Passport Demand Study

Each month, Passport Services sends requests to a random sample of recipients to participate in a Passport Demand Forecasting Study. This forecasting study, which is conducted on our behalf by two companies, is a voluntary nationwide survey to estimate the demand for passports. Your response provides important feedback that we use to improve our customer service and develop new products for the coming years.

If you received a request to participate in the Passport Demand Forecasting Study, you can either reply online or over the phone. If you have questions or concerns about the study, please contact us at passportstudy@state.gov. For more information, please visit the Passport Demand Study's official Federal Register page.