EMERGENCY ASSISTANCE FOR U.S. CITIZENS IN MEXICO
From Mexico: 800-681-9374 or 55-8526-2561
From the United States: 1-844-528-6611

U.S. Citizen Services Inquiries: Contact Form

U.S. Embassy Mexico City
Paseo de la Reforma 305
Colonia Cuauhtémoc
06500 Ciudad de México

U.S. Consulate General Ciudad Juarez
Paseo de la Victoria #3650
Fracc. Partido Senecú
32543 Ciudad Juárez, Chihuahua

U.S. Consulate General Guadalajara
Manuel Acuña 3410
Colonia Monraz
44670 Guadalajara, Jalisco  

U.S. Consulate General Hermosillo
Consulado General de los Estados Unidos de América en Hermosillo
Blvd. Navarrete 291 Colonia Raquet Club C.P. 83204
Hermosillo, Sonora, Mexico.

U.S. Consulate General Matamoros
Constitución No. 1
Colonia Jardín
87330 Matamoros, Tamaulipas

U.S. Consulate General Merida
Calle 60 No. 338-K x 29 y 31
Colonia Alcalá Martin
97050 Mérida, Yucatán

U.S. Consulate General Monterrey
Avenida Alfonso Reyes 150
Colonia Valle del Poniente
66196 Santa Catarina, Nuevo León

U.S. Consulate General Nogales
Calle San José s/n
Fracc. Los Álamos
84065 Nogales, Sonora

U.S. Consulate General Nuevo Laredo
Paseo Colon 1901
Colonia Madero
88260 Nuevo Laredo, Tamaulipas

U.S. Consulate General Tijuana
Paseo de las Culturas s/n
Mesa de Otay
Delegación Centenario
22425 Tijuana, Baja California

Consular Agencies

Acapulco
Hotel Continental Emporio
Costera M. Alemán 121 – Office 14
39670 Acapulco, Guerrero

Cancun
Blvd. Kukulcan Km 13 ZH
Torre La Europea, Despacho 301
77500 Cancún, Quintana Roo

Los Cabos
Las Tiendas de Palmilla L-B221, Km. 27.5 Carretera Transpeninsular
23406 San José del Cabo, Baja California Sur

Mazatlan
Playa Gaviotas 202, Local 10
Zona Dorada
82110 Mazatlán, Sinaloa

Oaxaca
Macedonio Alcalá 407, Office 20
68000 Oaxaca, Oaxaca

Piedras Negras
Abasolo 211, Local 3, Centro
26000 Piedras Negras, Coahuila

Playa del Carmen
Plaza Progreso, Local 33
Carretera Federal Puerto Juarez-Chetumal, Mz. 293 Lt. 1.
77710 Playa del Carmen, Quintana Roo

Puerto Vallarta
Paradise Plaza, Paseo de los Cocoteros 85 Sur, Local L-7
63732 Nuevo Nayarit, Nayarit

San Miguel de Allende
Plaza La Luciérnaga, Libramiento Jose Manuel Zavala 165, Locales 4 y 5
Colonia La Luciérnaga
37745 San Miguel de Allende, Guanajuato

U.S. Embassy Mexico City
U.S. Consulate General Ciudad Juarez
U.S. Consulate General Guadalajara
U.S. Consulate General Hermosillo
U.S. Consulate General Matamoros
U.S. Consulate General Merida
U.S. Consulate General Monterrey
U.S. Consulate General Nogales
U.S. Consulate General Nuevo Laredo
U.S. Consulate Tijuana
U.S. Consular Agency Puerto Vallarta
U.S. Consular Agency Mazatlan

Mexico is a party to the Hague Convention on the Service Abroad of Judicial and Extra Judicial Documents in Civil and Commercial Matters. Complete information on the operation of the Convention, including an interactive online request form are available on the Hague Conference website. Requests should be completed in duplicate and submitted with two sets of the documents to be served, and translations, directly to Mexico’s Central Authority for the Hague Service Convention. The person in the United States executing the request form should be either an attorney or clerk of court. The applicant should include the titles attorney at law or clerk of court on the identity and address of applicant and signature/stamp fields. In its Declarations and Reservations to the Convention, Mexico formally objected to service under Article 10 of the Hague Service Convention, and does not permit service via postal channels. While cases have been reported where U.S. courts have accepted alternative methods of service, Mexico's accession to the Hague Service Convention indicates that service through the Mexico Central Authority is the exclusive method available. For additional information see the Hague Conference Service Convention web page and the Hague Conference Practical Handbook on the Operation of the Hague Service Convention. See also Mexico’s response to the 2008 Hague Conference questionnaire on the practical operation of the Service Convention.

The United States and Mexico are also parties to the Inter-American Convention on Letters Rogatory and Additional Protocol. The U.S. Central Authority for the treaty is the U.S. Department of Justice, Civil Division, Office of Foreign Litigation, Washington, D.C.  Requests for service under the Inter-American Convention on Letters Rogatory and Additional Protocol may be sent to the U.S. Department of Justice's contractor, Process Forwarding International (PFI), for transmittal to the Mexican Central Authority.

Service on a Foreign State: See also our Service Under the Foreign Sovereign Immunities Act (FSIA) feature and FSIA Checklist for questions about service on a foreign state, agency or instrumentality.

Service of Documents from Mexico in the United States: See information about service in the United States on the U.S. Central Authority for the Service Convention page of the Hague Conference on Private International Law Service Convention site and Process Forwarding International (PFI)’s website for service under the Inter-American Convention and Additional Protocol.

Prosecution Requests: U.S. federal or state prosecutors should also contact the Office of International Affairs, Criminal Division, Department of Justice for guidance.

Defense Requests in Criminal Matters: Criminal defendants or their defense counsel seeking judicial assistance in obtaining evidence or in effecting service of documents abroad in connection with criminal matters may do so via the letters rogatory process.

Obtaining Evidence in Civil and Commercial Matters: Mexico is a party to the Hague Convention on the Taking of Evidence Abroad in Civil and Commercial Matters.  See the Hague Evidence Convention Model Letters of Request for guidance on preparation of the letter of request.  Requests for the compulsion of evidence under the Hague Evidence Convention are transmitted directly from the requesting court or person in the United States to the Mexican Central Authority and do not require transmittal via diplomatic channels.  Letters of Request and accompanying documents should be prepared in duplicate and translated into Spanish.  See Mexico’s Declarations and Reservations regarding the Hague Evidence Convention.  Mexico objected to the methods of obtaining evidence in article 17 and 18 of the Convention.  See also Mexico’s response to the 2008 Hague Conference questionnaire on the practical operation of the Hague Evidence Convention.  

Requests from Mexico to Obtain Evidence in the United States:  The U.S. Central Authority for the Hague Evidence Convention is the Office of International Judicial Assistance, Civil Division, Department of Justice, 1100 L Street N.W., Room 8102, Washington, D.C. 20530.

Voluntary depositions of U.S. citizen witnesses may be conducted in Mexico regardless of the nationality of the witness, provided no compulsion is used.  Voluntary depositions of Mexican and third country nationals require prior permission from the Mexican Central Authority for the Hague Evidence Convention.  Oral depositions or depositions on written questions may be taken on notice by U.S. consular officers or by private attorneys from the United States or Mexico at the U.S. Embassy, one of the U.S. Consulates or at another location such as a hotel or office.  If the services of a U.S. consular officer are required to administer an oath to the witness, interpreter and stenographer, such arrangements must be made in advance with the U.S. embassy directly.

Mexico is a party to the Hague Convention Abolishing the Requirement for Legalization of Foreign Public Documents. Mexico’s competent authority for the Hague Apostille Conventionwill authenticate Mexcian public documents with Apostilles.  For information about authenticating U.S. public documents for use in Mexico, see the list of U.S. Competent Authorities. To obtain an Apostille for a U.S. Consular Report of Birth Abroad of a Citizen of the United States of America, contact the U.S. Department of State, Passport Services, Vital Records Office.