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U.S. Passports News

Recipients of the 2017 National Awards for Passport Acceptance Facilities and Agents

passport arrivals board

Congratulations to the recipients of the 2017 National Awards for Passport Acceptance Facilities and Agents!

The National Awards Program for Passport Acceptance Facilities and Acceptance Agents recognizes facilities and agents who have gone above and beyond in offering superior customer service or implemented innovations that streamline processes and enhance the customer experience. 

A ceremony will be held in Washington, DC on January 29, 2018 to recognize the honorees.

2017 National Award Recipients

Acceptance Facility of the Year, Military and Federal - 422 AB Squadron, RAF Croughton, 501st Combat Support Wing, UK

Acceptance Facility of the Year, Public - Otay Ranch Branch Library, Chula Vista, CA

Acceptance Agent of the Year, Military and Federal - Wenceslao Ravana Batac, Jr.Installation Personnel Administration Center, Camp Foster, Okinawa, Japan

Acceptance Agent of the Year, Public - April Burger, Jefferson City Post Office, Jefferson City, MO

Most Innovative - Ft. Bragg Passport Office, Ft. Bragg, NC; McGovern-Stella Link Public Library, Houston, TX; Clerk and Comptroller of Palm Beach County, Palm Beach County, FL

Special Recognition - Dover Public Library, Dover, NH; Des Moines Post Office, Des Moines, IA; NASA Headquarters, Washington, DC; U.S. Census Bureau, Washington, DC