Medical Insurance

You can’t assume your insurance will go with you when you travel. It’s very important to find out before you leave. You should ask your insurance company two questions:

(1) Does my policy apply when I’m outside the United States?
(2) Will it cover emergencies like a trip to a foreign hospital or an evacuation?

In many places, doctors and hospitals still expect payment in cash at the time of service. You can’t simply give them your insurance card and expect it will go through. If your policy doesn’t go with you when you travel, it’s a very good idea to purchase a separate policy for your trip.

The Social Security Medicare Program does not provide coverage for hospital or medical costs outside the United States.

Why should I be concerned about medical coverage abroad?
What questions should I ask my health insurance company?
Can the U.S. government assist me if I become disabled overseas?
Where can I find a list of physicians abroad?
What’s the difference between Travel Insurance and Travel Medical Insurance?
What insurance information should I carry with me abroad?
Where can I find a list of companies that provide medical evacuations and services?
Where can I find a list of companies that provide travel insurance?

Why should I be concerned about medical coverage abroad?

  • The Social Security Medicare Program does not provide coverage for hospital or medical costs outside the United States.
  • Many health insurance plans do not provide coverage overseas. Those that provide "customary and reasonable" hospital costs abroad may not pay for your medical evacuation back to the United States which can cost $10,000.00 and up depending on your location and medical condition.
  • Many foreign doctors and hospitals require payment in cash prior to providing service. 
  • Uninsured patients may be refused service.
  • Countries with socialized medicine may not provide full services to non-residents.
  • Payment of hospital and other expenses abroad is the responsibility of the traveler.
  • Some countries require tourists to carry accident or travel insurance. Check the Country Specific Information for the countries you plan to visit for detailed information.

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What questions should I ask my health insurance company?

  • Does this insurance policy cover emergency expenses abroad such as returning me to the United States for treatment if I become seriously ill?
  • Does this insurance cover high-risk activities such as parasailing, mountain climbing, scuba diving and off-roading?
  • Does this policy cover pre-existing conditions?
  • Does the insurance company require pre-authorizations or second opinions before emergency treatment can begin?
  • Does the insurance company guarantee medical payments abroad?
  • Will the insurance company pay foreign hospitals and foreign doctors directly?
  • Does the insurance company have a 24-hour physician-backed support center? 
  • Senior citizens may wish to contact the American Association of Retired Persons for information about foreign medical care coverage with Medicare supplement plans.

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Can the U.S. government assist me if I become disabled overseas?

  • If an American becomes ill or is seriously injured abroad, a U.S. consular officer can assist in locating appropriate medical services and informing family or friends.
  • If necessary a consular officer can also assist in the transfer of funds from the United States.
  • Payment of hospital and other expenses is the responsibility of the traveler.

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Where can I find a list of physicians in the country I plan to visit?

  • For detailed information on physicians abroad, the authoritative reference is The Official ABMS Directory of Board Certified Medical Specialists, published for the American Board of Medical Specialists and its certifying member boards. 
  • U.S. embassies and consulates abroad maintain lists of hospitals and physicians, many of which are posted on the embassy or consulate web site.

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What's the difference between Travel Insurance and Travel Medical Insurance?

  • Travel Insurance insures your financial investment in your trip. Typically it covers such things as the cost of lost baggage and cancelled flights, but it may or may not cover costs of medical attention you may need while abroad.
  • Travel Medical Insurance covers costs of medical attention you may need while abroad.

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What insurance information should I carry with me abroad?

  • Carry both your insurance policy identity card as proof of your insurance and a claim form.

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Where can I find a list of companies that provide medical evacuations and services?

Several private organizations will provide medical information and insurance for overseas travelers. Most charge a fee for this service. The following is provided for informational purposes only and in no way constitutes an endorsement, expressed or implied, by the Department of State.

U.S.-Based Air Ambulance or Medical Evacuation Companies
ADVANCED AIR AMBULANCE
Miami, FL
800-633-3590 / 305-232-7700
AeroCare Air Ambulance Services
Sugar Grove, IL
1-800-823-1911 / 1-630-466-0900
AIGAssist
American International Group, Inc.
Houston, Texas
800-626-2427;  01-713-267-2525
AIR AMBULANCE NETWORK
Tarpon Springs, FL
800-327-1966
Air Ambulance International
Houston, TX
800-513-5192 / 832-934-2390
Fax 832-934-2395
AIR AMBULANCE PROFESSIONALS
Fort Lauderdale, FL
800-752-4195 / 954-491-0555

AirEvac
Phoenix, AZ
800-421-6111

AIRMD AIR AMBULANCE SERVICES
Clearwater, FL
800-282-6878 / 1-727-530-7972
AIRescue INTERNATIONAL
Van Nuys, CA
800-922-4911 / 818-994-0911
AIR MEDIC - AIR AMBULANCE OF AMERICA
Washington, PA
800-245-9987
AIR STAR INTERNATIONAL
Thermal, CA
877-570-0911 / 800-991-2869
e-mail: AirStar1@aol.com
AIR RESPONSE
Orlando, FL
800-631-6565 / 303-858-9967
AMERICAN CARE, INC.
San Diego, CA
800-941-2582 / 619-486-8844
American Jets
Ft. Pierce, FL
1-888-633-5381 / 772-380-4167
Email: jimh@americanjet.net
AMERICAN JET AIR MEDICAL
Houston, TX
888-I-FLY-AJI / 713-641-9700
Angel MedFlight Worldwide Air Ambulance
Scottsdale, AZ
(877) 264-3570 / 1-480-634-8017
Assist-Card
Miami, FL
1-800-874-2223 / 786-437-0100
Also provides travel insurance services
AXA ASSISTANCE
122 S. Michigan Ave Suite 1100
Chicago, IL 606031
(800) 874-4372
http://www.axa-assistance-usa.com
CRITICAL AIR MEDICINE
San Diego, CA
800-247-8326 / 619-571-0482
CRITICAL CARE MEDFLIGHT
Lawrenceville, GA
800-426-6557
INFLIGHT MEDICAL SERVICES INTERNATIONAL INC.
Naples, FL
800-432-4177 / 941-594-0800
INTERNATIONAL SOS ASSISTANCE
Philadelphia, PA
800-523-8930 / 215-244-1500
Also provides travel insurance services
LIFE GUARD INTERNATIONAL, INC.
Las Vegas, NV
1-888-FLY'N-ICU (1-888-359-6428)
e-mail: lgii@flyingicu.com
MedAire
Tempe, AZ
480-333-3700
e-mail: info@medaire.com
MEDEX ASSISTANCE CORPORATION
Baltimore, MD
888-MEDEX-00 / 800-537-2029
Also provides travel insurance services.
MED ESCORT INTERNATIONAL INC.
Allentown, PA
800-255-7182 / 610-791-3111
MEDJET INTERNATIONAL, INC.
Birmingham, AL
800-356-2161 / 205-592-4460
MERCY MEDICAL AIRLIFT
Manassas, VA
800-296-1217
(Service area: Caribbean and part of Canada only. If necessary, will meet commercial incoming patients at JFK, Miami and other airports.)
NATIONAL AIR AMBULANCE
Ft. Lauderdale, FL
800-327-3710 / 305-525-5538
SMARTRAVEL
Alexandria, VA
800-730-3170 / 703-379-8645
Provides a range of travel medicine services
STAT AIR INTERNATIONAL
San Diego, CA
+1 619-754-6550 / 1-800-557-5911
Email: service@statair.com
(Provides air ambulance, med-evac, travel assistance and medical escort on private and commercial flights worldwide)

TRAVEL ASSIST NETWORK CORPORATION
South Bend, IN
866-500-0333/+1 574-272-5400
email: info@travelassistnetwork.com

TRAVEL CARE INTERNATIONAL, INC.
Eagle River, WI
800-524-7633 / 715-479-8881
TRAVELERS EMERGENCY NETWORK
Tierra Verde, FL
800-ASK-4-TEN
e-mail: ten@intrex.ne t
TRINITY AIR AMBULANCE INTERNATIONAL
Fort Lauderdale, Florida
Phone: 954-771-7911
Email: Contact@TrinityAirAmbulance.com
(Provides Air Ambulance/Med-evac's worldwide, Travel Assistance & Medical Escorts on commercial flights)
Premier Jets
Portland, Oregon
800 635-8583 (Toll Free) / 503 681-3064


Foreign Based Companies
AEA INTERNATIONAL
Singapore
U.S. Phone: 800-468-5232
Service worldwide, also provides travel insurance services
AUSTRIAN AIR AMBULANCE
Vienna, Austria
43-1-40-144
Jetflite
Helsinki International Airport
Vantaa, Finland
358-9-870-2544
EUROPASSISTANCE
Johannesburg, South Africa
27-11-315-3999
GERMAN AIR RESCUE (DRF)
Filderstadt, Germany
49-0711-7007-0
e-mail: alarmzentrale@drf.de
LUXEMBOURG AIR RESCUE
Luxembourg
352-420-440-1

TYROL AIR AMBULANCE
Innsbruck, Austria
43-512-22422

IAS MEDICAL AIR AMBULANCE
London
+ 44 (0) 870-042-1465
E mail: info@iasmedical.com

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Executive Medical Services Companies

HEALTH QUEST TRAVEL INC.
Wexford, PA
888-899-3633
e-mail: HQT@HealthQuestTravel.com

WORLD CLINIC
Burlington, MA
800-636-9186

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Medical Escort Companies
AIR MEDICAL ESCORT SERVICES
1135 Kildare Farm Road
Suite 200
Cary, North Carolina 27511
1-877-400-0463 / 919-342-4598

 


Where can I find a list of companies that provide travel insurance?

Several private organizations will provide medical information and insurance for overseas travelers. Most charge a fee for this service. The following is provided for informational purposes only and in no way constitutes an endorsement, expressed or implied, by the Department of State.

U.S.-Based Travel Insurance Companies
ACCESS AMERICA, INC.
Richmond, VA
866-807-3982
ASA, INC.
International Health Insurance
Phoenix, AZ
888-ASA-8288
BETINS
Tacoma, WA
866-552-8834 / 253-238-6382
e-mail:info@betins.com
CLEMENTS INTERNATIONAL
Washington, DC
800-872-0067 / 202-872-0060
http://www.clements.com
e-mail: info@clements.com
CSA TRAVEL PROTECTION
San Diego, CA
888-873-5484
http://www.csatravelprotection.com
Expat Global Medical
Advance, NC
336-998-9583
Email: john@expatglobalmedical.com
GATEWAY INTERNATIONAL INSURANCE PLANS
Marsh Consumer
Washington, DC
202-367-5097 / 800-282-4495
email: gateway@marshpm.com
HEALTH CARE GLOBAL
(also known as MEDHELP or WALLACH & COMPANY or HEALTHCARE ABROAD)
Middleburg, VA
800-237-6615 / 540-687-3166
HIGHWAY TO HEALTH
Fairfax, VA
703-322-1515
(Also provides destination-based travel health information for cities worldwide.)

INSUREMYTRIP.COM
Warwick, RI
800-487-4722 / +1 401-773-9300

INTERNATIONAL MEDICAL GROUP (IMG)
Indianapolis, IN
800-628-4664 / 317-655-4500
MultiNational Underwriters, Inc.
Indianapolis, IN
800-605-2282
e-mail: insurance@mnui.com
M. H. Ross Travel Insurance Services
Northridge, CA
800-423-3632
PETERSEN INTERNATIONAL
UNDERWRITERS, INC.
Valencia, CA
800-345-8816
e-mail: piu@piu.org
QuoteWright.com
America's Travel Insurance Store
East Hartford, CT.800-821-4940
http://www.quotewright.com
e-mail: service@quotewright.com
Seven Corners, Inc.
Carmel, IN
800-335-0611/317-575-2652
TRAVEL ASSIST NETWORK CORPORATION
South Bend, IN
866-500-0333/+1 574-272-5400
email: info@travelassistnetwork.com

TRAVELEX
Omaha, NE
800-228-9792

TRAVEL GUARD
Stevens Point, WI
800-826-1300/715-345-0505

Travel Insured International, Inc
E. Hartford, CT
800-243-3174

TRAVEL INSURANCE SERVICES
InterMedical Division
Walnut Creek, CA
800-937-1387/925-932-1387

USA ASSIST
Worldwide Travel Insurance
Los Angeles, CA
877-539-8619

UNIVERSAL SERVICE AND ASSISTANCE
Alexandria, VA
800-770-9111 / 703-370-7800
WORLDWIDE ASSISTANCE
Washington, DC
800-777-8710 ext. 417


Foreign Based Companies
INTEGRA GLOBAL
Hallein , Austria
43-6245-71303
e-mail: info@integraglobal.com

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