To send your question to the National Visa Center, please fill out this form and click the submit button at the bottom of the form.
Due to the global COVID-19 outbreak, NVC is currently working with reduced staff. During this time, we ask that you only contact us with urgent medical or humanitarian inquiries, or necessary case updates that are still pending.
During this period of reduced staffing, we will not be able to answer general questions such as case status.
These answers can be better found using our self-service tools. Please log into https://ceac.state.gov for your most current case status and for a list of any documents you are required to submit.
The latest updates for U.S. Embassies and Consulates, including operating status of the Consular Section, can be found at https://usembassy.gov.
NVC cannot predict when Consular Sections will resume routine services, or when your case will be scheduled for an interview.
Please visit https://nvc.state.gov for answers to your frequently asked questions, and steps for visa processing.