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Passport Help

Contacting Us If You Have Urgent Travel

How our contact center can help you depends on your travel date, and if you have applied or not yet applied...

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I have already applied and do not have my passport

I'm traveling in 14 days or less. I'm traveling in more than 14 days.
Call 1-877-487-2778. You must have an appointment to go to a passport agency or center. We cannot guarantee an appointment will be available.

Call only if:

  • You are changing your mailing address.
  • You want expedited service. 
  • You want 1-2 day delivery of your completed passport. 

 

I have not applied yet

I'm traveling in 14 days or less. I'm traveling in more than 14 days.
Make an appointment online to go to a passport agency or center. We cannot guarantee an appointment will be available. Make an appointment online if you need a foreign visa within the next 28 days. We cannot guarantee an appointment will be available. 

Reminders for Contacting Us

  • Representatives are available Mondays through Fridays from 8:00 a.m. to 10:00 p.m. Eastern Time, and Saturdays and Sundays from 10:00 a.m. to 3:00 p.m. Eastern Time. We close on federal holidays.
  • Our primary number is 1-877-487-2778. Se habla español.
  • If you are deaf or hard of hearing, call 1-888-874-7793 for TDD/TTY teletype services.
  • Contact your local U.S. embassy or consulate if you are applying outside the United States.

 

Find answers to your questions about U.S. passports, watch short videos on how to apply, and download handouts and resources about applying for a passport.

Información en Español
Contact Us