Passport Agencies

COVID-19 Update: Phased Reopening

As of Tuesday, September 8, a total of 11 passport agencies and centers are in phase two and 15 agencies and centers in phase one of our three-phase reopening plan. The full list is on this page.

During phase one and two, we will continue to prioritize customers who need a passport in the next 72 hours (3 business days) for a life-or-death emergency only. You must make an appointment. During phase two, most staff will return to the agency and we will be able to resume processing more of the applications we already received. Customers must wear cloth face coverings in all common areas, including our lobbies, and observe strict social distancing. We recommend customers wait to submit new or renewal applications as delays will continue in phase one and two. 

Learn more about our current operations and plans to reopen in phases on our COVID-19 Update page or our Frequently Asked Questions page.

Our Locations

  • Charleston Passport Center
    Status: Phase One on August 17

    The Center has entered phase one of our three-phase reopening plan. Since it first opened in 2000, the Center has been closed to the public so you cannot make an appointment for in-person service at this facility. However, the Center continues to be a high volume passport processing center.  During phase one, more staff will return to the on-site work location and the Center will continue to process applications beginning with the oldest applications received. If you received a letter from the Center requesting additional information to continue processing your application, please respond to the address provided on the letter.


Map of our Locations

WEAPONS PROHIBITED AT ALL PASSPORT AGENCIES – Title 18, United States Code, Section 930 – Federal law prohibits the knowing possession or the causing to be present of firearms or other dangerous weapons in Federal facilities and Federal court facilities by all persons not specifically authorized by Title 18 U.S.C., Section 930(c). Violators shall be subject to fine and/or imprisonment for periods of up to five (5) years.

PLEASE NOTE: Food or drinks (except for water in a sealable bottle) are not allowed in an agency.