Telephone Inquiries

To inquire about the status of your documents, please call the Office of Authentications:

Phone:  202-485-8000

  9:00 a.m. - 12:00 p.m. and 
  1:00 p.m. - 3:00 p.m. EST
  Monday through Friday

When calling for a telephone inquiry, you must indicate whether a request form DS-4194 was submitted and provide the following:

* Full name and/or name of company
* Type of document(s)
* Country of use
* Number of document(s)
* Complete return address
* Type of mail service used to return the
   document(s) if applicable; include
   tracking number
* Type of payment submitted