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Dallas Passport Agency

Agency Mask Requirement

You must continue to wear a mask or face covering while in a federal building or office, including in states where a mask mandate has been lifted. For details, see the Presidential Executive Order issued January 20, 2021. The Dallas Passport Agency continues to require appointments for in-person service. Your appointment must be within 72 hours (3 business days) of your international travel date. To make an appointment, follow the steps detailed on this webpage.

Know Before You Go: Travel Advisories for Out-of-State Customers

  • In response to increased rates of COVID-19 transmission, many states have travel advisories for anyone traveling from states that have a significant degree of community-wide spread of COVID-19.
  • The advisories may require out-of-state travelers to self-quarantine for up to 14 days. Other states may require a negative test for COVID-19 before out-of-state travelers can enter. Exceptions may apply for transiting through the state by car, train, bus, or airplane.
  • Customers who want to schedule an appointment at an agency or center that is located out of state should check for travel advisories in the state where the passport agency or center is located.

Information for Customers in the McKinney and Plano, TX Commuting Areas

If you're traveling internationally in more than 3 weeks, you can apply in person for your U.S. passport at an acceptance facility in the McKinney and Plano, TX commuting areas which are listed below. If you're eligible to renew your passport by mail, then you do not need to visit an acceptance facility.

These 2 facilities are open for extended hours and require appointments:

  1. Frisco Public Library: Closed Mon; Tue-Fri, 5pm-8pm; Sat, 11am-6pm; Sun, 1pm-6pm. Visit the library's website to make an appointment.
  2. Plano Main Post Office: Mon-Fri, 9am-2pm.  Use the USPS online appointment tool or call 1-844-661-8730 to make an appointment.

These 8 facilities require appointments:

  1. McKinney Post Office: Mon-Fri, 10am-3pm
  2. Frisco Post Office: Mon-Fri, 10am-1pm and 2pm-3pm
  3. Richardson Main Post Office: Mon-Fri, 10:30am-3:30pm
  4. Garland Main Post Office: Mon-Fri, 11am-4pm
  5. Plano Coit Post Office: Mon-Fri, 9am-2pm
  6. Nevada Post Office: Mon-Fri, 9am-12pm and 1pm-3pm
  7. Allen Post Office: Mon-Fri, 10am-3pm
  8. Blue Ridge Post Office: Mon-Fri, 8:30am-12pm and 1pm-3pm

Use the USPS online appointment tool or call 1-844-661-8730 to make an appointment to apply for a passport at one of these U.S. Post Offices. 

Hours: 
8:00 a.m. to 3:00 p.m.
Monday through Thursday

9:00 a.m. to 3:00 p.m. 
Friday

By Appointment Only
Closed Federal Holidays

Mailing Address:
U.S. Department of State
Dallas Passport Agency
CA/PPT/DA
44132 Mercure Cir.
PO Box 1059
Sterling, VA 20166-1059

 
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How to Apply at a Passport Agency

1. Find out if you're eligible

To apply at this passport agency, you must meet all of the following requirements:

  • Make an appointment online or by calling us at 1-877-487-2778. The Department of State does not charge a fee to make appointments.
  • Be traveling internationally within 72 hours (3 business days)
  • Be able to show printed proof of international travel (such as your flight itinerary, hotel reservation, cruise tickets, or international car insurance)
  • Pay the $60 expedite fee in addition to the regular application fees.
  • Note: you can schedule your appointment up to 2 weeks before your international travel but the date of your appointment must be within 3 business days of your international travel. If you need a foreign visa, the date of your appointment must be within 10 business days of your international travel.

If you have a life-or-death emergency, please see Life-or-Death Emergencies. If you don't meet the requirements for an appointment, please see Where to Apply for other options.

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2. Collect all your application materials

 
  • Appointment confirmation number
  • Printed proof of international travel
    • If you are flying internationally, you must provide a flight receipt or an itinerary. If you are traveling by land or sea to Canada, Mexico, Bermuda, or the Caribbean, you can provide a hotel reservation, cruise tickets, or international car insurance.
  • Completed form(s)*
  • All required supporting documents*
  • One passport photo
  • Application fee and expedite fee. We accept:
    • Major credit cards
    • Debit/Check card (not ATM cards)
    • Cash (exact amount only- no change provided)
    • Checks
    • Bank Draft or Money order
  • If you are applying for a child under 16, both parents and child must be present to apply. You must submit documentation that shows parental relationship to that of the child applying for a passport.  See Children Under 16 for a full list of requirements and documents.

*The agency accepts all forms for first-time and renewal customers. Not sure what forms or supporting documents you need? Start at the Passport Application Wizard.

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3. Make an appointment

You must make an appointment to apply at a passport agency. Be sure to write down your appointment confirmation number.

To make an appointment, visit the Online Passport Appointment System.

You may also call 1-877-487-2778 or 1-888-874-7793 (TDD/TTY), se habla español.

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4. Arrive early to your appointment

Customers are required to wear face coverings to be able to enter the agency.
  1. We suggest you arrive 15 minutes early to go through security screening. You must show valid government ID to enter the building. Weapons, food, and drinks (except water in a sealable bottle) are not allowed.
  2. No more than 15 minutes prior to your appointment time, take the elevator to the 11th floor, Suite 1120.
  3. Check in at the Information Desk. Give them your appointment confirmation number to verify your appointment.
  4. Be seated and wait until we call your number.
  5. When we call your number, go to your assigned window.
  6. A Department of State employee will review your application and supporting materials and discuss available delivery options.

Please note: We may not see you exactly at your appointment time.

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Getting Here

Parking Information

There are parking lots on the corner of Commerce and S. Griffin St. in front of the Federal building; behind the Federal building at S. Griffin and Jackson St.; and at S. Griffin and Wood Street.

Daily parking rates in the area range from $6 – $10 depending on location. Parking rates subject to change without notice.

Información en español

Make An Appointment

Visit the Online Passport Appointment System or

 

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Call 1-877-487-2778 or TDD/TTY 1-888-874-7793. Available 24/7. Se habla español.

Helpful Links for Applying in Person

Passport Photos

Passport Forms

Passport Fees

Children Under 16

Children 16 and 17

Change of Sex Marker

Passport Card

Applying Outside the United States

Handouts You Can Print on How to Apply - Chinese and Spanish

Chinese - Adult Passport Information Card 
PDF

Chinese - Child Passport Information Card 
PDF

Spanish - Adult Passport Information Card
PDF

Spanish - Child Passport Information Card 
PDF

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