Hours:
7:30 a.m. to 3:00 p.m.
Mondays through Fridays
By appointment only
Closed federal holidays
Mailing Address:
U.S. Department of State
Houston Passport Agency
CA/PPT/HN
44132 Mercure Cir.
PO Box 1080
Sterling, VA 20166-1080
Application Numbers Start With:
79
How to Apply at a Passport Agency
To apply at this passport agency, you must:
- Have international travel within 14 calendar days.
- If you need a foreign visa, your appointment must be within 28 calendar days of your travel.
- Show printed proof of international travel. See examples in the 'Collect all your application materials' section below on this page.
- Pay the $60 expedite fee with your application fees.
If you have a life-or-death emergency, please see Life-or-Death Emergencies. If you don't meet the requirements for an appointment, request expedited service.
We do not charge a fee to make appointments. If you asked to pay for an appointment, you should consider the request to be fraudulent. We are not affiliated with any third-party appointment booking services. We may not be able to honor appointments booked via third parties. Do not attempt to book duplicate appointments.
February 2025 Notice: We are in the process of updating our paper forms and we may not be able to provide you a form at your appointment. You must fill out your form and print it before you come to a passport agency. Go to our
Passport Forms page for the current forms. If you do not bring your own form to your appointment, you may experience delays getting your passport.
- Printed confirmation of your appointment
- Printed proof of international travel
- Flying: show a flight receipt or an itinerary
- Driving or taking a boat to Canada, Mexico, Bermuda, or the Caribbean: show a hotel reservation, cruise or bus tickets, or international car insurance
- Fill out your form(s) online and print it
- All required supporting documents for the form(s)
- One passport photo
- Application fee and expedite fee.
- Major credit cards
- Debit cards (not ATM cards)
- Contactless payments such as Apple Pay, Google Pay, or Samsung Pay
Other information
- If you are applying for a child under 16, both parents or guardians and your child must come to the appointment.
- You may bring someone else with you to assist you with applying. Examples include an attorney, an interpreter, or a family member.
- We accept all forms for first-time and renewal customers. Not sure what forms or supporting documents you need? Start at the Passport Application Wizard.
- Print our Social Story to prepare for your appointment. A social story shows social situations and may help customers who are on the autism spectrum.
Follow these steps:
I have not yet applied
- Go to our Online Passport Appointment System.
- Enter information about your travel plans to see if you qualify for an appointment. You may make an appointment for up to 7 members of your household.
- Enter your email address. We will email you a code which you must enter to continue making an appointment. Check your junk or spam folder if you do not see the code in your inbox.
- Enter your mobile phone number. We will send you an SMS text message with another code you must enter to continue making an appointment.
- Finish scheduling your appointment. Check your email for a message confirming the details of your appointment. The system will hold your appointment for 15 minutes. If you do not confirm your appointment within 15 minutes, start over.
- If you need to cancel or change the appointment, click the link in the confirmation email to get information about your appointment. If you made an appointment over the phone, forward the email you got to NPIC@state.gov with “Cancel my Appointment” in the subject line.
I have already applied
Call 1-877-487-2778 from 8:00 a.m. to 10:00 p.m. Eastern Time on Mondays through Fridays, or on Saturdays and Sundays from 10:00 a.m. to 3:00 p.m. We close on federal holidays.
Se habla español. If you are deaf or hard of hearing, call 1-888-874-7793 for TDD/TTY teletype services.
Follow these steps:
- Arrive 15 minutes early.
- You cannot bring weapons, food, drinks (except water in a sealable bottle), pocket knives, scissors, or cigarette lighters.
- Go to the 1st floor of the building to go through security screening.
- After passing through security screening, take the last set of elevators to the 4th floor.
- Listen for instructions from staff, and check in at the information desk. Give them your appointment confirmation information, and show your application and supporting documents.
- Be seated and wait until we call your number. We may not see you exactly at your appointment time.
- When we call your number, go to your assigned window.
- We will review your application and supporting materials. We will discuss options for picking up or delivering your passport.
Getting Here
- You can park near the agency in several locations. which cost an average of $10.
- You can also park in metered parking spaces on Pierce Street behind our building.
- Be aware that some individuals may attempt to scam you and illegally attempt to collect parking fees from you. Only pay for parking online, or pay using a meter or machine. The city of Houston and local parking lots enforce parking rules. Pay close attention to signage and meter timeframes so your vehicle is not booted or towed.
We work to provide equal access to services at our agency. Learn more on our Applying for a Passport with a Disability page.
When you visit our agency, ask security officers or agency employees if you need help. We have an accessible entrance, restroom, and lobby:
- Entrance: We have two entrances to our building with automatic doors that can be opened by pushing a button.
- Restrooms: We have accessible restrooms available on the first and fourth floors. The bathrooms on the first floor include automatic doors.
- Public Lobby: Use one of the elevators to access our agency located on the fourth floor. In our agency, window #20 is accessible for customers who cannot stand while submitting a passport application.
We have devices and tools to help customers with disabilities complete passport applications. When you check in, let an employee know that you want to use one of these tools. These tools may include assistive tablets, pens, magnifiers, or communication devices.
If you have questions or want to confirm an agency has a device for your needs, call us at 1-877-487-2778. If you are deaf or hard of hearing, call 1-888-874-7793 for TDD/TTY teletype services.
Last Updated: September 18, 2024
