Consular Information for Americans Regarding the Venezuela Earthquakes
Americans in areas affected by the recent earthquakes in Venezuela should follow the latest guidance from the U.S. Department of State and the U.S. Embassy in Caracas. Americans in Venezuela can reach the Department 24/7 at +1-202-501-4444 for assistance. Family and friends in the United States who are concerned about American loved ones in Venezuela can call us toll free at +1-888-407-4747.
Receive the latest information
- U.S. Citizens traveling or residing in Venezuela should enroll in our Smart Traveler Enrollment Program (STEP). It is a free service that sends you email updates and safety and security alerts from the U.S. Embassy.
- Follow the “U.S. Department of State - Security Updates for U.S. Citizens” channel on WhatsApp. Download WhatsApp at whatsapp.com/download (link works only on mobile devices)
- Find detailed information including the latest STEP Alerts for Venezuela at travel.state.gov/destination
- Learn more about the U.S. response to the Venezuela earthquakes at www.state.gov/responding-to-venezuela-earthquakes.
Help abroad
Americans who need consular information or assistance can call the Department of State:
- +1-202-501-4444 (from abroad)
- +1-888-407-4747 (from the U.S. and Canada)
https://www.cdc.gov/earthquakes/about/index.html
U.S Embassy in Caracas
- Latest alerts issued by the U.S. Embassy in Caracas
- Latest Travel Advisory for Venezuela
Enroll in STEP
- If you are traveling outside the United States, you should enroll in the Department of State’s Smart Traveler Enrollment Program (STEP).
- STEP is a free service that sends you email updates and alerts from U.S. embassies and consulates abroad.
- Sign up at STEP.State.gov
Research your destination
When planning travel, carefully read our Travel Advisory, destination information, and any recent alerts at travel.state.gov/destination.