Los Angeles Passport Agency

Physical Address:
West L.A. Federal Building
11000 Wilshire Blvd., Suite 1000
Los Angeles, CA 90024-3602

(At the intersection of Wilshire Blvd. and Veteran Ave.)

7:00 a.m. to 3:00 p.m.
Mondays through Fridays

By appointment only
Closed federal holidays

Mailing Address:
U.S. Department of State
Los Angeles Passport Agency
44132 Mercure Cir.
PO Box 1087
Sterling, VA 20166-1087

Application Numbers Start With:



How to Apply at a Passport Agency

1. Find out if you're eligible

To apply at this passport agency, you must:

  • Have international travel within 14 calendar days. 
    • If you need a foreign visa, your appointment must be within 28 calendar days of your travel.
  • Show printed proof of international travel. See examples in the 'Collect all your application materials' section below on this page.
  • Pay the $60 expedite fee with your application fees.

If you have a life-or-death emergency, please see Life-or-Death Emergencies. If you don't meet the requirements for an appointment, request expedited service.

We do not charge a fee to make appointments. If you asked to pay for an appointment, you should consider the request to be fraudulent. We are not affiliated with any third-party appointment booking services. We may not be able to honor appointments booked via third parties. Do not attempt to book duplicate appointments.


2. Collect all your application materials

  • Printed confirmation of your appointment
  • Printed proof of international travel
    • Flying: show a flight receipt or an itinerary
    • Driving or taking a boat to Canada, Mexico, Bermuda, or the Caribbean: show a hotel reservation, cruise or bus tickets, or international car insurance
  • Fill out your form(s) online and print it 
  • All required supporting documents
  • One passport photo
  • Application fee and expedite fee. We accept:
    • Major credit cards
    • Debit/check card (not ATM cards)
    • Digital wallet payments such as Apple, Google, or Samsung Pay
    • Checks or money orders. Make payable to the U.S. Department of State.
    • Cash (Exact amount only - no change provided)

Other information

  • If you are applying for a child under 16, both parents or guardians and your child must come to the appointment. 
  • You may bring someone else with you to your appointment. Examples include an attorney, an interpreter, or a family member.
  • We accept all forms for first-time and renewal customers. Not sure what forms or supporting documents you need? Start at the Passport Application Wizard.



3. Make an appointment

Follow these steps:

I have not yet applied

  1. Go to our Online Passport Appointment System.
  2. Enter information about your travel plans to see if you qualify for an appointment. You may make an appointment for up to 7 members of your household.
  3. Enter your email address. We will email you a code which you must enter to continue making an appointment. Check your junk or spam folder if you do not see the code in your inbox.
  4. Enter your mobile phone number. We will send you an SMS text message with another code you must enter to continue making an appointment.
  5. Finish scheduling your appointment. Check your email for a message confirming the details of your appointment. The system will hold your appointment for 15 minutes. If you do not confirm your appointment within 15 minutes, start over.
  6. If you need to cancel or change the appointment, click the link in the confirmation email to get information about your appointment. If you made an appointment over the phone, forward the email you got to NPIC@state.gov with “Cancel my Appointment” in the subject line. 

I have already applied

Call 1-877-487-2778 from 8:00 a.m. to 10:00 p.m. Eastern Time on Mondays through Fridays, or on Saturdays and Sundays from 10:00 a.m. to 3:00 p.m. We close on federal holidays. 

Se habla español. If you are deaf or hard of hearing, call 1-888-874-7793 for TDD/TTY teletype services. 


4. Arrive early to your appointment

Follow these steps:
  1. Arrive 15 minutes early to go through security screening. You must show valid government ID to enter the building.  
  2. You cannot bring weapons, food, and drinks (except water in a sealable bottle).
  3. Come to the outside visitor's entrance. Check in at the information desk on the 1st floor, Suite 1000. Provide your appointment confirmation number.
  4. Be seated and wait until we call your number. We may not see you exactly at your appointment time.
  5. When we call your number, go to your assigned window.
  6. We will review your application and supporting materials. We will discuss options for picking up or delivering your passport.



Getting Here

Parking information

You can park in free visitor spaces on the Veteran Avenue side of the building. There is road construction in the visitor parking area. Please drive carefully.

There is also metered parking available near the agency. The fees to park may change without notice. 

Last Updated: April 4, 2024