National Visa Center Contact Information
If you have specific questions about a case, please contact the National Visa Center (NVC).
Be sure to include the following information with each inquiry:
- NVC case number
- Principal applicant's name and date of birth
- Petitioner's name and date of birth
- If your visa petition is employment-based, include the employer's company or organization name instead of the petitioner's information.
Type your case number in the subject line and ask about only one case per email.
We recommend you call during off-peak hours to receive faster service.
OFF-PEAK Calling Times:
|National Visa Center
31 Rochester Avenue
Portsmouth, NH 03801-2915
Submitting Forms or Documents to the NVC
If you need to submit a form or document to the NVC, visit our How to Submit Documents to the NVC webpage.
One Year Contact Requirement
After you receive notification that the NVC is processing your case, you must contact them at least once a year. If you do not contact the NVC for one year, all documents and fees on your case will expire and you must resubmit them to resume processing.