We process your application based on the service you select (Emergency, Urgent Travel, Expedited, or Routine). To see if you are eligible for each service, expand the boxes below to learn more.
Consider the total time it will take to receive your passport, including mailing times, when booking your international travel.
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Choose this service if you have a life-or-death emergency that requires international travel within 72 hours (3 business days).
See our Life-or-Death Emergencies page for more information on how to make an appointment.
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Choose this service if you are traveling internationally within our expedited service times, which are currently 5-7 weeks. Restrictions apply.
If you have not applied, your appointment at a passport agency or center must be scheduled within 14 calendar days of your international travel date. If you have already applied, your appointment must be scheduled within 5 calendar days of your international travel date.
Call 1-877-487-2778 to make an appointment. Appointments are limited and we cannot guarantee one will be available.
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Expedited service
Choose this service if you are traveling in less than 11 weeks from the date you submit your application.
Expedited service takes 5-7 weeks. You can expedite at an acceptance facility or expedite a renewal by mail.
Expedited service
Routine service
Choose this service if you are traveling over 11 weeks from the date you submit your application.
Routine service takes 8-11 weeks. You can apply for routine service at an acceptance facility or renew by mail.
Routine service
We understand some customers are facing extended wait times when calling the National Passport Information Center and we are taking steps to improve the experience. We encourage customers who have already applied to check their application status online and sign up for updates via email. How our contact center can help you depends on your travel date, and if you have applied or not yet applied...
| I'm traveling in 5 days or less. | I'm traveling in 6-14 days. | I'm traveling in more than 14 days. |
|---|---|---|
| Call 1-877-487-2778. You must have an appointment to go in person to a passport agency or center. Appointments are limited and we cannot guarantee that one will be available. | Call 1-877-487-2778. We will notify the agency processing your application of your date of travel. Processing times for routine applications are 10-13 weeks, and expedited applications are 7-9 weeks. | Do not call unless you are changing your mailing address, upgrading to expedited service, or requesting 1-2 day delivery of your completed passport. We are working around the clock to issue your passport. Subscribe to email updates about your application status.
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| I'm traveling in 14 days or less. | I'm traveling in more than 14 days. |
|---|---|
| Call 1-877-487-2778. You must have an appointment to go in person to a passport agency or center. Appointments are limited and we cannot guarantee that one will be available. | Do not call us unless you need a foreign visa within the next 28 days. |
We have two types of appointments: Life-or-Death Emergency Service and Urgent Travel Service.
Life-or-Death Emergency Service: We are prioritizing customers who are traveling internationally in the next 3 business days due to a qualified life-or-death emergency. What number you call to make an appointment depends on the day of the week and time of day. Learn more on our Life-or-Death Emergency page.
Urgent Travel Service: Schedule an appointment if you are traveling internationally within 14 calendar days or need a foreign visa within 28 calendar days. Call 1-877-487-2778 from 8:00 a.m. to 10:00 p.m. ET, Mondays through Fridays, or Saturdays and Sundays from 10:00 a.m. to 3:00 p.m. ET. The call center is closed on federal holidays.
Use our Form Filler to fill out Form DS-11 and apply in person at an acceptance facility.
Here's how you expedite at an acceptance facility:
Here's how to expedite the application by mail:
Yes. You may choose one or both of the following shipment options:
You may receive your passport and the supporting documents submitted with your application in separate mailings. If you are renewing a passport card, we will send it to you via First Class Mail. We do not use 1-2 day delivery services if you only applied for a passport card.
You can upgrade your application from routine processing to expedited processing for an additional $60. You may also choose to add a 1-2 delivery service of your completed passport book for an additional $19.53. One-to-two day delivery is not available for passport cards. We only send cards via First Class Mail.
If you applied in person or renewed by mail, call the National Passport Information Center at 1-877-487-2778 (1-888-874-7793 TDD/TTY) and ask to upgrade your application service type. You’ll need either your application number or your last name and date of birth. The National Passport Information Center will email you additional information about how to upgrade your application to expedited service or 1-2 day delivery.
Passport expeditors and couriers are private companies that are not part of the U.S. Department of State. Some of these companies are registered at our passport agencies, and are allowed to submit expedited passport applications on behalf of customers.
These companies may charge several hundred dollars in additional fees for expediting services, or charge for services that we offer for free such as making an appointment and filling out a form.
To learn more about these companies, visit our Passport Expeditor and Courier page.
