San Francisco Passport Agency

Hours: 
7:30 a.m. to 4:00 p.m.
Monday, Tuesday, Wednesday, and Friday

9:30 a.m. to 4:00 p.m.
Thursday

By Appointment Only
Closed Federal Holidays

Mailing Address:
U.S. Department of State
San Francisco Passport Agency
CA/PPT/SF
44132 Mercure Cir.
PO Box 1143
Sterling, VA 20166-1143

Application Numbers Start With:
57

 
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How to Apply at a Passport Agency

1. Find out if you're eligible

To apply at this passport agency, you must meet all of the following requirements:

  • If you have not yet applied, you must be traveling internationally within 14 calendar days. 
  • If you have already applied, you must be traveling internationally within 5 calendar days.  
  • Be able to show printed proof of international travel (see examples in the 'Collect all your application materials' section below on this page).
  • Pay the $60 expedite fee in addition to the regular application fees.
  • Note: your appointment must be within 14 calendar days of your international travel if you have not yet applied, or 5 calendar days if you have already applied. If you need a foreign visa, the date of your appointment must be within 28 calendar days of your international travel.

If you have a life-or-death emergency, please see Life-or-Death Emergencies. If you don't meet the requirements for an appointment, please see Where to Apply for other options.

We do not charge a fee to make appointments. If you asked to pay for an appointment, you should consider the request to be fraudulent. We are not affiliated with any third-party appointment booking services. We may not be able to honor appointments booked via third parties. Do not attempt to book duplicate appointments.

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2. Collect all your application materials

  • Printed confirmation of your appointment
  • Printed proof of international travel
    • If you are flying internationally, you must provide a flight receipt or an itinerary. If you are traveling by land or sea to Canada, Mexico, Bermuda, or the Caribbean, you can provide a hotel reservation, cruise tickets, or international car insurance.
  • Completed form(s)*
  • All required supporting documents
  • One passport photo
  • Application fee and expedite fee
    • Pay using a credit or debit card, or a prepaid card that is not linked to a line of credit or bank account. 

*We accept all forms for first-time and renewal customers. Not sure what forms or supporting documents you need? Start at the Passport Application Wizard.

 

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3. Make an appointment

We have different steps to make an appointment if you have not yet applied for a passport or you have already applied. 

I have not yet applied

  1. Go to our Online Passport Appointment System.
  2. Enter information about your travel plans to see if you qualify for an appointment. You may make an appointment for up to 7 members of your household.
  3. Enter your email address. We will email you a code which you must enter to continue making an appointment. Check your junk or spam folder if you do not see the code in your inbox.
  4. Enter your mobile phone number. We will send you an SMS text message with another code you must enter to continue making an appointment.
  5. Complete the process of scheduling your appointment and check your email for a message confirming the details of your appointment. The system will hold your appointment for 15 minutes. If you do not confirm your appointment within 15 minutes, you will need to restart the process of making an appointment.
  6. If you need to cancel or change the appointment you booked online, click the link in the confirmation email to access information about your appointment. Please note if you booked your appointment over the phone, you must forward the email you received confirming your appointment to NPIC@state.gov with “Cancel my Appointment” in the subject line. 

I have already applied

Call 1-877-487-2778 from 8:00 a.m. to 10:00 p.m. Eastern Time on Mondays through Fridays, or on Saturdays and Sundays from 10:00 a.m. to 3:00 p.m. Our appointment line is closed on federal holidays. 

If you are traveling in the next 6 to 14 days, we will notify the agency processing your application of your date of travel. If you are traveling within 5 days, we will attempt to make an appointment for you. 

Se habla español. If you are deaf or hard of hearing, call 1-888-874-7793 for TDD/TTY teletype services. 

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4. Arrive early to your appointment

 

  1. Please enter the building through the Golden Gate Ave entrance.
  2. We suggest you arrive 15 minutes early to go through security screening. You must show valid government ID to enter the building. Weapons (including knives of any size and pepper spray), food, and drinks (except water in a sealable bottle) are not allowed. Anticipate a line at the building entrance.
  3. Take the elevator to the 3rd floor.
  4. Check in at the Information Desk. Give them your appointment confirmation number to verify your appointment.
  5. Be seated and wait until we call your number.
  6. When we call your number, go to your assigned window.
  7. A Department of State employee will review your application and supporting materials and discuss available delivery options.

Please note: We may not see you exactly at your appointment time.

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Getting Here

Parking Information

There is no public parking available at 450 Golden Gate. There are several parking garages in the area at 355 McAllister St and 376 Larkin St.

Last Updated: November 28, 2023