Contact Us

Please contact us if you have questions about intercountry adoption. We are here to help. Our office is open Monday-Friday, 9 am-5 pm (Eastern Standard Time). For emergencies, consular personnel in the United States and abroad are available 24 hours a day, 7 days a week.

Office of Children's Issues


U.S. Department of State
Office of Children's Issues
SA-17, 9th Floor  
Washington, DC 20522-1709

EMAIL: (General Questions) (Hague Adoption Convention Questions)


1-888-407-4747 (From the U.S. or Canada)
1-202-501-4444 (Outside the U.S. or Canada)



Your Privacy

Worried about confidentiality? In accordance with the Privacy Act, the Department of State may not release or share your information without your express written authorization.

Stay in touch when you head overseas...

If traveling abroad during the adoption process, we encourage you to register your trip with the Department of State. Travel registration makes it possible to contact you if necessary. Whether there's a family emergency in the United States, or a crisis in the country you're visiting, registration assists the U.S. Embassy or Consulate in reaching you.

Registration is free and can be done online.