Public Inquiry Form

Before submitting an inquiry, please note:

The U.S. Embassy or Consulate tells NVC which dates they are holding interviews. NVC fills these appointments on a first-in, first-out basis and cannot predict when an interview will be scheduled.

Visa interviews at many U.S. Embassies and Consulates have been delayed because of the global COVID-19 outbreak. For the most up-to-date information about any U.S. Embassy or Consulate's operating status, please visit their website at https://usembassy.gov.

Once complete, your case will remain at NVC until an appointment is scheduled, at which time we will send it to the appropriate U.S. Embassy or Consulate. We will notify the applicant, petitioner, and attorney (if applicable) when an appointment is scheduled.

For the most up-to-date case status, log into the Consular Electronic Application Center (CEAC) at https://ceac.state.gov/iv

To update the last contact date for cases actively processing at NVC, please continue to pay fees and submit the required documents. You can access https://ceac.state.gov/iv to do so.

Note: Responses to inquiries through the NVC Public Inquiry form will come from TSGSystem@tsg.state.gov. Please do not send inquiries directly to that address as they will not be received by the National Visa Center. Inquiries must be sent using the Public Inquiry form located at: https://nvc.state.gov/inquiry

Date of Birth formatting: please note that the date of birth on this form must be submitted following the (dd/Month/yyyy) format. For example: 01/June/1990.

This will be three letters, followed by ten numbers, For example: ABC2014123456

This is the person who is going to immigrate to the United States. Please enter the name as it appears on his or her passport.

Date of birth must be entered following the (dd/Month/yyyy) format. For example: 01/June/1990.

Please enter the date of birth as it appears on the Principal Applicant's passport. If the passport does not show a day, choose the first of the month. If the passport does not show a month, choose January.

This is the person who is sponsoring the Principal Applicant. Please enter the name as it appears on his or her passport.

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Please enter the Attorney of Record's name as it appears on Form G-28.

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Important! Please double-check your email address. We can't write back to you without it!

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Thank you for your inquiry! A Customer Service Representative will reply to you by email as soon as possible. We review and reply to emails in the order in which they are received. Please visit nvc.state.gov/timeframes for current processing times.


We could not send your email. Please try again later or contact us if you continue to experience issues.

Note: entering the date of birth with the wrong format will result in an error. Please make sure to enter the date of birth following the (dd/Month/yyyy) format. For example: 01/June/1990.