New Orleans Passport Center

COVID-19 Update: Know Before You Apply For A U.S. Passport

If you are thinking about applying for or renewing a U.S. passport now for international travel, please read the Department of State's current international travel advisory. Because of public health measures to prevent the spread of COVID-19, we have extremely limited U.S. passport operations.

If you apply or renew now, you will experience significant delays of several months to receive your U.S. passport and the return of your citizenship evidence documents (such as birth certificates or naturalization certificates). Unless you have a life-or-death emergency, please wait until we resume normal operations to apply for or renew your passport.

Learn more on our COVID-19 Update page and our Frequently Asked Questions page.                  

Do you need a passport for international travel in one week or less? You might be eligible for an appointment at a passport agency. Requirements are below.

Hours: 
8:00 a.m. to 3:30 p.m.
Monday through Friday

By Appointment Only
Closed Federal Holidays

Mailing Address:
U.S. Department of State
New Orleans Passport Center
CA/PPT/NO
44132 Mercure Cir.
PO Box 1115
Sterling, VA 20166-1115

 
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How to Apply at a Passport Agency

1. Find out if you're eligible

To apply at this passport agency, you must:

  • Be traveling internationally in 1 week or less
  • Be able to show printed proof of international travel (such as your flight itinerary, hotel reservation, cruise tickets, or international car insurance)
  • Pay the $60 expedite fee in addition to the regular application fees
  • Make an appointment
  • Please note: this center prints passport books but cannot print passport cards on site.

You may also come into a passport agency if we need to correct a printing error in your recently-issued passport. No appointment is necessary and no fee will be charged.

If you have a life-or-death emergency, please see Life-or-Death Emergencies.

If you don't meet the requirements, please see Where to Apply for other options.

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2. Collect all your application materials

  • Appointment confirmation number
  • Printed proof of international travel
    • Examples: Flight receipt, flight itinerary, hotel reservation, cruise tickets, international car insurance
  • Completed form(s)*
  • All required supporting documents*
  • One passport photo
  • Application fee and expedite fee. We accept:
    • Major credit cards
    • Debit/Check card (not ATM cards)
    • Cash (Exact amount only- no change provided)
    • Checks
    • Bank Draft or Money order
  • If you are applying for a child under 16, both parents and child must be present to apply. You must submit documentation that shows parental relationship to that of the child applying for a passport.  See Children Under 16 for a full list of requirements and documents.

*The agency accepts all forms for first-time and renewal customers. Not sure what forms or supporting documents you need? Start at the Passport Application Wizard.

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3. Make an appointment

You must make an appointment to apply at a passport agency. Be sure to write down your appointment confirmation number.

To make an appointment, visit the Online Passport Appointment System.

You may also call 1-877-487-2778 or 1-888-874-7793 (TDD/TTY), se habla español.

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4. Arrive early to your appointment

  1. We suggest you arrive 30 minutes early to go through security screening. Weapons, food, and drinks (except water in a sealable bottle) are not allowed.
  2. Take the elevator to the 13th floor, Suite 1300.
  3. Check in at the Information Desk. Give them your appointment confirmation number to verify your appointment.
  4. Be seated and wait until we call your number.
  5. When we call your number, go to your assigned window.
  6. A Department of State employee will review your application and supporting materials and discuss available delivery options.

Please note: We may not see you exactly at your appointment time.

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Getting Here

Parking Information

Paid parking is available in the One Canal Place parking garage, as well as in several lots nearby.