Interview Guidelines
Sending documents to the U.S. Embassy in Guatemala
If you need to send us any documents, please DO NOT mail them to us directly. Instead, visit ustraveldocs.com to set up your account with Cargo Expreso or email support-guatemala@ustraveldocs.com and ask for information on courier services. You may bring original documents (plus a photocopy for the embassy’s files) to your visa interview.
Rescheduling or cancelling your interview
If you are unable to attend your appointment, please email support-guatemala@ustraveldocs.com to select a new appointment date. There may be a significant wait before the next available appointment, so please attempt to attend the date already assigned. For some family and employment preference visa categories, a visa became available within the month you have been scheduled by NVC. There is no guarantee that a visa will still be available on the date of your rescheduled interview. Please carefully consult the Visa Bulletin before you decide to reschedule your interview. DV applicants should be aware that visas are numerically limited and must be issued by September 30 of the program year.
Security screening procedures
All visitors to the U.S. Embassy in Guatemala City must follow certain security procedures. Any visitor who declines to be screened by U.S. Embassy security personnel will be unable to enter the embassy. To avoid delaying your entry and that of those in line behind you, please bring only what is required for your interview. Please do not bring your phone or plan to have someone hold your phone for you. Please read the full list of prohibited items online.
Accompanying persons
Attorneys are not permitted to accompany clients into the waiting room or to their interview. The following persons may accompany a visa applicant to their interview:
- The petitioner.
- The guardian or parent of minors under age 18.
- Interpreter: Applicants may bring ONE interpreter if they do not speak English or Spanish well enough to participate in an interview.
- Special Needs Visitors: Applicants may bring ONE person to help if they are elderly, disabled, or a minor child.
Immigrant visa fees
If you have not paid all required fees to either the National Visa Center or via the appointment website, please be prepared to pay these fees on the day of your interview.
The Immigrant Visa fee is $325 per applicant. All fees may be paid in U.S. dollars or the equivalent in Quetzales. We accept cash and Visa, MasterCard, and American Express. We do not accept Discover card or Banrural debit cards. Please note that if you are found ineligible to receive a visa, the application fee cannot be refunded. A complete list of fees can be found here.
Do not make travel plans outside of Guatemala
If you need to send us any documents, please DO NOT mail them to us directly. Instead, visit ustraveldocs.com to set up your account with Cargo Expreso or email support-guatemala@ustraveldocs.com and ask for information on courier services. You may bring original documents (plus a photocopy for the embassy’s files) to your visa interview.
A consular officer can decide on a visa application only after reviewing the formal application and interviewing the applicant. There is no guarantee that you will receive a visa. Do not sell your house, car or property, resign from your job or make non-refundable flight or other travel arrangements until you have received your immigrant visa.
If more information is needed
Sometimes a consular officer is unable to decide on a visa application because he/she needs to review additional documents, or the case requires further administrative processing. When additional documents are requested, the consular officer will give you a refusal letter that asks you to submit additional documents. The letter will include instructions on how to send those documents to the embassy.
Administrative processing takes additional time after the interview. Most administrative processing is resolved within 60 days. However, the timing varies based on the circumstances of each case. Before inquiring about the status of administrative processing, please wait at least 60 days after your interview.
What happens after visa approval?
Passport, Visa, and Sealed Immigrant Packet – We will place your immigrant visa on a page in your passport. Please review your visa to make sure there are no spelling errors. We will also give you a sealed envelope containing documents that you must give to U.S. immigration authorities when you arrive in the United States for the first time. Do not open this envelope. You must carry it with you; do not put it in your checked luggage. If you receive X-rays during your medical examination, carry those with you and give them to the U.S. immigration authorities.
Note: Not all applicants will receive their passport with a visa package, MIV (Modern Immigrant Visa) case applicants no longer carry a sealed envelope with them.
USCIS Immigrant Fee – All individuals who are issued immigrant visas overseas must pay an Immigrant Fee to U.S. Citizenship and Immigration Services (USCIS) prior to traveling to the United States. This fee is for processing your residency status and printing your Permanent Resident Card. The only people exempt from paying this fee are children entering the United States under the Hague Process, returning residents, and people traveling on a K visa.
When You Should Travel – You must enter the United States before the expiration date on your visa, which is usually six (6) months from the date of your medical examination. Your visa cannot be extended, and all fees are nonrefundable. The principal applicant must enter before or at the same time as other family members with visas. Unless they are eligible for benefits under the Child Status Protection Act, children who are issued a visa before turning 21 years of age must enter the United States before their 21st birthday to avoid losing their immigrant status.
Getting a Green Card – Your Form I-551 Lawful Permanent Resident Card, also known as a green card, will be automatically mailed to the U.S. address you listed on your visa application form. This is a very important document that proves that you have been allowed to reside in the United States. If you plan to travel outside the United States before your green card has arrived, please check the USCIS and CBP websites for the rules and documents you need to re-enter the United States. We also recommend that you check with the airline to make sure you are complying with their rules. Once your card has been issued, you should not be outside the United States for more than one year. If you do, you will lose your lawful permanent resident status.
Children’s Issues – Children are required to have certain vaccinations before they can enroll in school in the United States. Therefore, we recommend that you bring your child’s complete vaccination records with you to the United States. Additionally, if your child is adopted, you have full custody as a result of a divorce, or you share custody with the child’s other parent, we recommend that you bring a copy of all applicable adoption or custodial papers from the authoritative court in your home country. You will likely need these papers (translated into English) in the United States for issues such as school enrollment, medical care, and eventual citizenship.
Information for New Immigrants – Please visit the USCIS web page for helpful information on moving to the United States. You can read their publication “Welcome to the United States: A Guide for New Immigrants” online.
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