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Passport Services During Lapse in Appropriations

U.S. Passports

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Apply For or Renew My Passport

Refund of Expedite Passport Fee

Service Commitment

Our Expedited Service commitment is to process your passport application within 8 business days from the time we receive your application at a passport agency (or at the point you request expedited service). If this service commitment is not met, you can request a refund the Expedited Service fee.

 

Request a refund of the expedite fee, if:

  • You paid the $60 fee for expedite service when you applied, and
  • You have reason to believe that you did not receive expedited service.  

If you applied at a passport acceptance facility or through the mail, you can determine when your application was received at a passport agency by contacting the National Passport Information Center at 1-877-487-2778.   

 

How to Request a Refund of the Expedite Fee

Refund requests by email:
Email RefundsAtPassportServices@State.gov with the following information:

  • Your full name
  • Your date of birth
  • Your mailing address

Refund requests by mail:
Mail your refund request, along with the above information, to:

Service Refund
Department of State
2999 Passport PL
Washington, D.C. 20522-2999

It takes about 4 weeks to receive your refund once the request has been approved.

IMPORTANT NOTE: We consider refund requests on a case-by-case basis. We cannot refund passport execution fees, nor compensate applicants for missed travel. We cannot refund passport application fees except in very limited circumstances outlined in 22 C.F.R. § 51.53(a).

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Archived Expedited at an Agency Service Commitment
As ofProcessing Time
Dec 01, 20168 Days
Nov 01, 20165 Days
Dec 01, 20158 Days
Oct 26, 20155 Days
Jan 01, 20158 Days
Nov 01, 20145 Days
Feb 26, 20148 Days
Jun 16, 20085 Days