New York Passport Agency

Physical Address:
Greater New York Federal Building
376 Hudson Street
New York, NY 10014-3621

Hours: 
7:30 a.m. to 6:00 p.m.
Monday through Friday

By Appointment Only
Closed Federal Holidays

Mailing Address:
U.S. Department of State
New York Passport Agency
CA/PPT/NY
44132 Mercure Cir.
PO Box 1122
Sterling, VA 20166-1122

Application Number Starts With:
11

 
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How to Apply at a Passport Agency

1. Find out if you're eligible

To apply at this passport agency, you must meet all of the following requirements:

  • If you have not yet applied, you must be traveling internationally within 14 calendar days. 
  • If you have already applied, you must be traveling internationally within 5 calendar days.  
  • Be able to show printed proof of international travel (see examples in the 'Collect all your application materials' section below on this page).
  • Pay the $60 expedite fee in addition to the regular application fees.
  • Note: your appointment must be within 14 calendar days of your international travel if you have not yet applied, or 5 calendar days if you have already applied. If you need a foreign visa, the date of your appointment must be within 28 calendar days of your international travel.

If you have a life-or-death emergency, please see Life-or-Death Emergencies. If you don't meet the requirements for an appointment, please see Where to Apply for other options.

We do not charge a fee to make appointments. If you asked to pay for an appointment, you should consider the request to be fraudulent. We are not affiliated with any third-party appointment booking services. We may not be able to honor appointments booked via third parties. Do not attempt to book duplicate appointments.

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2. Collect all your application materials

  • Printed confirmation of your appointment
  • Printed proof of international travel
    • If you are flying internationally, you must provide a flight receipt or an itinerary. If you are traveling by land or sea to Canada, Mexico, Bermuda, or the Caribbean, you can provide a hotel reservation, cruise tickets, or international car insurance.
  • Completed form(s)*
  • All required supporting documents
  • One passport photo
  • Application fee and expedite fee
    • You must pay with a credit or debit card, a prepaid card that is not linked to a line of credit or bank account, or a digital wallet such as Apple, Google, or Samsung Pay. 
    • You cannot pay with cash, or a check or money order. 

*We accept all forms for first-time and renewal customers. Not sure what forms or supporting documents you need? Start at the Passport Application Wizard.

 

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3. Make an appointment

We have different steps to make an appointment if you have not yet applied for a passport or you have already applied. 

I have not yet applied

  1. Go to our Online Passport Appointment System.
  2. Enter information about your travel plans to see if you qualify for an appointment. You may make an appointment for up to 7 members of your household.
  3. Enter your email address. We will email you a code which you must enter to continue making an appointment. Check your junk or spam folder if you do not see the code in your inbox.
  4. Enter your mobile phone number. We will send you an SMS text message with another code you must enter to continue making an appointment.
  5. Complete the process of scheduling your appointment and check your email for a message confirming the details of your appointment. The system will hold your appointment for 15 minutes. If you do not confirm your appointment within 15 minutes, you will need to restart the process of making an appointment.
  6. If you need to cancel or change the appointment you booked online, click the link in the confirmation email to access information about your appointment. Please note if you booked your appointment over the phone, you must forward the email you received confirming your appointment to NPIC@state.gov with “Cancel my Appointment” in the subject line. 

I have already applied

Call 1-877-487-2778 from 8:00 a.m. to 10:00 p.m. Eastern Time on Mondays through Fridays, or on Saturdays and Sundays from 10:00 a.m. to 3:00 p.m. Our appointment line is closed on federal holidays. 

If you are traveling in the next 6 to 14 days, we will notify the agency processing your application of your date of travel. If you are traveling within 5 days, we will attempt to make an appointment for you. 

Se habla español. If you are deaf or hard of hearing, call 1-888-874-7793 for TDD/TTY teletype services. 

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4. Arrive early to your appointment

 

  1. Please arrive 15 minutes early to allow for security screening before your appointment time.
  2. You must show valid government ID to enter the building. Weapons, food, and drinks (except water in a sealable bottle) are not allowed. You must pass through security screening before checking in.
  3. After security screening, go to the information windows on the 1st floor to check in with a representative who will confirm your appointment, review your application and supporting documents, and give you a ticket. We may cancel your appointment if you do not have all required documents with you.
  4. Take the elevator to the 10th floor. You cannot re-enter the building unless you have already applied and you are returning to pick up your completed passport.
  5. On the 10th floor, follow instructions from agency staff. We will announce your appointment number through an automated paging system. The numbers will be displayed on monitors as you are called to a specific window.
  6. At the window, a staff member will review your application and supporting materials. They will also discuss options for picking up or delivering your passport based on your travel date. 

Other reminders

  • While waiting in our lobby, you can use your phone or electronic device but you must silence it. Please do not take photos or videos in the agency.
  • Bring portable chargers since we do not have electrical outlets in our lobby.
  • While we will work to issue your passport before your international travel date, we cannot guarantee same-day service for all customers.
  • At the end of every day, we will get rid of any unclaimed personal items left in our agency.
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Getting Here

Parking Information

There is metered parking available on Varick and Hudson Streets near the Federal Building. There are also parking garages and lots nearby. Parking rates may change without notice. 

Last Updated: January 10, 2024