, U.S. only. Example: 000-000-0000

This is a required field

Phone number needs to be 000-000-0000 format.

Application number*

This is a required field

Street address line 1*

Example: 1234 Main Street

This field is required.

Street address line 2

Example: Apartment or suite numbers

City*

Full city name

This field is required.

State, territory, or military post*

Full state name

This field is required.

Zip code*

5-digit zip code

5-digit zip code is required.

Zip code must be 00000 format.

Please explain why you are submitting an expedited refund request.*

This is a required field

Historical expedited service commitments

This chart includes our expedited service commitments dating back to 2020. Processing times begin the day we get your application at a passport agency, or the day you request an upgrade from routine to expedited service.

Processing times

Time Period	Processing Time (business days)
December 18, 2023 – Now	15 days
November 6, 2023 – December 17, 2023	25 days
October 2, 2023 – November 5, 2023	35 days
March 24, 2023 – October 1, 2023	45 days
February 6, 2023 – March 23, 2023	35 days
October 31, 2022 – February 5, 2023	25 days
September 6, 2022 – October 30, 2022	30 days
October 29, 2021 – September 5, 2022	35 days
September 28, 2020 – October 28, 2021	20 days