Make an Appointment at a Passport Agency

Our passport agencies and centers:

  1. Process all applications we receive from acceptance facilities and by mail, and
  2. Serve customers by appointment only who have urgent travel to a foreign country in the next 14 calendar days, or need a foreign visa in the next 28 calendar days

The U.S. Department of State runs each passport agency and center. An agency and center is different than acceptance facilities which may include post offices, libraries, and local government offices.

Avoid the stress of needing to visit a passport agency or center for urgent travel. Apply early at an acceptance facility or renew by mail.


Steps to Make an Appointment for Urgent Travel

I have not yet applied

Follow these steps to make an appointment:

  1. Go to our Online Passport Appointment System.
  2. Enter information about your travel plans to see if you qualify for an appointment. You may make an appointment for up to seven members of your household.
  3. Enter your email address. We will email you a code which you must enter to continue making an appointment. Check your junk or spam folder if you do not see the code in your inbox.
  4. Enter your mobile phone number. We will send you a text message with another code you must enter to continue making an appointment.
  5. Complete the process of scheduling your appointment. 
  6. Check your email for a message confirming the details of your appointment. The system will hold your appointment for 15 minutes. If you do not confirm your appointment within 15 minutes, you will need to start over.
  7. If you need to cancel or change the appointment, click the link in the confirmation email to get information about your appointment. 

I have already applied

Follow these steps to make an appointment:

  1. Call 1-877-487-2778 from 8:00 a.m. to 10:00 p.m. Eastern Time on Mondays through Fridays, or on Saturdays and Sundays from 10:00 a.m. to 3:00 p.m. Se habla español. 
  2. If you are deaf or hard of hearing, call 1-888-874-7793 for TDD/TTY teletype services. 
  3. We will provide you unique information that we will check on the day of your appointment to confirm your appointment is legitimate. If you are not the appointment holder, the passport agency or center will not be able to see you.
  4. If you need to cancel or change your appointment, please call us. We will give your appointment to a new customer calling to make an appointment. You cannot transfer your appointment.



Frequently Asked Questions

How do I know which location is processing my application and has my documents?

The first two digits of your nine-digit passport application locator number allow you to know which agency or center is working on your application. You can find your application locator number by checking our Online Passport Status System



Location First Two Digits of Application Locator Notes
Arkansas Passport Center 65  
Atlanta Passport Agency 74  
Boston Passport Agency 10, 73  
Buffalo Passport Agency 77  
Charleston Passport Center 34-39 This center reviews and processes passport applications but is not open to the public. You can contact this center by mail at: 44132 Mercure Circle, PO Box 1031, Sterling, VA, 20166-1031
Chicago Passport Agency 18  
Colorado Passport Agency 17  
Connecticut Passport Agency 14  
Dallas Passport Agency 55  
Detroit Passport Agency 56  
El Paso Passport Agency 78  
Honolulu Passport Agency 12  
Houston Passport Agency 79  
Los Angeles Passport Agency 50  
Miami Passport Agency 51  
Minneapolis Passport Agency 54  
National Passport Center 45, 71  
New Orleans Passport Center 40-42  
New York Passport Agency 11  
Philadelphia Passport Agency 58  
San Diego Passport Agency 76  
San Francisco Passport Agency 57  
San Juan Passport Agency 67  
Seattle Passport Agency 53  
Vermont Passport Agency 75  
Washington Passport Agency 19  
Western Passport Center 61-64  
Special Issuance Agency 80 Issues diplomatic, official, service, and no-fee regular passports, and facilitates visa processing for those traveling on behalf of the U.S. government. 

How and when should I contact a passport agency or center by mail?

You can find an agency or center's mailing address on each agency or center webpage. You can contact our locations by mail if:

We sent you a letter: If we need more information to process your application, we will send you a letter in the mail. Send the information to the full mailing address in Sterling, VA listed on your letter. Do not send information to the agency’s physical address.

Map of Passport Office Locations

Last Updated: February 13, 2024