National Visa Center Contact Information
The National Visa Center (NVC) is receiving a high volume of inquiries. This is because of the large number of petitions we are receiving from USCIS. You may experience longer wait times when calling us and longer response time when sending us email. We are working to reduce the wait times and we appreciate your patience.
Before contacting us, please review our Frequently Asked Questions (FAQs) below.
|About Visas – The Basics||DS-260, Online Immigrant Visa Application FAQs|
|Immigrant Visa Processing FAQs||How to Submit Documents to the NVC|
|Fee Payment FAQs||Medical Exam FAQs|
|Affidavit of Support FAQs||Interview Preparation FAQs|
If you don’t find the answer you are looking for in the FAQs, you can contact us in a few different ways. The chart below shows how.
Public Inquiry Form
Customer Service Representatives can speak with you Monday through Friday from 7:00 a.m. to 12:00 midnight EST, excluding holidays.
|National Visa Center
31 Rochester Avenue
Portsmouth, NH 03801-2915
Submitting Forms or Documents to the NVC
If you need to submit a form or document to us, please visit our Submit Documents to the NVC page.
One Year Contact Requirement
Immigration and Nationality Act (INA) section 203(g) provides that the Secretary of State shall terminate the registration (petition) of any alien who fails to apply for an immigrant visa within one year of notice of visa availability. The petition may be reinstated if, within two years of notice of visa availability, the alien establishes that the failure to apply was for reasons beyond the alien’s control. Therefore if you do not respond to notices from the NVC within one year you risk termination of your petition under this section of law and would lose the benefits of that petition, such as your priority date.