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Public Inquiry Form

Answers to many common questions can be found using our self-service tools. Please log into https://ceac.state.gov for your most current case status and for a list of any documents you are required to submit.

The latest updates for U.S. Embassies and Consulates, including operating status of the Consular Section, can be found at https://usembassy.gov. NVC cannot predict when Consular Sections will resume routine services, or when your case will be scheduled for an interview.

Please visit https://nvc.state.gov for answers to your frequently asked questions, and steps for visa processing.

Please note: responses to inquiries through the NVC Public Inquiry form will come from TSGSystem@tsg.state.gov. Please do not send inquiries directly to that address as they will not be received by the National Visa Center. Inquiries must be sent to the Public Inquiry form found at: https://nvc.state.gov/inquiry

This will be three letters, followed by ten numbers, For example: ABC2014123456

This is the person who is going to immigrate to the United States. Please enter the name as it appears on his or her passport.

Please enter the date of birth as it appears on the Principal Applicant's passport. If the passport does not show a day, choose the first of the month. If the passport does not show a month, choose January.

This is the person who is sponsoring the Principal Applicant. Please enter the name as it appears on his or her passport.

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Please enter the Attorney of Record's name as it appears on Form G-28.

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Important! Please double-check your email address. We can't write back to you without it!

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Thank you for your inquiry! A Customer Service Representative will reply to you by email as soon as possible. We review and reply to emails in the order in which they are received. Please visit nvc.state.gov/ask for current processing times.


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