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Agency Closure

October 20, 2017

San Juan Passport Agency Closed

San Juan Passport Agency Closed

The San Juan Passport Agency is closed until further notice.

If you applied for your passport in Puerto Rico and haven't received it yet, please call 1-877-487-2778 or 1-888-874-7793 (TDD/TTY). 

All acceptance facilities in Puerto Rico remain closed. We will provide an update when acceptance facilities are allowed to resume passport service. Customers living in Puerto Rico needing passports should call 1-877-487-2778 or 1-888-874-7793 (TDD/TTY) for further assistance and guidance.

For updates about the emergency response to Hurricane Maria,