The San Juan Passport Agency is Temporarily Closed to the Public.
For more information, please visit the San Juan Passport Agency page or see the News and Announcements section below.
Processing Times
| Routine | 4-6 Weeks |
| Expedited | 3 Weeks |
| Expedited at Agency | 8 Business Days |
News and Announcements
Contact Us
For 24/7 automated passport information or to make an appointment at a passport agency, please contact:
The National Passport Information Center
To speak to a customer service representative, please call between the hours of 8:00 am to 10:00 pm Eastern Time, Monday through Friday, except Federal holidays.
- From the U.S. 1-877-487-2778
- From the U.S. 1-888-874-7793 (TTY/TTD)
- For life or death emergencies (after hours) 1-202-647-4000
- NPIC@state.gov
Enroll in STEP
Enrolling in this free service will allow us to better assist you in case of an emergency while you are abroad.









