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Philadelphia Passport Agency

Physical Address:
U.S. Custom House
200 Chestnut Street, Room 103
Philadelphia, PA 19106

Hours: 
8:00 a.m. to 3:00 p.m.
Monday through Friday

By Appointment Only
Closed Federal Holidays

Mailing Address:
U.S. Department of State
Philadelphia Passport Agency
CA/PPT/PA
44132 Mercure Cir.
PO Box 1129
Sterling, VA 20166-1129

 
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How to Apply at a Passport Agency

1. Find out if you're eligible

To apply at this passport agency, you must meet all of the following requirements:

  • Make an appointment by calling 1-877-487-2778 or 1-888-874-7793, 8:00 a.m. to 10:00 p.m. ET, Monday through Friday. Our appointment line is closed on the weekend and on federal holidays. We do not charge a fee to make appointments.
  • Be traveling internationally within 5 business days.
  • Be able to show printed proof of international travel (such as your flight itinerary, hotel reservation, cruise tickets, or international car insurance).
  • Pay the $60 expedite fee in addition to the regular application fees.
  • Note: you can schedule your appointment up to 2 weeks before your international travel but the date of your appointment must be within 5 business days of your international travel. If you need a foreign visa, the date of your appointment must be within 10 business days of your international travel.

If you have a life-or-death emergency, please see Life-or-Death Emergencies. If you don't meet the requirements for an appointment, please see Where to Apply for other options.

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2. Collect all your application materials

 
  • Appointment confirmation number and instructions emailed to you by the National Passport Information Center when the appointment was scheduled.
  • Proof of the life-or-death emergency such as a death certificate, a statement from a mortuary, or a signed letter from a hospital or medical professional. Documents must be in English or translated in English.
  • Printed proof of international travel
    • If you are flying internationally, you must provide a flight receipt or an itinerary. If you are traveling by land or sea to Canada, Mexico, Bermuda, or the Caribbean, you can provide a hotel reservation, cruise tickets, or international car insurance.
  • Completed form(s)*
  • All required supporting documents*
  • One passport photo
  • Application fee and expedite fee. We accept:
    • Major credit cards
    • Debit/Check card (not ATM cards)
    • Cash (Exact amount only- no change provided)
    • Checks
    • Bank Draft or Money order
  • If you are applying for a child under 16, both parents and child must be present to apply. You must submit documentation that shows parental relationship to that of the child applying for a passport.  See Children Under 16 for a full list of requirements and documents.

*The agency accepts all forms for first-time and renewal customers. Not sure what forms or supporting documents you need? Start at the Passport Application Wizard.

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3. Make an appointment

You must make an appointment to apply at a passport agency. Due to limited availability for urgent travel appointments, we cannot guarantee you service at a passport agency or center.

To make an appointment, you must call 1-877-487-2778 or 1-888-874-7793 (TDD/TTY). Se habla español. Be sure to keep track of the appointment confirmation number and the check-in instructions you will receive by email from the National Passport Information Center. You will need this information on the day of your appointment. 

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4. Arrive early to your appointment

Applicants are required to show a valid U.S. Government issued ID (driver’s license, military ID, etc.) and undergo screening.
 
We ask that you come prepared and bring a mask or face covering to your appointment. While public health guidance has changed during the pandemic as more U.S. citizens are fully vaccinated for COVID-19, some of our agencies and centers are located in buildings that have different policies for wearing masks and face coverings than our lobby and waiting areas. Follow the signs posted in the building and the lobby of our agency or center which will display the most up-to-date mask and face covering requirements.
  1. We suggest you arrive 15 minutes early to go through security screening. If you're over age 18, you must bring a valid ID to enter our building. Weapons, food, and drinks (except water in a sealable bottle) are not allowed.
  2. The agency is on the 1st floor, Room 103.
  3. Check in at the Information Desk. Give them your appointment confirmation number to verify your appointment.
  4. Be seated and wait until we call your number.
  5. When we call your number, go to your assigned window.
  6. A Department of State employee will review your application and supporting materials and discuss available delivery options.

Please note: We may not see you exactly at your appointment time.

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Getting Here

Parking Information

There is metered parking on the streets surrounding the building, as well as several pay parking lots and garages nearby.

Información en español

Make An Appointment at a Passport Agency or Center

We have two types of appointments: Life-or-Death Emergency Service and Urgent Travel Service. You cannot walk-in. We do not charge a fee to make an appointment.

You can only make an appointment by calling 1-877-487-2778. Se habla español. If you are deaf or hard of hearing, call 1-888-874-7793 for TDD/TTY teletype services. 

You cannot transfer your appointment to another customer. Learn more about this change to make it easier for you to make an appointment.

Helpful Links for How to Apply

Apply in Person

Renew by Mail

Children Under 16

Applicants 16 and 17

Change or Correct a Passport

Replacing a Limited Validity Passport

Passport Fees

Passport Photos

Where to Apply

Passport Wizard

Handouts You Can Print on How to Apply - Korean, Vietnamese, and Spanish

Korean - Child Passport Information Card 
PDF

Korean - Child Passport Information Card 
PDF

Vietnamese - Adult Passport Information Card 
PDF

Vietnamese - Child Passport Information Card 
PDF

Spanish - Adult Passport Information Card 
PDF

Spanish - Child Passport Information Card 
PDF

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