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U.S. DEPARTMENT of STATE — BUREAU of CONSULAR AFFAIRS

U.S. Visas

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Immigrant Visa Process

Step 9: Upload and Submit Scanned Documents

IMPORTANT:Do not send any documents to NVC by mail. However,you must bring every civil document you uploaded and submitted with your application to your visa interview.  

To submit documents, log into CEAC and go to the “Start Now” buttons located under Affidavit of Support Documents and Civil Documents. When you have uploaded all the required documents for each section, press “Submit Documents”. The “Submit Documents” buttons will not work unless you have uploaded all of the required documents for each person. Once you press “Submit Documents”, your case will be placed in line for review at the National Visa Center (NVC).

IV - Submit Docs

You should only send mail to National Visa Center if explicitly instructed to through an email, telephone call, or letter from National Visa Center. In most cases, this request for documentation will be for a case that is not processing electronically. If necessary for your case, NVC will provide you with a mailing address. Never send original documents to the National Visa Center. 

To determine which cases NVC is currently reviewing, please refer to the NVC Timeframes page on the right navigation bar. 

Once NVC reviews your case, you will receive an email stating one of the following: 

If NVC determines you did not submit the correct documents, you will receive a notification that the status of your case has been updated. When you receive this message, follow the instructions to log into CEAC. Follow the instructions to provide additional information or to correct documents. Once you complete that, you will need to resubmit your case for review by pressing “Submit Documents”.

Please remember to follow the scanning requirements in Step 8 for your corrections.

If NVC determines you have paid the necessary fees, submitted the required immigrant visa application, Affidavit of Support, and supporting documents to NVC, you will receive an email that your case is documentarily complete and NVC will work with the appropriate U.S. Embassy or Consulate to schedule an appointment for you. NVC cannot predict when your case will be scheduled for an interview.

The U.S. Embassy or Consulate General tells NVC what dates they are holding interviews, and NVC fills these appointments in a first-in, first-out manner. Please keep in mind, applicants in a numerically limited (preference) visa category can receive an appointment, their priority date must also be current. You can track your priority date using the Visa Bulletin at https://usvisas.state.gov/visabulletin.