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U.S. Visa Services
Congressional contacts
The congressional contacts for the National Visa Center (NVC), U.S. embassies and consulates, and USCIS can help you resolve constituent issues like:
- Petitions and waivers for immigrant cases
- Processing and interview questions
- Requests for expediting visas
- Waivers or other administrative help
Access the helpful tips and visa resources when handling constituent cases.
The NVC has a dedicated team to respond to high-priority congressional questions about immigrant visa approval. They are available Monday through Friday, 7:00 a.m. to 9:00 p.m., ET.
The Department of Homeland Security, USCIS can help resolve issues like:
- Immigrant visa petition not filed or not yet approved
- Questions on a Waiver of Inadmissibility (Form: I-601)
- J visas 212e waiver inquires
They are available Monday through Friday, 7:00 a.m. to 9:00 p.m., ET.
usciscongressionalinquiries@uscis.dhs.gov
240-731-3801
J Visas 212e Waiver inquires can be emailed to:
Access the U.S. embassies and consulates congressional directory so they can help you resolve issues like:
- Immigrant visa cases scheduled for interview or post interview processing
- Nonimmigrant visa interview scheduling or requests for expediting
- Nonimmigrant visa administrative processing
Handling visa cases with a U.S. embassy or consulate
When inquiring about a visa case, include detailed biographical information about the applicant:
- Full name (including any aliases used)
- Date of birth
- City and country of birth
- Visa case number
- Date of interview
- Applicant’s passport number
Where to send correspondence
- Send your correspondence to the consular section at the U.S. embassy or consulate handling the case.
- Make sure you’re sending it to the correct office in the country, especially if there are multiple U.S. consulates in addition to the embassy.
- Sending it to the processing office speeds up the response time.
Use email for faster responses
- Email is the quickest and most accurate way to get a response.
- Physical mail takes longer due to routing and screening.
- Include a return email address for faster communication.
- Find the designated congressional email address for each U.S. embassy or consulate abroad here.
- Always include your Congressional email address.
Less productive inquiries to avoid
- Contacting posts before applying for a visa.
- Correspondence about immigrant visa cases with pending priority dates.
- Refer to the Visa Bulletin or call 202-485-7699 for priority date updates.
The Department of State Congressional Liaison Office can generally help resolve visa issues or direct you to the correct agency contact. Our office is open Monday through Friday, 7:00 a.m. to 9:00 p.m., ET.
Call us after hours at: