Connecticut Passport Agency

COVID-19 Update: Phase One of Reopening

On Thursday, June 11, this passport agency entered phase one of our three-phase reopening plan. During phase one, we will continue to prioritize customers who need a passport in the next 72 hours for a life-or-death emergency only. You must make an appointment. Customers must wear cloth face coverings in all common areas, including our lobbies, and observe strict social distancing.

A limited number of our employees will return to work allowing us to resume processing a limited number of applications we already received. We recommend customers wait to submit new or renewal applications as delays will continue in phase one. 

Learn more about our current operations and plans to reopen in phases on our COVID-19 Update page or our Frequently Asked Questions page.

Parking Restrictions

Due to construction at a building next to our passport agency, we have no parking spaces available to customers. On the day of your appointment, we recommend you take public transportation or park in one of several nearby public parking garages.

Arriving by Public Transportation: Taxi and bus services are available at the Stamford Transportation Center (STC). Alternate parking is available at the STC located one-half mile from the passport agency at 30 South State Street (at Washington Blvd). Click here for more information about Metro North service to and from Stamford Station, as well as public parking fees and public transit connections.

In addition to public transportation available in downtown Stamford, a free trolley service is available to shuttle the public from municipal garages to local points of interest with stops near the agency. Click here to see the trolley hours of operation and established routes. The closest trolley stop the agency is located in front of Fairway Market, located 1 block from the agency.

Arriving by Car: If you must drive to the agency, plan ahead and use one of the public parking garages in Stamford. Under Connecticut state law, you cannot idle, or remain in your car while it is running, outside the passport agency. Applicants may be dropped off in front of either of our two customer entrances: on Canal Street or at the rear of the building. Vehicles displaying valid handicap placards may park in the rear lot behind the building if designated spaces are available.

Please note we have two customer entrances: one is on Canal Street and the other is at the rear of the building.

Hours: 
8:00 a.m. to 3:00 p.m.
Monday, Tuesday,
Wednesday, and Friday

10:00 a.m. to 3:00 p.m.
Thursday

By Appointment Only
Closed Federal Holidays

Mailing Address:
U.S. Department of State
Connecticut Passport Agency
CA/PPT/CT
44132 Mercure Cir.
PO Box 1052
Sterling, VA 20166-1052

 

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How to Apply at a Passport Agency

1. Find out if you're eligible

If you have a life-or-death emergency, please see Life-or-Death Emergencies.

 
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2. Collect all your application materials

We have an online form filler so you can fill out your form and print it before you arrive for your appointment. You can also print a PDF of your form and complete your form by hand in blue or black ink before you arrive. Both these options reduce the amount of time you spend in our lobby on the day of your appointment. While we have forms available in our lobby, we ask that you bring your own blue or black ink pen to protect the health of other customers and our employees.
  • Appointment confirmation number
  • Printed proof of international travel
    • Examples: Flight receipt, flight itinerary, hotel reservation, cruise tickets, international car insurance
  • Completed form(s)*
  • All required supporting documents*
  • One passport photo
  • Application fee and expedite fee. We accept:
    • Major credit cards
    • Debit/Check card (not ATM cards)
    • Cash (exact amount only- no change provided)
    • Checks
    • Bank Draft or Money order
  • If you are applying for a child under 16, both parents and child must be present to apply. You must submit documentation that shows parental relationship to that of the child applying for a passport.  See Children Under 16 for a full list of requirements and documents.

*The agency accepts all forms for first-time and renewal customers. Not sure what forms or supporting documents you need? Start at the Passport Application Wizard.

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3. Make an appointment

You must make an appointment to apply at a passport agency. Be sure to write down your appointment confirmation number.

To make an appointment, visit the Online Passport Agency Appointment System.
 
You may also call 1-877-487-2778 or 1-888-874-7793 (TDD/TTY), se habla español.
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4. Arrive early to your appointment

Customers are required to wear face coverings to be able to enter the agency.
 
*Please use the Canal Street Entrance to enter the passport agency.
  1. We suggest you arrive 30 minutes early to go through security screening. Weapons, food, and drinks (except water in a sealable bottle) are not allowed.
  2. Check in at the Check In Window. Give them your appointment confirmation number to verify your appointment.
  3. Be seated and wait until we call your number.
  4. When we call your number, go to your assigned window.
  5. A Department of State employee will review your application and supporting materials and discuss available delivery options.

Please note: We may not see you exactly at your appointment time.

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Getting Here

Parking Information

Parking is available throughout downtown Stamford within one mile of the agency.