Interview Guidelines
Confirm your appointment with the U.S. Consulate General
Upon receipt of your appointment notification from NVC, you must reconfirm your NVC or KCC-assigned appointment at least one calendar week in advance of the scheduled appointment date in order to hold your slot. If you do not confirm before that deadline, your slot will be released to others waiting for an appointment. If you do not reconfirm in time but would still like to pursue your IV case, you must write to visahk@state.gov to request a new slot. Please note that you must do so within one year of your originally-scheduled appointment date in order to keep your case alive. Please also note that you may not be scheduled immediately for a new appointment but must join the queue of those waiting for slots to open up.
Sending documents to the U.S. Consulate General
If you need to send us any additional documents after your interview with a consular officer, please DO NOT mail them to us directly. Instead, bring the items to an SF Express courier office.
Rescheduling or cancelling your interview
If you are unable to attend your appointment, please contact us using our online Visa Inquiry Form. There may be a significant wait before the next available appointment, so please attempt to attend the date already assigned. For some family-based and employment preference visa categories, a visa became available within the month you have been scheduled by NVC. DV applicants should be aware that visas are numerically limited and must be issued by September 30 of the program year. There is no guarantee that a visa will still be available on the date of your rescheduled interview. Please carefully consult the Visa Bulletin before you decide to reschedule your interview.
Security screening procedures
All visitors to the U.S. Consulate in Hong Kong and Macau must follow certain security procedures. Any visitor who declines to be screened by U.S. Consulate security personnel will be unable to enter the consulate. To avoid delaying your entry and that of those in line behind you, please bring only what is required for your interview.
Accompanying Persons
Attorneys are not permitted to accompany clients into the waiting room or to their interview. The following persons may accompany a visa applicant to their interview:
- Interpreter: Applicants may bring ONE interpreter if they do not speak English, Cantonese or Mandarin well enough to participate in an interview.
- Special Needs Visitors: Applicants may bring ONE person to help if they are elderly, disabled, or a minor child.
Immigrant visa fees
If you have not paid all required fees to either the National Visa Center or via the appointment website, please be prepared to pay these fees on the day of your interview. Fees may be paid in cash in U.S. or Hong Kong dollars, or by credit/debit card (Visa, Master Card, American Express, Diners Club and Discover). Personal checks are not accepted. A combination of U.S. dollars and Hong Kong dollars will not be accepted. Please note that if you are found ineligible to receive a visa, the application fee cannot be refunded. A complete list of fees can be found here.
Do not make travel plans outside of Hong Kong
If your visa is approved, we will keep your passport at the consulate while we prepare your immigration packet and print a visa for your passport. If you live in Hong Kong Island, Kowloon, New Territories, Lantau, Chek Lap Kok or Ma Wan, we will return your passport to you later via courier services. For other locations, applicants must collect their immigrant visa packets from the SF Express office in Macau, Tsim Sha Tsui, Kwun Tong or Wanchai.
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