Miami Passport Agency

COVID-19 Update: Safely Getting Back to Work for You

June 2, 2020

To prevent the spread of COVID-19 and protect our workforce and customers, we significantly reduced passport operations in March 2020. We temporarily suspended expedited passport processing and restricted service to cases involving life-or-death emergencies.

As global conditions continue to evolve, and as states and health authorities adapt their operational recommendations, the Department looks forward to resuming routine passport processing, while protecting the safety of both our staff and our customers. We are planning to gradually reopen in three phases this summer as part of the U.S. Department of State’s Diplomacy Strong plan, which follows guidelines from the U.S. Centers for Disease Control and Prevention (CDC) for safely reopening. Each passport agency and center will open on a different date based on local conditions.

We continue to experience significant delays in passport processing, as our staff are unable to process applications from home due to strict standards for security and privacy protection for customers. This includes applications by customers who already applied for routine service at passport acceptance facilities or who mailed in renewal applications since March. We ask for your patience as we gradually resume normal operations and address COVID-19 related processing delays.

We are committed to working as hard as we can to process applications as quickly as possible, as soon as it is safe for us to do so.

Learn more on our COVID-19 Update page and our Frequently Asked Questions page.                  

Do you need a passport for international travel within one week or less? You might be eligible for an appointment at a passport agency. Requirements are below.

Hours: 
8:00 a.m. to 3:00 p.m.
Monday through Friday

By Appointment Only
Closed Federal Holidays

Mailing Address:
U.S. Department of State
Miami Passport Agency
CA/PPT/MM
44132 Mercure Cir.
PO Box 1094
Sterling, VA 20166-1094

 

 
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How to Apply at a Passport Agency

1. Find out if you're eligible

To apply at this passport agency, you must:

  • Be traveling internationally in 1 week or less
  • Be able to show printed proof of international travel (such as your flight itinerary, hotel reservation, cruise tickets, or international car insurance)
  • Pay the $60 expedite fee in addition to the regular application fees
  • Make an appointment

You may also come into a passport agency if we need to correct a printing error in your recently-issued passport. No appointment is necessary and no fee will be charged.

If you have a life-or-death emergency, please see Life-or-Death Emergencies.

If you don't meet the requirements, please see Where to Apply for other options.

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2. Collect all your application materials

  • Appointment confirmation number
  • Printed proof of international travel
    • Examples: Flight receipt, flight itinerary, hotel reservation, cruise tickets, international car insurance
  • Completed form(s)*
  • All required supporting documents*
  • One passport photo
  • Application fee and expedite fee. We accept:
    • Major credit cards
    • Debit/Check card (not ATM cards)
    • Cash (exact amount only- no change provided)
    • Checks
    • Bank Draft or Money order
  • If you are applying for a child under 16, both parents and child must be present to apply. You must submit documentation that shows parental relationship to that of the child applying for a passport.  See Children Under 16 for a full list of requirements and documents.

*The agency accepts all forms for first-time and renewal customers. Not sure what forms or supporting documents you need? Start at the Passport Application Wizard.

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3. Make an appointment

You must make an appointment to apply at a passport agency. Be sure to write down your appointment confirmation number.

To make an appointment, visit the Online Passport Appointment System.

You may also call 1-877-487-2778 or 1-888-874-7793 (TDD/TTY), se habla español.

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4. Arrive early to your appointment

All customers entering the Miami Passport Agency must wear a facial covering in accordance with Miami Dade County Emergency Order 20-20. A facial covering includes any covering which snugly covers the face and mouth whether store bought or homemade, and which is secured with ties or ear loops.

  1. We suggest you arrive 30 minutes early to go through security screening. Weapons, food, and drinks (except water in a sealable bottle) are not allowed.
  2. Report to the first floor of the Omni Building’s NE 15th Street entrance and wait to be called for your appointment.
  3. When prompted, take the elevator to the 3rd floor.
  4. Check in at the Information Desk. Give them your appointment confirmation number to verify your appointment.
  5. Be seated and wait until we call your number.
  6. When we call your number, go to your assigned window.
  7. A Department of State employee will review your application and supporting materials and discuss available delivery options.

Please note: We may not see you exactly at your appointment time.

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Getting Here

Parking Information

Metered parking is available on Biscayne Blvd and North Bayshore Drive. There is also a parking garage (hourly and daily fees apply) in the OMNI building, as well as adjacent parking lots nearby. Parking rates subject to change without notice.