To check the status of your passport application online, please click here.
If you would like general passport information, check the status of your passport application, or need to speak with a customer service representative, you may call us at the phone numbers provided below.
From the United States: 1-877-487-2778 TDD/TTY: 1-888-874-7793
- Automated Passport Information is available 24 hours, 7 days a week.
- Speak with a representative Monday-Friday, 8 a.m. to 10 p.m., EST, excluding federal holidays.
Life or Death Emergencies (after hours): If you have a life or death travel emergency outside of normal business hours (after 5:00 p.m. Eastern time, weekends, and holidays), please call (202) 647-4000.
From outside the United States: Contact the nearest U.S. Embassy or Consulate.
Prefer e-mail? E-mail us at: NPIC@state.gov. Most e-mail inquiries are answered within 24 hours. Please report a travel emergency by telephone only.
Make an Appointment
Call the National Passport Information Center 24 hours a day to make an appointment at a passport agency.
- 1-877-487-2778; TDD/TTY: 1-888-874-7793