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Instructions for Completing the Expedited Fee Refund Form

  1. You can complete this form if you applied for expedited service and did not receive your passport in the expedited service commitment published on this page on the date you applied. Scroll down this page to view archived expedited service commitments.
  2. On the form below, please include your full legal name as it appears on your passport application.
  3. Your Application Number is available by checking our Online Passport Status System or calling the National Passport Information Center
  4. Let us know in the Description field if you are requesting a refund for yourself or someone else.
  5. After you click Submit, you should receive an automated email at the email address you provided. Please do not submit a second, duplicate request for your refund because it will delay processing your original request.
  6. Once we receive your request, it will take us approximately X weeks to process your refund.

Expedite Refund Request Form

*Required Fields

Your must enter your first name here
Your must enter your middle name here
Your must enter your last name here
You must enter your email address here.
You must enter your phone number
You must enter your application number here.
You must enter your address
You must enter your city.
You must enter your state
You must enter your zip code.
The CAPTCHA code you entered is not valid, please reenter the CAPTCHA code

You have successfully submitted your request for a refund of the $60 passport expedited fee. Please check your email for a confirmation message. 

Due to a technical issue, we did not receive your request for a refund of the $60 passport expedited fee. Please double check all form fields and submit your form again. If the online form is not working for you after a second attempt, please email your information to RefundsAtPassportServices@state.gov

Making Progress on Passports during COVID-19

Every Thursday, we will publish U.S. passport statistics so you can track the weekly progress we are making as our agencies and centers safely work on applications. This week, 14 of our agencies and centers moved to phase one of our three phase reopening plan.

Week (Thursday-Wednesday) Applications Received Passports Awaiting Issuance Passports Issued
This Week (June 11-17) XXXXX X.XX million XXXXX
Last Week (June 4-10) 92,000 1.79 million 38,000
2 Weeks Ago (May 28-June 3) 66,000 1.26 million 11,000
Help us ensure an accurate count for the 2020 census

Applying in Person

Watch this video on how to apply in-person for an adult U.S. passport!

Picture Perfect Passport

Get some quick tips for a great passport photo in this video.

#BeginYourJourney

Are you planning your next adventure? Apply early for your passport and #BeginYourJourney!

October 14, 2020 Update

As of Wednesday, October 14, all passport agencies and centers are in one of the three phases of reopening. The full list is on this page. The phases describe how our staff are returning safely to work. In phase one, limited staff return to onsite work. In phase two, most staff return to onsite work. In phase three, all staff at an agency or center return to onsite work. 

All of our agencies and centers are processing passport applications. To prevent the spread of COVID-19 and protect our workforce and customers, we are prioritizing in-person appointments at our agencies and centers for customers who are traveling internationally in the next 72 hours (3 business days) due to a life-or-death emergency. We are also offering a limited number of appointments for customers who have urgent international travel in the next 72 hours (3 business days) for reasons other than a life-or-death emergency. Customers must wear cloth face coverings in all common areas, including our lobbies, and observe strict social distancing. 

Learn more about our current operations on our COVID-19 Update page.

To apply at a passport agency you must follow all of these requirements:

  • Make an appointment online or call us at 1-877-487-2778
  • Be traveling internationally within 72 hours (3 business days)
  • Be able to show printed proof of international travel (such as your flight itinerary, hotel reservation, cruise tickets, or international car insurance)
  • Pay the $60 expedite fee in addition to the regular application fees.
  • Note: you can schedule your appointment up to 2 weeks before your international travel but the date of your appointment must be within 3 business days of your international travel. If you need a foreign visa, the date of your appointment must be within 10 business days of your international travel.

COVID-19 Update: Phase Two of Reopening

As of Monday, July 6, this passport agency is entering phase two of our three-phase reopening plan. During phase two, most staff will return to the agency and we will be able to resume processing more of the applications we already received. Applications will be processed on a first in, first out basis, beginning with the oldest applications received.

While we will continue prioritizing customers who need a passport in the next 72 hours (3 business days) for a life-or-death emergency only, we will also offer more appointments for life-or-death emergencies. We will offer services at our agency by appointment only. Staff and customers should wear cloth face coverings in all common areas, including our lobbies, and continue to observe social distancing. During phase two, we recommend customers wait to submit new or renewal applications as delays will continue.

Learn more about our current operations and plans to reopen in phases on our COVID-19 Update page or our Frequently Asked Questions page.

COVID-19 Update: Phase One of Reopening

As of Friday, June 19, this passport agency is entering phase one of our three-phase reopening plan. During phase one, we will continue to prioritize customers who need a passport in the next 72 hours (3 business days) for a life-or-death emergency only. You must make an appointment. Customers must wear cloth face coverings in all common areas, including our lobbies, and observe strict social distancing.

A limited number of our employees will return to work allowing us to resume processing a limited number of applications we already received. We recommend customers wait to submit new or renewal applications as delays will continue in phase one. 

Learn more about our current operations and plans to reopen in phases on our COVID-19 Update page or our Frequently Asked Questions page.

COVID-19 Update: Phase One of Reopening

As of Monday, June 15, this passport agency is entering phase one of our three-phase reopening plan. During phase one, we will continue to prioritize customers who need a passport in the next 72 hours (3 business days) for a life-or-death emergency only. You must make an appointment. Customers must wear cloth face coverings in all common areas, including our lobbies, and observe strict social distancing.

A limited number of our employees will return to work allowing us to resume processing a limited number of applications we already received. We recommend customers wait to submit new or renewal applications as delays will continue in phase one. 

Learn more about our current operations and plans to reopen in phases on our COVID-19 Update page or our Frequently Asked Questions page.

COVID-19 Update: Phase One of Reopening

On Thursday, June 11, this passport agency entered phase one of our three-phase reopening plan. During phase one, we will continue to prioritize customers who need a passport in the next 72 hours (3 business days) for a life-or-death emergency only. You must make an appointment. Customers must wear cloth face coverings in all common areas, including our lobbies, and observe strict social distancing.

A limited number of our employees will return to work allowing us to resume processing a limited number of applications we already received. We recommend customers wait to submit new or renewal applications as delays will continue in phase one. 

Learn more about our current operations and plans to reopen in phases on our COVID-19 Update page or our Frequently Asked Questions page.

COVID-19 Update: Phase One of Reopening

On Thursday, June 11, this passport center entered phase one of our three-phase reopening plan. During phase one, we will continue to prioritize customers who need a passport in the next 72 hours (3 business days) for a life-or-death emergency only. You must make an appointment. Customers must wear cloth face coverings in all common areas, including our lobbies, and observe strict social distancing.

A limited number of our employees will return to work allowing us to resume processing a limited number of applications we already received. We recommend customers wait to submit new or renewal applications as delays will continue in phase one. 

Learn more about our current operations and plans to reopen in phases on our COVID-19 Update page or our Frequently Asked Questions page.

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Travel Advisory for States

  • In response to increased rates of COVID-19 transmission, several states and cities have placed travel advisories for anyone traveling from states that have a significant degree of community-wide spread of COVID-19.
  • The travel advisories may require travelers to self-quarantine for 14 days. Additionally, exceptions may apply for transiting through the state by car, train, bus, or airplane.
  • Customers who schedule an appointment at an agency/center that is located out of state should check for travel advisories of the state where the passport agency/center is located.
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How to Apply at a Passport Agency

1. Find out if you're eligible

To apply at this passport agency, you must meet all of the following requirements:

  • Make an appointment online or by calling us at 1-877-487-2778
  • Be traveling internationally within 72 hours (3 business days)
  • Be able to show printed proof of international travel (such as your flight itinerary, hotel reservation, cruise tickets, or international car insurance)
  • Pay the $60 expedite fee in addition to the regular application fees.
  • Note: you can schedule your appointment up to 2 weeks before your international travel but the date of your appointment must be within 3 business days of your international travel. If you need a foreign visa, the date of your appointment must be within 10 business days of your international travel.

If you have a life-or-death emergency, please see Life-or-Death Emergencies. If you don't meet the requirements for an appointment, please see Where to Apply for other options.

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3. Make an appointment

You must make an appointment to apply at a passport agency. Be sure to write down your appointment confirmation number.

To make an appointment, visit the Online Passport Appointment System.

You may also call 1-877-487-2778 or 1-888-874-7793 (TDD/TTY), se habla español.

Vacation vs. Staycation

Do you know if your passport is expiring soon? Watch this video to find out what might happen to you if you try to travel internationally and it's expired.

Applying if you're Deaf or Hard of Hearing

Watch this video to learn how to apply for or renew your passport if you're deaf or hard of hearing. 

Getting a Passport for your Child

Applying for your child’s U.S. passport? Watch this video!

How to Renew Your Passport

Not sure if you can renew your passport? John's story summarizes the requirements.

Resuming Passport Services During COVID-19

Watch this video to learn about our current operations during COVID-19 and plans to reopen in three phases.