Communicating While Abroad

Staying connected while traveling abroad is important for your safety and convenience. Communication options vary widely by destination. Use these tips to communicate effectively during your trip. 

• Check your cell phone plan: Contact your U.S. carrier to confirm if your phone will work at your destination. Many U.S. plans do not include international service by default. Without an international plan, you may not have access to data, calls, or SMS texting. 
• Consider international options: Ask your carrier about international roaming plans. Consider purchasing a local SIM card or an international eSIM for your device.   
• Download messaging apps: WhatsApp or Signal can function using Wi-Fi which may be more reliable than cellular networks abroad. 
• Save important numbers: Store emergency contacts, the nearest U.S. embassy or consulate, and local emergency services in your phone and email before you travel. Keep them easily accessible for reference if you use another phone.  
• Enroll in the Smart Traveler Enrollment Program (STEP) to get important e-mail updates and alerts from the U.S. embassy or consulate. Enrolling helps the U.S. embassy or consulate contact you or your emergency contact in an emergency.  

• Know the country code: To call a foreign number, dial the international access code.  
  • This is “+” or “011” when calling from the United States followed by the country code, area code, and local number. For example, to call a number in France (country code 33) from a U.S. number, you would dial: 011 33 [area code] [local number]. 
  • Local SIM cards: If you use a local SIM, you may need to dial numbers as a local resident would. Ask your provider for instructions. 

• Be cautious when using Wi-Fi: Some calling and messaging apps work on Wi-Fi without a data plan. This can help you avoid roaming charges. Wi-Fi is often available in hotels, cafes, and public spaces. However, exercise caution using Wi-Fi networks, as they may not be secure and could put your personal information at risk. 
• Keep devices secure: Protect your phone and other devices from theft. Use strong passwords and enable device tracking features. 
• Know emergency numbers: Emergency numbers differ by country. Learn the local equivalent of 911 before you arrive. 
• Backup communication methods: Carry a backup device or a printed list of important contacts in case your phone is lost or stolen. 

Mobile devices can be compromised, stolen, or damaged anywhere. Follow these safe practices: 

• Update devices before you go: Install the latest updates for your phone, tablet, and apps before leaving the United States. 
• Use secure connections: Use trusted U.S.-based VPN or VoIP applications. Exercise caution using Wi-Fi networks. 
• Power up safely: Bring the correct power adapters and chargers for your destination to keep your devices charged. 
• Plan for connectivity: Research local SIM card rules. Think about buying a local SIM, international eSIM, or international data plan before traveling. Some countries require you to register your local SIM card with ID. 
• Be cautious with apps: Only use trusted apps for communication and navigation. Be careful using dating apps, which may be used by scammers. 
• Language barriers: Download and practice using translation apps before your trip to help communicate with locals.