• A
  • B
  • C
  • D
  • E
  • F
  • G
  • H
  • I
  • J
  • K
  • L
  • M
  • N
  • O
  • P
  • Q
  • R
  • S
  • T
  • U
  • V
  • W
  • X
  • Y
  • Z
  • All
Filter Countries

Contact U.S. Passports

Before you call, check our site to see if your question is answered.
  1. Frequently Asked Questions: Answers to your common questions.
  2. Renewing Online: Find contact information if you are having technical issues completing your online application.

I have already applied and have urgent travel

How our contact center can help you depends on your travel date:

I'm traveling in 5 days or less. I'm traveling in 6-14 days. I'm traveling in more than 14 days.
Call 1-877-487-2778. You must have an appointment to go in person to a passport agency or center. Appointments are limited and we cannot guarantee that one will be available. Call 1-877-487-2778. We will notify the agency processing your application of your date of travel and request that your passport is processed in time.
Do not call unless you applied in person or renewed by mail, and you are changing your mailing address, upgrading to expedited service, or requesting 1-2 day delivery of your completed passport. If you renewed online, complete these changes on your own in your MyTravelGov account up until the time your application is approved. We are working around the clock to issue your passport. Continue to check online for status updates.

I have not applied yet and have urgent travel

How our contact center can help you depends on your travel date:

I'm traveling in 14 days or less. I'm traveling in more than 14 days.
Call 1-877-487-2778. You must have an appointment to go in person to a passport agency or center. Appointments are limited and we cannot guarantee that one will be available. Do not call us unless you need a foreign visa within the next 28 days. 

Reminders for Contacting Us

  • Representatives are available Mondays through Fridays 8:00 a.m. to 10:00 p.m. Eastern Time, or on Saturdays and Sundays from 10:00 a.m. to 3:00 p.m. Eastern Time. We are closed on federal holidays.
  • Our primary number is 1-877-487-2778.
  • Se habla español.
  • If you are deaf or hard of hearing, call 1-888-874-7793 for TDD/TTY teletype services.
  • Contact your local U.S. embassy or consulate if you are applying outside the United States. 
  • Email us only if you need to cancel an appointment at a passport agency or center. Do not email us if you are requesting a status update or you have a travel emergency. Our email is NPIC@state.gov.

Feedback

If you have a compliment or a complaint, we want to hear from you. You can complete a Customer Survey Form and provide your feedback online. 

Website Issues

Complete our Website Issues form only if you are reporting a technical issue using this site such as a broken link or missing, incorrect, or unclear information. Do not complete this form if you have a question or issue with your MyTravelGov account or passport application. 

Last Updated: May 1, 2023