Scanning and Submitting Documents
Once Once you have collected all your necessary documents, you must then scan and save documents.
The first step in this is to scan your documents. You must have access to a scanner and a computer with an Internet connection. If you do not have these at home, common places with this type of equipment are libraries, community centers, Internet cafés, and copy shops. You can also use a smart phone to scan.
Please do not mail any documents to the National Visa Center. If you do, you may delay the processing of your case and risk losing any documents you send.
In order to ensure your case does not experience delays in processing, follow these guidelines for when scanning your documents:
File Size and Type
Each individual file (scanned document) must be no larger than 2 MB (megabytes). Your scanned document should be in one file and not broken up into multiple files. If your scanned image is too large, compress it before uploading it. “Zipped” files or password-protected files will not be accepted.
Scan each document as a separate file. If a document contains multiple pages, scan all the pages together into a single file. If the document size is more than 2 MB, compress the file or attempt to scan again at a lower resolution.
Scans should be scanned at 150DPI. Acceptable file types include .jpg, .jpeg, and .pdf.