Customer Feedback Form

Passport Services values your feedback. Please send us your feedback on your experiences with us. We use this information to improve our service. Your responses will remain anonymous, unless otherwise indicated by you below. Any identifying information provided will not be saved in our records.

 

For your protection, do not enter in any additional personal information or passport application details into this form.  For questions about a specific case or application, please call the National Passport Information Center (NPIC) at 1-877-487-2778.

 

OMB Control Number: 1405-0241

OMB Expiration Date: 11/30/2026

Estimated Burden: 3 minutes

 









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Public reporting burden for this collection of information is estimated to average 3 minutes per response, including time required for searching existing data sources, gathering the necessary documentation, providing the information and/or documents required, and reviewing the final collection. You do not have to supply this information unless this collection displays a currently valid OMB control number. 

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Public reporting burden for this collection of information is estimated to average 3 minutes per response, including time required for searching existing data sources, gathering the necessary documentation, providing the information and/or documents required, and reviewing the final collection. You do not have to supply this information unless this collection displays a currently valid OMB control number. 

Last Updated: February 12, 2024