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**The Passport Application Status Check system is currently experiencing technical difficulties.**

The San Juan Passport Agency is Temporarily Closed to the Public.

For more information, please visit the San Juan Passport Agency page or see the News and Announcements section below.

  • Apply for a New Passport

    First time traveling overseas, or just preparing for a possible trip? Apply for your passport card or book now.

  • Do I Need a Passport

    Learn if you need a passport to travel abroad.

  • Find a Local Acceptance Facility

    Find an acceptance facility near you to submit your passport application.

    Where to Apply
  • Check Your Application Status

    To check your application status you will need: your last Name, date of Birth (MM/DD/YYYY) and last Four Digits of Social Security Number.


Processing Times

Routine 4-6 Weeks
Expedited 3 Weeks
Expedited at Agency 8 Business Days

Based on need, restrictions apply


Contact Us


For 24/7 automated passport information or to make an appointment at a passport agency, please contact:

The National Passport Information Center

To speak to a customer service representative, please call between the hours of 8:00 am to 10:00 pm Eastern Time, Monday through Friday, except Federal holidays. 

  • From the U.S. 1-877-487-2778
  • From the U.S. 1-888-874-7793 (TTY/TTD)
  • For life or death emergencies (after hours) 1-202-647-4000

Enroll in STEP

Enrolling in this free service will allow us to better assist you in case of an emergency while you are abroad.